STEM OPT Application Support Analyst Jobs
Application Support Analyst roles sit squarely in STEM-eligible territory, making them a strong fit for F-1 students on OPT with degrees in computer science, information systems, or related fields. Your 24-month STEM OPT extension requires the employer to be enrolled in E-Verify and to file a signed I-983 training plan with your DSO.
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Job Description:
Baptist Health is looking for an Application Support Analyst - Intermediate to join our team! This is a remote work position that requires residency in KY or IN.
Under general direction, responsible for application training and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, testing, training and at the elbow and phone support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Under supervision may act as project coordinator on projects that may or may not have system-wide implications.
Essential Duties:
- Manage stakeholder expectations by analyzing expectations and requirements.
- Continually assess end user workflows and identifies area for personalization or build improvements.
- Identify project issues and risks and resolve or escalate as appropriate.
- Ability to research complex problems and formulate appropriate plans.
- Collaborate effectively with colleagues to complete tasks.
- Lead or actively participate in meetings.
- Provide recognized knowledge of product features, functionality and utilization of the application software.
- Provide instructor led classroom and one on one training to end users.
- Develop interactive training modules in learning management system.
- Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve simple problems.
- Participate in disaster recovery initiatives.
- Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
- Resolve or triage support calls as first tier support for all Baptist Health Medical Group locations.
- Provide assigned on-site support during go-lives and system upgrades.
- Provide 24/7 support when scheduled.
- Ensure that applicable training documentation and/or manuals are available to trainees.
- Assist in developing and maintaining test scripts to reflect proposed workflow solutions.
- Maintain documentation on the organization’s file share platform.
Qualifications
- Minimum of a Bachelor’s degree and two years related experience, or two years’ direct healthcare experience in lieu of a degree.
- Appropriate certification or licensure (if applicable) required.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
Summary
Job Description:
Baptist Health is looking for an Application Support Analyst - Intermediate to join our team! This is a remote work position that requires residency in KY or IN.
Under general direction, responsible for application training and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, testing, training and at the elbow and phone support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Under supervision may act as project coordinator on projects that may or may not have system-wide implications.
Essential Duties:
- Manage stakeholder expectations by analyzing expectations and requirements.
- Continually assess end user workflows and identifies area for personalization or build improvements.
- Identify project issues and risks and resolve or escalate as appropriate.
- Ability to research complex problems and formulate appropriate plans.
- Collaborate effectively with colleagues to complete tasks.
- Lead or actively participate in meetings.
- Provide recognized knowledge of product features, functionality and utilization of the application software.
- Provide instructor led classroom and one on one training to end users.
- Develop interactive training modules in learning management system.
- Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve simple problems.
- Participate in disaster recovery initiatives.
- Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
- Resolve or triage support calls as first tier support for all Baptist Health Medical Group locations.
- Provide assigned on-site support during go-lives and system upgrades.
- Provide 24/7 support when scheduled.
- Ensure that applicable training documentation and/or manuals are available to trainees.
- Assist in developing and maintaining test scripts to reflect proposed workflow solutions.
- Maintain documentation on the organization’s file share platform.
Qualifications
- Minimum of a Bachelor’s degree and two years related experience, or two years’ direct healthcare experience in lieu of a degree.
- Appropriate certification or licensure (if applicable) required.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
See all 43+ STEM OPT Application Support Analyst Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as an Application Support Analyst
Confirm your CIP code before applying
Your STEM OPT eligibility depends on your degree's Classification of Instructional Programs code, not just your major title. Pull your I-20 and verify your CIP code maps to a DHS-approved STEM field before targeting Application Support Analyst roles.
Filter employers by E-Verify enrollment status
STEM OPT requires your employer to be actively enrolled in E-Verify, not just registered. Use Migrate Mate to search Application Support Analyst openings filtered to E-Verify-enrolled companies so you don't waste time on employers who can't legally hire you.
Negotiate your I-983 training plan before day one
Application Support Analyst work is project-driven, so your I-983 training goals need to reflect real deliverables like ticketing systems, incident response, and escalation workflows. Get written agreement on the plan's learning objectives before you sign the offer.
Target companies with active DOL LCA filing history
Employers who have filed Labor Condition Applications for IT roles have already navigated DOL prevailing-wage requirements and are far more prepared to onboard OPT workers. Check OFLC Wage Search to see which employers have certified LCAs for analyst-level positions in your metro.
Verify your role qualifies under O*NET before filing
USCIS evaluates STEM OPT eligibility partly by occupation code. Look up Application Support Analyst under O*NET to confirm the role falls under a STEM-qualifying SOC code, then make sure your offer letter reflects duties that match that classification.
Track your 60-day unemployed window during the job search
STEM OPT permits up to 60 cumulative days of unemployment across the full extension period. If you're between Application Support Analyst roles, report any employer or job change to your DSO immediately so your SEVIS record stays accurate and your remaining days don't erode silently.
Frequently Asked Questions
Does an Application Support Analyst role qualify for the STEM OPT extension?
Yes, in most cases. Application Support Analyst positions typically fall under STEM-eligible SOC codes in computer and information systems. Eligibility depends on two factors: your degree must carry a DHS-approved STEM CIP code, and the role's actual duties must align with your field of study. Confirm both with your DSO before accepting an offer.
How do I know if an employer hiring for this role is enrolled in E-Verify?
E-Verify enrollment is a hard legal requirement for STEM OPT, not optional. You can ask the employer's HR team directly for their E-Verify company ID, or search E-Verify's public employer search tool by company name. Migrate Mate surfaces Application Support Analyst openings at E-Verify-enrolled employers, which removes the guesswork from your search.
What goes into the I-983 training plan for an Application Support Analyst position?
The I-983 must document specific learning objectives tied to your STEM degree, not a generic job description. For Application Support Analyst roles, that typically means outlining goals around systems administration, incident management, or software lifecycle processes. Your employer's designated supervisor signs the form, and your DSO submits the updated I-20 to USCIS before your extension begins.
What happens to my STEM OPT authorization if my Application Support Analyst employer loses E-Verify enrollment?
If your employer's E-Verify enrollment lapses or is terminated after you start, your STEM OPT authorization is at risk. USCIS can revoke the extension, and you'd have 60 days to find a new qualifying employer before falling out of status. Notify your DSO immediately if you learn your employer's E-Verify status has changed.
How does cap-gap affect Application Support Analyst roles for STEM OPT students transitioning to H-1B?
If your employer files an H-1B visa petition before your STEM OPT expires and you're selected in the lottery, cap-gap automatically extends your work authorization through September 30 of that year. You can continue working in your Application Support Analyst role without interruption, provided the H-1B petition was timely filed and properly maintained through USCIS.