STEM OPT Field Services Engineer Jobs
Field Services Engineer roles in hardware deployment, systems installation, and on-site technical support qualify for STEM OPT when your degree aligns with an eligible CIP code. Your employer must be enrolled in E-Verify, and your 24-month STEM OPT extension gives you up to 36 months total to build hands-on field experience while pursuing long-term sponsorship.
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Get Access To All JobsINTRODUCTION
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
DESCRIPTION
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
JOB OVERVIEW AND RESPONSIBILITIES
This operational support and project leader position is designed to grow the candidate’s knowledge of United’s Best Practices, tools, and processes within the Digital Technology – Field Services organization under the mentorship of senior leaders and engineers from the team.
The role is responsible for managing all logistical aspects of small to medium-sized projects, helping coordinate project and resource plans, training of airport staff, and ensuring functionality and quality of the delivered solution. They will oversee projects such as Local Area Network (LAN), Wide Area Network (WAN), Voice Over IP (VOIP), Closed Circuit Television (CCTV), Audio Visual (A/V) technology platforms, mobility platforms, and infrastructure activities that comply with United’s IT critical infrastructure standards. The role will include interfacing between Field Services and internal & external business partners and vendors.
The successful candidate must possess excellent organization and communication skills, a strong background in project management, a strong understanding of telecommunications standards and practices, and excellent customer service skills. The candidate values cultural, ethnic, gender, and other individual differences in people and creates an environment of learning, valuing, encouraging, and supporting differences.
- Oversees DT projects and technology support for an assigned set of small regional line stations. Other sites may include customer service centers, contact centers, and all other United Airlines facilities. Duties include walkthroughs, site surveys, Digital Technology (DT) equipment support, preventative maintenance, mobility product support, DT network infrastructure support, operational equipment and communication rooms, base location inventory management and supply storage.
- Station ownership – Establishes relationships with the leadership of the airports/stations they oversee. This includes completing regular station visits, communicating with station leadership on project status and the current state of technology at the station, and completing the station visit checklist when visiting the airport.
- Performs system maintenance/administration, diagnostics, imaging of PCs and mobile devices, installation and removal of PC equipment, assist end users with troubleshooting of device performance issue.
- Attends regional project meetings and provides project tracking and analysis. Supports the integration of vendor tasks and tracks and reviews vendor deliverables.
- Coordinates activities with internal/external technology owners/service providers. Network Engineering, WAN Engineering, WiFi Engineering, Mobility Engineering and Electrical contractors.
- Monitors regional Digital Technology (DT) stock levels and maintains warehouse inventory.
- Ensures the Main Distribution Frame (MDF) room and Intermediate Distribution Frame (IDF) conform to established enterprise/industry standards Building Industry Consulting Service International (BICSI), Electronic Industries Alliance (EIA), Telecommunications Industry association (TIA).
QUALIFICATIONS
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree
- 2+ years of relevant experience
- Strong verbal and written communication skills
- Technical aptitude and ability to learn new technologies
- Experience leading small to mid-size projects
- Ability to communicate solutions to both technical and non-technical audiences
- Aptitude for problem solving, looking beyond the obvious and not stopping at the first answer
- Strong level of poise in high pressure environments
- Active commitment to self-development
- Knowledge of low voltage and fiber standards
The base pay range for this role is $73,150.00 to $95,224.00.
The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
INTRODUCTION
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
DESCRIPTION
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
JOB OVERVIEW AND RESPONSIBILITIES
This operational support and project leader position is designed to grow the candidate’s knowledge of United’s Best Practices, tools, and processes within the Digital Technology – Field Services organization under the mentorship of senior leaders and engineers from the team.
The role is responsible for managing all logistical aspects of small to medium-sized projects, helping coordinate project and resource plans, training of airport staff, and ensuring functionality and quality of the delivered solution. They will oversee projects such as Local Area Network (LAN), Wide Area Network (WAN), Voice Over IP (VOIP), Closed Circuit Television (CCTV), Audio Visual (A/V) technology platforms, mobility platforms, and infrastructure activities that comply with United’s IT critical infrastructure standards. The role will include interfacing between Field Services and internal & external business partners and vendors.
The successful candidate must possess excellent organization and communication skills, a strong background in project management, a strong understanding of telecommunications standards and practices, and excellent customer service skills. The candidate values cultural, ethnic, gender, and other individual differences in people and creates an environment of learning, valuing, encouraging, and supporting differences.
- Oversees DT projects and technology support for an assigned set of small regional line stations. Other sites may include customer service centers, contact centers, and all other United Airlines facilities. Duties include walkthroughs, site surveys, Digital Technology (DT) equipment support, preventative maintenance, mobility product support, DT network infrastructure support, operational equipment and communication rooms, base location inventory management and supply storage.
- Station ownership – Establishes relationships with the leadership of the airports/stations they oversee. This includes completing regular station visits, communicating with station leadership on project status and the current state of technology at the station, and completing the station visit checklist when visiting the airport.
- Performs system maintenance/administration, diagnostics, imaging of PCs and mobile devices, installation and removal of PC equipment, assist end users with troubleshooting of device performance issue.
- Attends regional project meetings and provides project tracking and analysis. Supports the integration of vendor tasks and tracks and reviews vendor deliverables.
- Coordinates activities with internal/external technology owners/service providers. Network Engineering, WAN Engineering, WiFi Engineering, Mobility Engineering and Electrical contractors.
- Monitors regional Digital Technology (DT) stock levels and maintains warehouse inventory.
- Ensures the Main Distribution Frame (MDF) room and Intermediate Distribution Frame (IDF) conform to established enterprise/industry standards Building Industry Consulting Service International (BICSI), Electronic Industries Alliance (EIA), Telecommunications Industry association (TIA).
QUALIFICATIONS
What’s needed to succeed (Minimum Qualifications):
- Bachelor's degree
- 2+ years of relevant experience
- Strong verbal and written communication skills
- Technical aptitude and ability to learn new technologies
- Experience leading small to mid-size projects
- Ability to communicate solutions to both technical and non-technical audiences
- Aptitude for problem solving, looking beyond the obvious and not stopping at the first answer
- Strong level of poise in high pressure environments
- Active commitment to self-development
- Knowledge of low voltage and fiber standards
The base pay range for this role is $73,150.00 to $95,224.00.
The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com
See all STEM OPT Field Services Engineer Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Field Services Engineer
Verify your CIP code before applying
Cross-reference your degree's Classification of Instructional Programs code against the DHS STEM Designated Degree Program List. Engineering technology, electrical engineering, and computer science degrees typically qualify, but program name alone doesn't confirm eligibility, the CIP code does.
Confirm E-Verify enrollment before accepting offers
Field services roles often sit within regional or subsidiary entities that operate separately from a parent company's E-Verify account. Ask the hiring entity's HR team for their E-Verify Company ID and verify active enrollment directly through E-Verify before signing anything.
Tailor your I-983 to field deployment duties
Your training plan must map learning objectives to specific on-site activities, equipment commissioning, fault diagnostics, or systems integration. Generic engineering descriptions get flagged by DSOs. Use actual project types from the job description to define measurable goals in each section.
Target employers with multi-site service contracts
Companies holding federal or enterprise service contracts consistently need field engineers across locations and tend to run structured onboarding for work-authorized hires. Use Migrate Mate to filter for employers with documented OPT hiring history in field engineering roles before you apply.
Check prevailing wage for your service territory
Field Services Engineer wages vary significantly by metro area, and your offer must meet DOL prevailing wage for the actual work location, not the company's headquarters. Run the OFLC Wage Search using SOC code 17-3023 and your specific metropolitan area before negotiating.
File your STEM OPT extension 90 days early
USCIS requires your extension application to be submitted no earlier than 90 days before your initial OPT end date. Delays in I-983 approval from your employer can compress this window fast, so initiate the training plan review with your DSO as soon as you accept an offer.
Frequently Asked Questions
Does a Field Services Engineer role qualify for STEM OPT?
It depends on your degree, not the job title. If your STEM degree carries a CIP code on the DHS STEM Designated Degree Program List, electrical engineering, computer science, and engineering technology degrees commonly do, and the role requires that technical background, it qualifies. Confirm your CIP code with your DSO before submitting the STEM OPT extension application to USCIS.
Why does my employer need to be enrolled in E-Verify for STEM OPT?
E-Verify enrollment is a federal requirement for all STEM OPT employers, not optional. The employer must be actively enrolled at the specific hiring entity level, meaning the subsidiary or regional office where you'll work, not just the parent corporation. You can confirm enrollment status by asking HR for the company's E-Verify Company ID before your start date.
What goes into the I-983 training plan for a field engineering position?
Your I-983 must describe how the role provides practical training directly related to your STEM degree. For a Field Services Engineer, that means listing specific technical activities, systems commissioning, on-site diagnostics, hardware installation protocols, and connecting each to a learning objective tied to your degree discipline. Vague descriptions that don't map duties to educational outcomes will be sent back by your DSO.
How does cap-gap protection apply if I'm in a Field Services Engineer role during H-1B filing season?
If your employer files an H-1B visa petition on your behalf before your OPT expires and you're selected in the lottery, cap-gap automatically extends your work authorization through September 30 of that year. You can continue working in your field services role during this period without any gap. USCIS issues a cap-gap EAD extension if your original EAD expires before October 1.
Where can I find Field Services Engineer jobs that sponsor STEM OPT students?
Migrate Mate lists Field Services Engineer roles filtered for employers who hire STEM OPT students and are enrolled in E-Verify. Searching by role and authorization type surfaces companies with documented OPT hiring history in field engineering, so you're not sorting through postings that don't apply to your situation.