STEM OPT Applications Specialist Jobs
Applications Specialist roles sit squarely in STEM-designated fields, making them eligible for the 24-month STEM OPT extension beyond your initial 12 months. Your employer must be enrolled in E-Verify to authorize your training period. A STEM degree in a qualifying CIP code, typically computer science, engineering, or information systems, is required to extend.
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Get Access To All JobsJOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
- This is a remote position.
- Qualified candidates must currently live in the Oklahoma City, Tulsa Ok, San Francisco Bay Area or Las Vegas, NV area.
- Qualified candidates must currently live in the territory preferably near a major airport.
- Must be able to travel up towards 90% to 100%.
What You’ll Work On
Provide support to Abbott's Diagnostic Division (ADD) customers and field personnel as the primary contact for ADD’s highest complexity instruments for onsite instrument and assay integration and training; and serve as a resource for internal/external customers in troubleshooting and resolving instrument and/or reagent problems onsite or over the phone; and document information into the complaint handling system.
- Responsible for implementing and maintaining the effectiveness of the quality system. Lead multi-site/multi-instrument integrations for ADD instruments and reagents into customer sites/laboratories, including new product launch (NPL) products.
- Conduct comprehensive customer entrance interview to understand the customer’s needs; and manage their expectations within the defined service offerings. Plan the onsite integration process.
- Work with implementation project managers as technical lead to execute project plan across customer systems.
- Work with the customer to take ownership of the instrument. Assist customers with meeting their regulatory and validation requirements.
- Provide appropriate training for the customer on the newly installed instrument.
- Manage the integration process to meet customer expectations and timeline. Conduct thorough exit interview to present integration results and secure customer buy-in.
- Lead critical account management situations as part of combined sales/service/support effort.
- Perform troubleshooting on issues related to reagent or instrument performance designed to improve customer self-sufficiency.
- Provides technical phone and on-site support to proactively maintain product performance or resolve customer complaints with ADD products for hardware, software, and reagent issues. Investigate problems, diagnose probable causes, systematically eliminate alternatives, provide solutions, document information into complaint handling system.
- Position is critical to the support of the CAPA Quality Sub-System with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns.
- Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner.
- Provide immediate feedback to Customer Service Organization; Global Service Support; and others regarding NPL field performance.
- Deliver onsite or classroom-based customer training.
- Customize onsite training to meet specific customer needs. Maintain and develop technical competence on instruments assigned as well as job-related tools and processes.
- Consults in the sales cycle regarding integration/technical/workflow issues, and the service cycle on Highly Serviced Instruments or other account management issues.
- Manage time, territory; systems and accounts effectively to meet customer needs; organizational priorities, and sales objectives.
- Follow defined Technical Application Specialist work processes for all aspects of job, including integration procedures, complaint documentation, time documentation, activity documentation, and TOR documentation.
- Provide data to the organization on customer use/preferences leading to customer driven design/customer usability.
- Responsible for identifying and communicating critical gaps and recommend potential improvements to cross functional work processes.
- Function as Subject Matter Expert or point-person on complex processes on cross-functional teams. Provide technical information to direct management/peers and other functional groups.
- This position is very visible to the external customer and will influence customer purchase decisions. This position is a Subject Matter Expert (SME) for the Technical Application Specialist (TAS) organization to sales and service, influencing stakeholders in these areas.
- Frequent interaction with customers onsite and via telephone; SME/leadership roles on teams or major projects. Leadership shared with Field Service, Customer Support Center, or others on critical account management issues.
- Receives general direction and exercises considerable discretion as to personal work details. Accomplishes results individually, working remotely and in collaboration on teams and work groups.
- Develops processes and procedures for department. Recognizes the impact of the policies and procedures on the business and raises the issue if there is a potential conflict.
- Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget.
- Considers financial and customer implications as part of decision making.
- Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns.
- Exhibits high level of integrity, honesty, keeping commitments and presenting information completely and accurately to both internal and external customers.
- Monitor and maintains customer satisfaction through direct contact.
- Adheres to safety guidelines, policies, procedures.
Required Qualifications
- Bachelor’s degree in science, engineering, electronics or Medical Technology.
- Two (2) years’ experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products.
Preferred Qualifications
- Bachelor's Degree in Medical Technology.
- Four (4) years’ experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
The base pay for this position is
$61,300.00 – $122,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY: Support Services
DIVISION: CRLB Core Lab
LOCATION: United States > California : Remote
WORK SHIFT: Standard
TRAVEL: Yes, 100 % of the Time
MEDICAL SURVEILLANCE: Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
- This is a remote position.
- Qualified candidates must currently live in the Oklahoma City, Tulsa Ok, San Francisco Bay Area or Las Vegas, NV area.
- Qualified candidates must currently live in the territory preferably near a major airport.
- Must be able to travel up towards 90% to 100%.
What You’ll Work On
Provide support to Abbott's Diagnostic Division (ADD) customers and field personnel as the primary contact for ADD’s highest complexity instruments for onsite instrument and assay integration and training; and serve as a resource for internal/external customers in troubleshooting and resolving instrument and/or reagent problems onsite or over the phone; and document information into the complaint handling system.
- Responsible for implementing and maintaining the effectiveness of the quality system. Lead multi-site/multi-instrument integrations for ADD instruments and reagents into customer sites/laboratories, including new product launch (NPL) products.
- Conduct comprehensive customer entrance interview to understand the customer’s needs; and manage their expectations within the defined service offerings. Plan the onsite integration process.
- Work with implementation project managers as technical lead to execute project plan across customer systems.
- Work with the customer to take ownership of the instrument. Assist customers with meeting their regulatory and validation requirements.
- Provide appropriate training for the customer on the newly installed instrument.
- Manage the integration process to meet customer expectations and timeline. Conduct thorough exit interview to present integration results and secure customer buy-in.
- Lead critical account management situations as part of combined sales/service/support effort.
- Perform troubleshooting on issues related to reagent or instrument performance designed to improve customer self-sufficiency.
- Provides technical phone and on-site support to proactively maintain product performance or resolve customer complaints with ADD products for hardware, software, and reagent issues. Investigate problems, diagnose probable causes, systematically eliminate alternatives, provide solutions, document information into complaint handling system.
- Position is critical to the support of the CAPA Quality Sub-System with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns.
- Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner.
- Provide immediate feedback to Customer Service Organization; Global Service Support; and others regarding NPL field performance.
- Deliver onsite or classroom-based customer training.
- Customize onsite training to meet specific customer needs. Maintain and develop technical competence on instruments assigned as well as job-related tools and processes.
- Consults in the sales cycle regarding integration/technical/workflow issues, and the service cycle on Highly Serviced Instruments or other account management issues.
- Manage time, territory; systems and accounts effectively to meet customer needs; organizational priorities, and sales objectives.
- Follow defined Technical Application Specialist work processes for all aspects of job, including integration procedures, complaint documentation, time documentation, activity documentation, and TOR documentation.
- Provide data to the organization on customer use/preferences leading to customer driven design/customer usability.
- Responsible for identifying and communicating critical gaps and recommend potential improvements to cross functional work processes.
- Function as Subject Matter Expert or point-person on complex processes on cross-functional teams. Provide technical information to direct management/peers and other functional groups.
- This position is very visible to the external customer and will influence customer purchase decisions. This position is a Subject Matter Expert (SME) for the Technical Application Specialist (TAS) organization to sales and service, influencing stakeholders in these areas.
- Frequent interaction with customers onsite and via telephone; SME/leadership roles on teams or major projects. Leadership shared with Field Service, Customer Support Center, or others on critical account management issues.
- Receives general direction and exercises considerable discretion as to personal work details. Accomplishes results individually, working remotely and in collaboration on teams and work groups.
- Develops processes and procedures for department. Recognizes the impact of the policies and procedures on the business and raises the issue if there is a potential conflict.
- Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget.
- Considers financial and customer implications as part of decision making.
- Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns.
- Exhibits high level of integrity, honesty, keeping commitments and presenting information completely and accurately to both internal and external customers.
- Monitor and maintains customer satisfaction through direct contact.
- Adheres to safety guidelines, policies, procedures.
Required Qualifications
- Bachelor’s degree in science, engineering, electronics or Medical Technology.
- Two (2) years’ experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products.
Preferred Qualifications
- Bachelor's Degree in Medical Technology.
- Four (4) years’ experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
The base pay for this position is
$61,300.00 – $122,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY: Support Services
DIVISION: CRLB Core Lab
LOCATION: United States > California : Remote
WORK SHIFT: Standard
TRAVEL: Yes, 100 % of the Time
MEDICAL SURVEILLANCE: Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
See all 52+ STEM OPT Applications Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT Applications Specialist Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization as an Applications Specialist
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code maps to a STEM-designated field on the USCIS STEM Designated Degree Program List. Applications Specialist roles often require computer science or information systems backgrounds, so a mismatch in your CIP code can disqualify your extension before it starts.
Confirm E-Verify enrollment before accepting offers
Ask your recruiter for the employer's E-Verify company ID or have HR confirm active enrollment status before signing. An employer not enrolled in E-Verify cannot legally employ you on STEM OPT, and switching employers mid-extension restarts your 60-day unemployment clock.
Use Migrate Mate to filter for STEM OPT employers
Search Applications Specialist roles on Migrate Mate to surface employers with verified E-Verify enrollment and active STEM OPT hiring history, so you're not manually vetting each employer's compliance status before reaching the offer stage.
Draft your I-983 training plan around measurable outcomes
Your training plan must show a direct connection between your STEM degree and the Applications Specialist duties you'll perform. Frame goals around specific technical skills you'll develop, such as system integration testing or enterprise software configuration, not broad job responsibilities. Your DSO reviews this document, and vague plans get returned.
Target employers with enterprise software licensing agreements
Companies holding multi-year contracts with SAP, Salesforce, or Oracle consistently need Applications Specialists and plan hiring 12 to 18 months in advance. Targeting employers mid-contract renewal, when headcount decisions are being finalized, puts you in front of structured hiring timelines rather than reactive backfills.
Align your offer start date with your OPT end date
If your H-1B visa cap-gap petition is pending when your 12-month OPT expires, your work authorization continues automatically through September 30. Coordinate your Applications Specialist start date so your employer files the I-983 amendment with USCIS before your OPT EAD end date to avoid any gap in authorized employment.
Frequently Asked Questions
Does an Applications Specialist role qualify for the STEM OPT extension?
Yes, if your degree is in a STEM-designated field such as computer science, information systems, or software engineering, and the role involves applying that technical background directly. The job title alone doesn't determine eligibility, USCIS evaluates whether the duties of the Applications Specialist position connect to your specific degree field. Your DSO confirms this connection when approving your I-20 for the extension.
What does the E-Verify requirement mean for Applications Specialist job seekers?
Every employer who hires you on STEM OPT must be actively enrolled in E-Verify at the time you begin work. For Applications Specialist roles, which are common at mid-size software vendors and enterprise IT departments, enrollment status varies. Ask HR for the company's E-Verify employer ID before your final interview. Employers who aren't enrolled cannot be added to your I-983 training plan, and your DSO will not sign off on the extension.
What should the I-983 training plan include for an Applications Specialist position?
The I-983 must document specific goals that link your STEM degree to the daily responsibilities of the Applications Specialist role. Include measurable learning objectives such as configuring application modules, conducting user acceptance testing, or developing integration workflows. Generic descriptions like 'gain experience in software' are insufficient. Both you and your employer supervisor must sign, and your DSO reviews the plan for compliance before authorizing the STEM OPT extension.
How does cap-gap protection apply if I'm an Applications Specialist on STEM OPT?
If your employer files an H-1B cap-subject petition on your behalf before your STEM OPT EAD expires, cap-gap protection automatically extends your work authorization through September 30 of that fiscal year. You can continue working in your Applications Specialist role without interruption while USCIS adjudicates the petition. If your petition is not selected or is denied, your authorization ends and you must stop working. Track your EAD expiration and H-1B filing timeline carefully with your DSO.
Where can I find Applications Specialist jobs from employers who support STEM OPT?
Migrate Mate lists Applications Specialist roles filtered by employers with E-Verify enrollment and STEM OPT hiring experience, so you can focus your applications on companies already set up to support your work authorization. Searching by role title alongside STEM OPT eligibility filters saves time you'd otherwise spend researching each employer's compliance status independently before reaching the offer stage.