STEM OPT IT Support Specialist Jobs
IT Support Specialist roles qualify for STEM OPT when your degree falls under an eligible CIP code in computer science, information technology, or a related field. The 24-month STEM OPT extension gives you up to 36 months total to work for an E-Verify enrolled employer while building toward long-term sponsorship.
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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevate and coordinate out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
1 years of related experience or an Associate degree in a related discipline. Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% on-site role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
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Get Access To All JobsTips for Finding STEM OPT Authorization as an IT Support Specialist
Verify your CIP code before applying
Check your degree's CIP code against the USCIS STEM Designated Degree Program List before targeting roles. Information Technology degrees under CIP 11.x and Computer Science under 11.07 typically qualify, but your DSO confirms the match.
Filter employers by E-Verify enrollment status
Only E-Verify enrolled employers can extend your OPT by 24 months. Search the E-Verify employer search tool to confirm enrollment before applying, not after you receive an offer. Many small IT shops aren't enrolled.
Target help desk roles at E-Verify heavy industries
Federal contractors, healthcare networks, and financial institutions are legally required to use E-Verify, making them reliable STEM OPT employers. IT support is a core function at all three. Focus your search on Migrate Mate, which filters listings to E-Verify enrolled employers.
Build a training plan before your offer letter arrives
Your I-983 training plan must connect IT Support Specialist duties directly to your STEM degree. Draft the learning objectives section in advance using O*NET's task list for SOC code 15-1232, so you're ready to complete it within ten days of starting.
Ask about H-1B sponsorship during the offer stage
IT Support Specialist roles fall under specialty occupation scrutiny because the H-1B visa requires a directly related bachelor's degree. Raise the sponsorship question before signing an offer, not at year two, to confirm the employer files I-129 petitions for this role type.
Understand cap-gap coverage if your H-1B is selected
If an employer files your H-1B by April 1 and USCIS selects it, cap-gap extends your STEM OPT authorization through September 30 automatically. Your EAD card expiring before October 1 doesn't interrupt your ability to keep working in the IT support role.
Frequently Asked Questions
Does an IT Support Specialist role qualify for the STEM OPT extension?
It depends on both your degree and how the role is classified. The position must be directly related to your STEM degree, and your degree must appear on the USCIS STEM Designated Degree Program List. IT Support Specialist roles are typically filed under SOC code 15-1232. Your DSO confirms eligibility by matching your degree's CIP code to that SOC classification before approving the I-20 extension.
What STEM degrees make you eligible for STEM OPT as an IT Support Specialist?
Degrees in Computer and Information Sciences (CIP 11.x), Computer Engineering (CIP 14.09), and Management Information Systems (CIP 11.04) are commonly approved. A general business degree won't qualify even if you've worked in IT for years. Check your transcript for the exact CIP code and cross-reference it against the USCIS STEM Designated Degree Program List before your DSO files the extension request.
How do I confirm an employer is enrolled in E-Verify before accepting an IT support offer?
Use the E-Verify employer search tool to look up the company by name or FEIN before you accept. Enrollment status can lapse, so verify at the time of the offer, not when you researched the company six months earlier. If the employer isn't listed, they can enroll before your start date, but the enrollment must be active when you begin working.
What goes into the I-983 training plan for an IT Support Specialist?
Your I-983 must map specific job duties to learning objectives tied to your STEM degree. For IT support roles, that means connecting tasks like network troubleshooting, systems administration, or hardware diagnostics to coursework in your degree program. Use O*NET's task descriptions for SOC 15-1232 to draft the duties section. Both you and your supervisor sign the plan, and your DSO must receive it within ten days of your start date.
Where can I find IT Support Specialist jobs that are already verified for STEM OPT eligibility?
Migrate Mate lists IT Support Specialist roles filtered for E-Verify enrolled employers, which is the baseline requirement for your STEM OPT extension. Searching there saves you from applying to companies that can't legally authorize your 24-month extension, which is the most common reason STEM OPT students accept offers that later fall through at onboarding.