STEM OPT Field Services Engineer Jobs
Field Services Engineer roles in hardware deployment, systems installation, and on-site technical support qualify for STEM OPT when your degree aligns with an eligible CIP code. Your employer must be enrolled in E-Verify, and your 24-month STEM OPT extension gives you up to 36 months total to build hands-on field experience while pursuing long-term sponsorship.
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Field Service Engineers work under moderate supervision and report to the Executive Delivery Specialist. Team members are responsible for the installation, configuration, and testing of our virtual and physical solutions in accordance to quality processes and procedures. Extensive travel and customer success skills required.
Responsibilities:
- Basic configuration to Linux/Windows servers and Windows workstations
- Production Builds in house per sales orders processed through the Merge ERP system (IFS)
- Build, Install, Configure, and test virtual and physical solutions per procedures either in house or onsite at the clients location
- Follow all Build/Installation procedures and complete all installation/qualification checklists in a timely manner to adhere to the QMS (Quality Management System)
- Provide our partners with a positive and successful integration experience
- Perform electronic and network enterprise tests per procedures provided by the Manufacturing Engineers
- Keep detailed electronic documentation (DHRs)
- Assist Manufacturing Engineers in development of configuration and test procedures
- Understands that projects worked on have a direct impact on patient safety
- Understands that all patient information that may be encountered is to be treated as confidential and not to be disclosed under any circumstances
- Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education
- Identifies and communicates possible improvements in the work process for customers and peers
- Performs other duties as assigned by immediate supervisor or upper management
CORE COMPETENCIES:
- Highly flexible, multi-tasking skills with demonstrated ability to work effectively in a cross-functional environment
- Accepts positive change in the rapidly changing Healthcare IT industry
- Focused and quality driven
- Strong communications and writing skills
- Strong leadership and facilitation skills
- A proven and unwavering commitment to delivering results
- A valid driver’s license and safe driving record is required
- Ability to lift and/or move up to 50 pounds
QUALIFICATIONS REQUIRED:
- Associate Degree in Electronics Technology Engineering or Computer Science Engineering or equivalent degree or experience
- A+, CISCO, and MCSE certifications are desirable
REQUIRED TRAINING:
- Merative Employee Code of Conduct
- Merative Corporate IT Security Policy
- HIPAA Overview: Health Insurance Portability and Accountability Act
- Cybersecurity Awareness
- Merative ITS-POL-001 Corporate Security Policy
- Merative ITS-POL-002 End User Acceptable Use Policy
- Merative PRI-POL-001 Privacy by Design
- WHPS 110 Privacy and Security Supplemental Training
- Bystander Training
- Anti-Bullying Training
- HR-POL-002 Prohibiting Harassment, Bullying and Other Inappropriate Content
- HR-POL-007 Equal Employment Opportunity and Anti-Discrimination Policy
- Merge Healthcare Quality Management System as required by QS-2036 Training Matrix
WORK ENVIRONMENT
The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office environment: Remote
- Travel: 75% to 100%
COMPENSATION
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max:
$66,721.75 - $100,082.63 (USD)
BENEFITS
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
- Remote first / work from home culture
- Flexible vacation to help you rest, recharge, and connect with loved ones
- Paid leave benefits
- Health, dental, and vision insurance
- 401k retirement savings plan
- Infertility benefits
- Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
INTRODUCTION
Field Service Engineers work under moderate supervision and report to the Executive Delivery Specialist. Team members are responsible for the installation, configuration, and testing of our virtual and physical solutions in accordance to quality processes and procedures. Extensive travel and customer success skills required.
Responsibilities:
- Basic configuration to Linux/Windows servers and Windows workstations
- Production Builds in house per sales orders processed through the Merge ERP system (IFS)
- Build, Install, Configure, and test virtual and physical solutions per procedures either in house or onsite at the clients location
- Follow all Build/Installation procedures and complete all installation/qualification checklists in a timely manner to adhere to the QMS (Quality Management System)
- Provide our partners with a positive and successful integration experience
- Perform electronic and network enterprise tests per procedures provided by the Manufacturing Engineers
- Keep detailed electronic documentation (DHRs)
- Assist Manufacturing Engineers in development of configuration and test procedures
- Understands that projects worked on have a direct impact on patient safety
- Understands that all patient information that may be encountered is to be treated as confidential and not to be disclosed under any circumstances
- Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education
- Identifies and communicates possible improvements in the work process for customers and peers
- Performs other duties as assigned by immediate supervisor or upper management
CORE COMPETENCIES:
- Highly flexible, multi-tasking skills with demonstrated ability to work effectively in a cross-functional environment
- Accepts positive change in the rapidly changing Healthcare IT industry
- Focused and quality driven
- Strong communications and writing skills
- Strong leadership and facilitation skills
- A proven and unwavering commitment to delivering results
- A valid driver’s license and safe driving record is required
- Ability to lift and/or move up to 50 pounds
QUALIFICATIONS REQUIRED:
- Associate Degree in Electronics Technology Engineering or Computer Science Engineering or equivalent degree or experience
- A+, CISCO, and MCSE certifications are desirable
REQUIRED TRAINING:
- Merative Employee Code of Conduct
- Merative Corporate IT Security Policy
- HIPAA Overview: Health Insurance Portability and Accountability Act
- Cybersecurity Awareness
- Merative ITS-POL-001 Corporate Security Policy
- Merative ITS-POL-002 End User Acceptable Use Policy
- Merative PRI-POL-001 Privacy by Design
- WHPS 110 Privacy and Security Supplemental Training
- Bystander Training
- Anti-Bullying Training
- HR-POL-002 Prohibiting Harassment, Bullying and Other Inappropriate Content
- HR-POL-007 Equal Employment Opportunity and Anti-Discrimination Policy
- Merge Healthcare Quality Management System as required by QS-2036 Training Matrix
WORK ENVIRONMENT
The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office environment: Remote
- Travel: 75% to 100%
COMPENSATION
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max:
$66,721.75 - $100,082.63 (USD)
BENEFITS
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
- Remote first / work from home culture
- Flexible vacation to help you rest, recharge, and connect with loved ones
- Paid leave benefits
- Health, dental, and vision insurance
- 401k retirement savings plan
- Infertility benefits
- Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Field Services Engineer
Verify your CIP code before applying
Cross-reference your degree's Classification of Instructional Programs code against the DHS STEM Designated Degree Program List. Engineering technology, electrical engineering, and computer science degrees typically qualify, but program name alone doesn't confirm eligibility, the CIP code does.
Confirm E-Verify enrollment before accepting offers
Field services roles often sit within regional or subsidiary entities that operate separately from a parent company's E-Verify account. Ask the hiring entity's HR team for their E-Verify Company ID and verify active enrollment directly through E-Verify before signing anything.
Tailor your I-983 to field deployment duties
Your training plan must map learning objectives to specific on-site activities, equipment commissioning, fault diagnostics, or systems integration. Generic engineering descriptions get flagged by DSOs. Use actual project types from the job description to define measurable goals in each section.
Target employers with multi-site service contracts
Companies holding federal or enterprise service contracts consistently need field engineers across locations and tend to run structured onboarding for work-authorized hires. Use Migrate Mate to filter for employers with documented OPT hiring history in field engineering roles before you apply.
Check prevailing wage for your service territory
Field Services Engineer wages vary significantly by metro area, and your offer must meet DOL prevailing wage for the actual work location, not the company's headquarters. Run the OFLC Wage Search using SOC code 17-3023 and your specific metropolitan area before negotiating.
File your STEM OPT extension 90 days early
USCIS requires your extension application to be submitted no earlier than 90 days before your initial OPT end date. Delays in I-983 approval from your employer can compress this window fast, so initiate the training plan review with your DSO as soon as you accept an offer.
Frequently Asked Questions
Does a Field Services Engineer role qualify for STEM OPT?
It depends on your degree, not the job title. If your STEM degree carries a CIP code on the DHS STEM Designated Degree Program List, electrical engineering, computer science, and engineering technology degrees commonly do, and the role requires that technical background, it qualifies. Confirm your CIP code with your DSO before submitting the STEM OPT extension application to USCIS.
Why does my employer need to be enrolled in E-Verify for STEM OPT?
E-Verify enrollment is a federal requirement for all STEM OPT employers, not optional. The employer must be actively enrolled at the specific hiring entity level, meaning the subsidiary or regional office where you'll work, not just the parent corporation. You can confirm enrollment status by asking HR for the company's E-Verify Company ID before your start date.
What goes into the I-983 training plan for a field engineering position?
Your I-983 must describe how the role provides practical training directly related to your STEM degree. For a Field Services Engineer, that means listing specific technical activities, systems commissioning, on-site diagnostics, hardware installation protocols, and connecting each to a learning objective tied to your degree discipline. Vague descriptions that don't map duties to educational outcomes will be sent back by your DSO.
How does cap-gap protection apply if I'm in a Field Services Engineer role during H-1B filing season?
If your employer files an H-1B visa petition on your behalf before your OPT expires and you're selected in the lottery, cap-gap automatically extends your work authorization through September 30 of that year. You can continue working in your field services role during this period without any gap. USCIS issues a cap-gap EAD extension if your original EAD expires before October 1.
Where can I find Field Services Engineer jobs that sponsor STEM OPT students?
Migrate Mate lists Field Services Engineer roles filtered for employers who hire STEM OPT students and are enrolled in E-Verify. Searching by role and authorization type surfaces companies with documented OPT hiring history in field engineering, so you're not sorting through postings that don't apply to your situation.