Henderson Sport & Social

Sports Programing Lead

Property Overview

Position Summary

The Sports Lead is responsible for leading the daily operation of the Sports Department while ensuring courts, fields, leagues, tournaments, rentals, and daily programming are safe, organized, and guest-ready.

This position provides leadership, coaching, and operational support to the Sports Attendant team while partnering with the Sports Facilities Manager, Tournament Coordinator, and Events team to deliver exceptional sports experiences for guests of all ages and skill levels.

What Success Looks Like

• Create exceptional sports experiences for guests of all ages and skill levels.
• Coach and develop Sports Attendants through training, feedback, and support.
• Maintain safe, organized, and event-ready courts, fields, and sports spaces.
• Resolve guest concerns professionally while supporting leagues, tournaments, rentals, and daily programming.
• Continuously evaluate sports operations and recommend improvements to programming, court utilization, equipment, safety, and guest experience.
• Lead by example while fostering teamwork, accountability, professionalism, and Henderson Sport & Social's Core True Service philosophy.

Essential Duties & Responsibilities

Responsibilities include, but are not limited to:

• Lead, coach, and develop Sports Attendants while assigning daily responsibilities and supporting their professional growth.
• Train new team members and oversee opening, closing, court readiness, and daily operational checklists.
• Verify daily reservations, leagues, tournaments, rentals, and programming to ensure courts and fields are guest-ready.
• Coordinate court rotations, tournament operations, scheduling conflicts, and daily sports programming.
• Partner with the Tournament Coordinator, Events team, Guest Services, and Sports Facilities Manager to ensure seamless execution of events.
• Maintain inventory of sports equipment and supplies while recommending replacements, ordering needs, and coordinating repairs with the Facilities Maintenance team.
• Serve as the first escalation point for sports disputes, rule questions, equipment concerns, guest complaints, and minor injuries, communicating significant issues to the Sports Facilities Manager.
• Supervise Sports Attendants during leagues, tournaments, rentals, and special events while ensuring activities remain on schedule.
• Maintain CPR, AED, and First Aid certification and respond appropriately during emergencies.
• Complete additional operational, administrative, and leadership duties as assigned.

Qualifications

Minimum Qualifications

• Must be at least 18 years of age.
• Current CPR, AED, and First Aid certification, or ability to obtain through Henderson Sport & Social.
• Previous experience in sports, recreation, athletics, coaching, or leadership.
• Ability to work evenings, weekends, holidays, and special events.

Preferred Qualifications

• Leadership or supervisory experience.
• Strong organizational, communication, and conflict-resolution skills.
• Knowledge of basketball, volleyball, pickleball, soccer, flag football, dodgeball, and kickball.

Physical Requirements

• Stand and walk for extended periods throughout the shift.
• Frequently lift and carry up to 50 pounds.
• Occasionally lift or move up to 150 pounds with proper equipment or assistance.
• Bend, kneel, crouch, push, pull, climb, and assist with sports equipment setup.
• Work in a fast-paced sports and entertainment environment.

Reports To

Sports Manager & Tournament Manager

Classification

• Part-Time
• Non-Exempt

Kemper Sports Management is an Equal Opportunity Employer

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.