STEM OPT Application Support Specialist Jobs
Application Support Specialist roles qualify for STEM OPT when your degree is in a CIP-code-eligible field such as computer science, information systems, or engineering technology. Your employer must be enrolled in E-Verify to sponsor the 24-month extension, giving you up to 36 months of total OPT work authorization to build experience in enterprise support environments.
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Job Description:
Baptist Health is looking for an Application Support Analyst - Intermediate to join our team! This is a remote work position that requires residency in KY or IN.
Under general direction, responsible for application training and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, testing, training and at the elbow and phone support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Under supervision may act as project coordinator on projects that may or may not have system-wide implications.
Essential Duties:
- Manage stakeholder expectations by analyzing expectations and requirements.
- Continually assess end user workflows and identifies area for personalization or build improvements.
- Identify project issues and risks and resolve or escalate as appropriate.
- Ability to research complex problems and formulate appropriate plans.
- Collaborate effectively with colleagues to complete tasks.
- Lead or actively participate in meetings.
- Provide recognized knowledge of product features, functionality and utilization of the application software.
- Provide instructor led classroom and one on one training to end users.
- Develop interactive training modules in learning management system.
- Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve simple problems.
- Participate in disaster recovery initiatives.
- Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
- Resolve or triage support calls as first tier support for all Baptist Health Medical Group locations.
- Provide assigned on-site support during go-lives and system upgrades.
- Provide 24/7 support when scheduled.
- Ensure that applicable training documentation and/or manuals are available to trainees.
- Assist in developing and maintaining test scripts to reflect proposed workflow solutions.
- Maintain documentation on the organization’s file share platform.
Qualifications
- Minimum of a Bachelor’s degree and two years related experience, or two years’ direct healthcare experience in lieu of a degree.
- Appropriate certification or licensure (if applicable) required.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
Summary
Job Description:
Baptist Health is looking for an Application Support Analyst - Intermediate to join our team! This is a remote work position that requires residency in KY or IN.
Under general direction, responsible for application training and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, testing, training and at the elbow and phone support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Under supervision may act as project coordinator on projects that may or may not have system-wide implications.
Essential Duties:
- Manage stakeholder expectations by analyzing expectations and requirements.
- Continually assess end user workflows and identifies area for personalization or build improvements.
- Identify project issues and risks and resolve or escalate as appropriate.
- Ability to research complex problems and formulate appropriate plans.
- Collaborate effectively with colleagues to complete tasks.
- Lead or actively participate in meetings.
- Provide recognized knowledge of product features, functionality and utilization of the application software.
- Provide instructor led classroom and one on one training to end users.
- Develop interactive training modules in learning management system.
- Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve simple problems.
- Participate in disaster recovery initiatives.
- Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
- Resolve or triage support calls as first tier support for all Baptist Health Medical Group locations.
- Provide assigned on-site support during go-lives and system upgrades.
- Provide 24/7 support when scheduled.
- Ensure that applicable training documentation and/or manuals are available to trainees.
- Assist in developing and maintaining test scripts to reflect proposed workflow solutions.
- Maintain documentation on the organization’s file share platform.
Qualifications
- Minimum of a Bachelor’s degree and two years related experience, or two years’ direct healthcare experience in lieu of a degree.
- Appropriate certification or licensure (if applicable) required.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
See all 43+ STEM OPT Application Support Specialist Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as an Application Support Specialist
Verify your CIP code before applying
Check your degree's CIP code against the DHS STEM Designated Degree Program List before targeting roles. Information systems, computer science, and engineering technology degrees qualify, but business information systems degrees sometimes don't, depending on how your school classified the program.
Confirm E-Verify enrollment during screening
Ask recruiters whether the company is actively enrolled in E-Verify before your first interview. Enrollment status can lapse, so request the company's E-Verify Client ID or ask HR to confirm current enrollment directly, not just past participation.
Tailor your resume to ITIL and ticketing platforms
Application Support Specialist job postings frequently list ServiceNow, JIRA, or ITIL certification as requirements. Highlighting hands-on experience with these tools in your resume signals direct role fit and reduces employer hesitation around sponsoring a training plan extension.
Use Migrate Mate to filter E-Verify employers
Search Application Support Specialist openings on Migrate Mate, which filters results to employers verified as E-Verify enrolled. This removes the guesswork of checking enrollment individually and surfaces companies already set up to support your STEM OPT extension paperwork.
Start your I-983 training plan before your offer deadline
Draft your I-983 training plan outline as soon as you receive a verbal offer. Application Support roles map clearly to O*NET code 15-1232.00, which helps you and your DSO complete the learning objectives section before your employer needs to countersign.
Time your extension filing around your OPT end date
Submit your STEM OPT extension application to USCIS at least 90 days before your initial OPT expires. If your H-1B visa is selected in the lottery, cap-gap coverage keeps your work authorization continuous through September 30 of the fiscal year the H-1B takes effect.
Frequently Asked Questions
Does an Application Support Specialist role qualify for the STEM OPT extension?
Yes, if your degree is in a qualifying STEM field such as computer science, information systems, or computer engineering and your employer is enrolled in E-Verify. The role itself must relate directly to your degree field and be documented in an approved I-983 training plan signed by both you and your employer. USCIS reviews the degree-to-role connection, not just the job title.
Which STEM degrees support a STEM OPT extension for this role?
Degrees with CIP codes on the DHS STEM Designated Degree Program List qualify. Computer science, information systems, computer engineering, and management information systems are commonly eligible. Business administration degrees with a technology concentration may not qualify, depending on your school's CIP code assignment. Confirm your exact CIP code with your DSO before accepting an offer that depends on STEM OPT authorization.
How do I verify that an employer is enrolled in E-Verify before accepting an Application Support Specialist offer?
Ask the recruiter or HR contact to confirm active E-Verify enrollment and provide the company's E-Verify Client ID. Enrollment can lapse if a company hasn't re-enrolled after an audit or merger. You can also ask your DSO to run an independent check through SEVP's employer search tool. Do not assume enrollment based on company size or industry alone.
What goes into the I-983 training plan for an Application Support Specialist position?
Your I-983 must describe the specific skills you'll develop in the role, how they connect to your STEM degree, and measurable learning objectives tied to the job's technical responsibilities. For Application Support, this typically covers incident management workflows, system troubleshooting methodologies, and database query skills. Your employer's supervisor must countersign the plan before your DSO can update your SEVIS record and issue a new I-20.
Where can I find Application Support Specialist jobs that are open to STEM OPT candidates?
Migrate Mate lists Application Support Specialist openings filtered to employers enrolled in E-Verify, which is the baseline requirement for STEM OPT sponsorship. Searching there lets you focus on roles where the employer infrastructure already supports your extension paperwork, rather than discovering late in the process that a company isn't set up to file the required training plan documentation.