STEM OPT Application Support Specialist Jobs
Application Support Specialist roles qualify for STEM OPT when your degree is in a CIP-code-eligible field such as computer science, information systems, or engineering technology. Your employer must be enrolled in E-Verify to sponsor the 24-month extension, giving you up to 36 months of total OPT work authorization to build experience in enterprise support environments.
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INTRODUCTION
Elevate Customer Experiences as our Next Application Support Specialist!
Ready to combine your passion for customer care and cutting-edge software solutions? Trimble is looking for a proactive problem-solver to provide essential application support and leverage AI tools to drive exceptional customer satisfaction!
ABOUT THE ROLE
In this role, you will be at the heart of our customer experience within the AECO division, directly influencing high satisfaction levels by resolving crucial enterprise issues and championing the effective use of our applications. You will have the unique opportunity to combine traditional customer support with emerging Generative AI technologies, positioning yourself at the forefront of modern, tech-driven client solutions.
KEY EXCITING RESPONSIBILITIES
- Provide essential enterprise support by diagnosing and resolving complex application issues to maintain high customer satisfaction.
- Coordinate and streamline critical escalations, ensuring seamless collaboration across teams for timely resolutions.
- Leverage and master AI-powered support tools and LLMs to optimize daily workflows and support tasks while strictly maintaining data confidentiality.
- Act as a trusted application expert, empowering customers to fully utilize and succeed with our software ecosystem.
BASIC QUALIFICATIONS
- Prior experience in a dedicated customer support or related client-facing role with a strong customer-centric mindset.
- Degree or coursework in technology, business, accounting, or a related discipline.
- Adept at working with AI-powered tools, virtual assistants, or chatbots, including clear prompting skills.
- Intermediate proficiency with Google Workspace and a passion for mastering software solutions.
- Strong problem-solving abilities paired with excellent interpersonal and communication skills.
PREFERRED QUALIFICATIONS
- Basic exposure to SQL.
- Demonstrated experience building AI automations.
- Background in accounting, construction, or construction accounting.
- Hands-on experience with ERP systems or Vista software.
- A natural knack for technology, often being the go-to person for solving technical challenges.
LOGISTICS
Location: On Site
Lake Oswego, OR or Westminster, CO
Travel Requirement: 0%
WHY YOU'LL LOVE WORKING WITH US
At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact.
We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
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You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
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Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
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Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."
COMPENSATION
Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
HIRING RANGE
$16.39–$21.73
PAY RATE TYPE
Hourly
BONUS ELIGIBLE?
No
COMMISSION ELIGIBLE?
No
BENEFITS
Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
HOW TO APPLY
Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
APPLICATION DEADLINE
Trimble accepts applications on an ongoing basis until the position is filled.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics.
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.
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Get Access To All JobsTips for Finding STEM OPT Authorization as an Application Support Specialist
Verify your CIP code before applying
Check your degree's CIP code against the DHS STEM Designated Degree Program List before targeting roles. Information systems, computer science, and engineering technology degrees qualify, but business information systems degrees sometimes don't, depending on how your school classified the program.
Confirm E-Verify enrollment during screening
Ask recruiters whether the company is actively enrolled in E-Verify before your first interview. Enrollment status can lapse, so request the company's E-Verify Client ID or ask HR to confirm current enrollment directly, not just past participation.
Tailor your resume to ITIL and ticketing platforms
Application Support Specialist job postings frequently list ServiceNow, JIRA, or ITIL certification as requirements. Highlighting hands-on experience with these tools in your resume signals direct role fit and reduces employer hesitation around sponsoring a training plan extension.
Use Migrate Mate to filter E-Verify employers
Search Application Support Specialist openings on Migrate Mate, which filters results to employers verified as E-Verify enrolled. This removes the guesswork of checking enrollment individually and surfaces companies already set up to support your STEM OPT extension paperwork.
Start your I-983 training plan before your offer deadline
Draft your I-983 training plan outline as soon as you receive a verbal offer. Application Support roles map clearly to O*NET code 15-1232.00, which helps you and your DSO complete the learning objectives section before your employer needs to countersign.
Time your extension filing around your OPT end date
Submit your STEM OPT extension application to USCIS at least 90 days before your initial OPT expires. If your H-1B visa is selected in the lottery, cap-gap coverage keeps your work authorization continuous through September 30 of the fiscal year the H-1B takes effect.
Frequently Asked Questions
Does an Application Support Specialist role qualify for the STEM OPT extension?
Yes, if your degree is in a qualifying STEM field such as computer science, information systems, or computer engineering and your employer is enrolled in E-Verify. The role itself must relate directly to your degree field and be documented in an approved I-983 training plan signed by both you and your employer. USCIS reviews the degree-to-role connection, not just the job title.
Which STEM degrees support a STEM OPT extension for this role?
Degrees with CIP codes on the DHS STEM Designated Degree Program List qualify. Computer science, information systems, computer engineering, and management information systems are commonly eligible. Business administration degrees with a technology concentration may not qualify, depending on your school's CIP code assignment. Confirm your exact CIP code with your DSO before accepting an offer that depends on STEM OPT authorization.
How do I verify that an employer is enrolled in E-Verify before accepting an Application Support Specialist offer?
Ask the recruiter or HR contact to confirm active E-Verify enrollment and provide the company's E-Verify Client ID. Enrollment can lapse if a company hasn't re-enrolled after an audit or merger. You can also ask your DSO to run an independent check through SEVP's employer search tool. Do not assume enrollment based on company size or industry alone.
What goes into the I-983 training plan for an Application Support Specialist position?
Your I-983 must describe the specific skills you'll develop in the role, how they connect to your STEM degree, and measurable learning objectives tied to the job's technical responsibilities. For Application Support, this typically covers incident management workflows, system troubleshooting methodologies, and database query skills. Your employer's supervisor must countersign the plan before your DSO can update your SEVIS record and issue a new I-20.
Where can I find Application Support Specialist jobs that are open to STEM OPT candidates?
Migrate Mate lists Application Support Specialist openings filtered to employers enrolled in E-Verify, which is the baseline requirement for STEM OPT sponsorship. Searching there lets you focus on roles where the employer infrastructure already supports your extension paperwork, rather than discovering late in the process that a company isn't set up to file the required training plan documentation.