STEM OPT IT Support Specialist Jobs
IT Support Specialist roles qualify for STEM OPT when your degree falls under an eligible CIP code in computer science, information technology, or a related field. The 24-month STEM OPT extension gives you up to 36 months total to work for an E-Verify enrolled employer while building toward long-term sponsorship.
Find STEM OPT IT Support Specialist JobsOverview
Showing 5 of 325+ IT Support Specialist jobs
See all 325+ IT Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support Specialist roles.
Get Access To All JobsDESCRIPTION
Job Summary
We are seeking a motivated and technically skilled Field Engineer to join our Infrastructure Reliability Programs (IRP) team within Operational Infrastructure Services (OIS). In this role, you will support mission-critical network infrastructure projects across Amazon fulfillment centers, ensuring reliable and secure operations. You will work cross-functionally with engineering, operations, and program teams to execute infrastructure deployments and migrations in a fast-paced environment.
Program Specifics
Move Off Corp (MOC) is an S-team goal and multi-year Stores cross-cutting mandate to remove Amazon's Corporate (CORP) network's security, availability, and scalability risks from all current and future Operations (Ops) buildings and enable Multi-factor Authentication (MFA) to reduce login impersonations threats (FAQ 1). After successfully externalizing all Greenfield site types in 2022-25, the MOC program shifted in 2025 to complete the removal of the CORP network in all Brownfield sites by the end of 2027.
While this job is currently showing out of MIA1, this job can be filled out of any site. Travel up to 75% of the time is expected during the peak of the program.
Key Responsibilities
- Execute network infrastructure installations, configurations, and migrations across fulfillment center environments
- Perform hands-on troubleshooting and resolution of network hardware and connectivity issues
- Support site infrastructure assessments, site walks, and readiness reviews
- Collaborate with cross-functional teams including Operations, Reliability Maintenance Engineering (RME), and regional engineering teams to ensure seamless project execution
- Follow standard operating procedures (SOPs) and contribute to continuous improvement of deployment and migration processes
- Document project progress, site conditions, and technical findings accurately and in a timely manner
- Support the commissioning and decommissioning of network equipment as part of site lifecycle activities
- Participate in change management processes, including MCM creation, review, and execution
- Travel to fulfillment center sites as required to support project timelines and deliverables
- Adhere to all safety protocols and Amazon operational standards while working in warehouse environments
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- Experience in networking
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- Bachelor's degree
- Familiarity with Amazon's Move Off Corp (MOC) and Solutions Off Corp (SOC) programs
- Experience supporting AR (Automated Robotics) site migrations and Non-AR site migrations within fulfillment center environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Shafter - 30.24 - 41.68 USD hourly
USA, FL, Lakeland - 30.24 - 41.68 USD hourly
USA, FL, Opa-Locka - 30.24 - 41.68 USD hourly
USA, FL, Seffner - 30.24 - 41.68 USD hourly
USA, IN, New Carlisle - 30.24 - 41.68 USD hourly
DESCRIPTION
Job Summary
We are seeking a motivated and technically skilled Field Engineer to join our Infrastructure Reliability Programs (IRP) team within Operational Infrastructure Services (OIS). In this role, you will support mission-critical network infrastructure projects across Amazon fulfillment centers, ensuring reliable and secure operations. You will work cross-functionally with engineering, operations, and program teams to execute infrastructure deployments and migrations in a fast-paced environment.
Program Specifics
Move Off Corp (MOC) is an S-team goal and multi-year Stores cross-cutting mandate to remove Amazon's Corporate (CORP) network's security, availability, and scalability risks from all current and future Operations (Ops) buildings and enable Multi-factor Authentication (MFA) to reduce login impersonations threats (FAQ 1). After successfully externalizing all Greenfield site types in 2022-25, the MOC program shifted in 2025 to complete the removal of the CORP network in all Brownfield sites by the end of 2027.
While this job is currently showing out of MIA1, this job can be filled out of any site. Travel up to 75% of the time is expected during the peak of the program.
Key Responsibilities
- Execute network infrastructure installations, configurations, and migrations across fulfillment center environments
- Perform hands-on troubleshooting and resolution of network hardware and connectivity issues
- Support site infrastructure assessments, site walks, and readiness reviews
- Collaborate with cross-functional teams including Operations, Reliability Maintenance Engineering (RME), and regional engineering teams to ensure seamless project execution
- Follow standard operating procedures (SOPs) and contribute to continuous improvement of deployment and migration processes
- Document project progress, site conditions, and technical findings accurately and in a timely manner
- Support the commissioning and decommissioning of network equipment as part of site lifecycle activities
- Participate in change management processes, including MCM creation, review, and execution
- Travel to fulfillment center sites as required to support project timelines and deliverables
- Adhere to all safety protocols and Amazon operational standards while working in warehouse environments
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- Experience in networking
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- Bachelor's degree
- Familiarity with Amazon's Move Off Corp (MOC) and Solutions Off Corp (SOC) programs
- Experience supporting AR (Automated Robotics) site migrations and Non-AR site migrations within fulfillment center environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Shafter - 30.24 - 41.68 USD hourly
USA, FL, Lakeland - 30.24 - 41.68 USD hourly
USA, FL, Opa-Locka - 30.24 - 41.68 USD hourly
USA, FL, Seffner - 30.24 - 41.68 USD hourly
USA, IN, New Carlisle - 30.24 - 41.68 USD hourly
See all 325+ STEM OPT IT Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT IT Support Specialist Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization as an IT Support Specialist
Verify your CIP code before applying
Check your degree's CIP code against the USCIS STEM Designated Degree Program List before targeting roles. Information Technology degrees under CIP 11.x and Computer Science under 11.07 typically qualify, but your DSO confirms the match.
Filter employers by E-Verify enrollment status
Only E-Verify enrolled employers can extend your OPT by 24 months. Search the E-Verify employer search tool to confirm enrollment before applying, not after you receive an offer. Many small IT shops aren't enrolled.
Target help desk roles at E-Verify heavy industries
Federal contractors, healthcare networks, and financial institutions are legally required to use E-Verify, making them reliable STEM OPT employers. IT support is a core function at all three. Focus your search on Migrate Mate, which filters listings to E-Verify enrolled employers.
Build a training plan before your offer letter arrives
Your I-983 training plan must connect IT Support Specialist duties directly to your STEM degree. Draft the learning objectives section in advance using O*NET's task list for SOC code 15-1232, so you're ready to complete it within ten days of starting.
Ask about H-1B sponsorship during the offer stage
IT Support Specialist roles fall under specialty occupation scrutiny because the H-1B visa requires a directly related bachelor's degree. Raise the sponsorship question before signing an offer, not at year two, to confirm the employer files I-129 petitions for this role type.
Understand cap-gap coverage if your H-1B is selected
If an employer files your H-1B by April 1 and USCIS selects it, cap-gap extends your STEM OPT authorization through September 30 automatically. Your EAD card expiring before October 1 doesn't interrupt your ability to keep working in the IT support role.
Frequently Asked Questions
Does an IT Support Specialist role qualify for the STEM OPT extension?
It depends on both your degree and how the role is classified. The position must be directly related to your STEM degree, and your degree must appear on the USCIS STEM Designated Degree Program List. IT Support Specialist roles are typically filed under SOC code 15-1232. Your DSO confirms eligibility by matching your degree's CIP code to that SOC classification before approving the I-20 extension.
What STEM degrees make you eligible for STEM OPT as an IT Support Specialist?
Degrees in Computer and Information Sciences (CIP 11.x), Computer Engineering (CIP 14.09), and Management Information Systems (CIP 11.04) are commonly approved. A general business degree won't qualify even if you've worked in IT for years. Check your transcript for the exact CIP code and cross-reference it against the USCIS STEM Designated Degree Program List before your DSO files the extension request.
How do I confirm an employer is enrolled in E-Verify before accepting an IT support offer?
Use the E-Verify employer search tool to look up the company by name or FEIN before you accept. Enrollment status can lapse, so verify at the time of the offer, not when you researched the company six months earlier. If the employer isn't listed, they can enroll before your start date, but the enrollment must be active when you begin working.
What goes into the I-983 training plan for an IT Support Specialist?
Your I-983 must map specific job duties to learning objectives tied to your STEM degree. For IT support roles, that means connecting tasks like network troubleshooting, systems administration, or hardware diagnostics to coursework in your degree program. Use O*NET's task descriptions for SOC 15-1232 to draft the duties section. Both you and your supervisor sign the plan, and your DSO must receive it within ten days of your start date.
Where can I find IT Support Specialist jobs that are already verified for STEM OPT eligibility?
Migrate Mate lists IT Support Specialist roles filtered for E-Verify enrolled employers, which is the baseline requirement for your STEM OPT extension. Searching there saves you from applying to companies that can't legally authorize your 24-month extension, which is the most common reason STEM OPT students accept offers that later fall through at onboarding.