STEM OPT Servicenow Software Engineer Jobs
ServiceNow Software Engineer roles qualify for the 24-month STEM OPT extension if your degree is in computer science, software engineering, or a related STEM field. Employers must be enrolled in E-Verify to hire you under this extension, and you'll need a signed I-983 training plan before your start date.
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We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
This position is based in the Firm's global operations center in Tampa, FL.
Description:
We are seeking an IT ServiceNow Developer to join our team. The IT ServiceNow Developer will provide technical and programming support for our IT Service Management Solution (ServiceNow) while aligning to Service Management best practices. The role will be primarily responsible for researching, planning, coordinating, and delivering application solutions for the ServiceNow platform.
Key Responsibilities Include:
- Build and customize ServiceNow - from collecting requirements, writing implementation plans, to coding and execution of those plans
- Use scripting tools to automate routine tasks being done in the ServiceNow platform
- Create Requirements Definitions and Technical Specifications Documentation
- Articulate technical concepts using easily understandable business language
- Load, manipulate and maintain data between ServiceNow and other systems
- Research and deploy new releases and/or enhancements into the ServiceNow environment
- Perform system and integration testing with sample data
- Be responsive to production outages and remedy critical issues as quickly as possible
- Recognize and report issues before they adversely impact firm operations or project schedule
- Monitor health, usage and overall compliance of the IT Service Management platform
Qualifications
- 2+ years of experience as a System Administrator/Developer
- 2+ years of experience using scripting/coding languages (i.e. JavaScript, CSS, HTML, Angular JS)
- 2+ years of experience with LDAP/Active Directory and Single Sign On
- 3+ years of experience in IT Service Delivery
- Must have effective written and oral communication skills
- Must be able to manage multiple projects at the same time
- Must be able to act with a sense of urgency and adapt to changing priorities
- Hands-on development/configuration experience with an IT Service Management platform such as Remedy, HP, or ServiceNow is a plus
Minimum Education:
Bachelor's degree in Computer Science or equivalent
Benefits:
Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Servicenow Software Engineer
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code maps to an eligible STEM field through USCIS. Computer science, information systems, and software engineering degrees commonly qualify, but interdisciplinary programs sometimes require closer review from your DSO.
Filter job postings by E-Verify status
Use E-Verify's employer search to confirm enrollment before investing time in an application. ServiceNow-heavy shops at smaller consulting firms and startups often aren't enrolled, which disqualifies them regardless of how enthusiastic the hiring manager is about sponsoring you.
Build your I-983 training plan around ServiceNow modules
Your I-983 must list specific learning objectives tied to your STEM degree. Map your ServiceNow development work, such as scripting, workflow automation, or integration builds, to concrete engineering competencies your DSO can connect back to your coursework.
Target employers who already file H-1B petitions
Use Migrate Mate to find companies with verified DOL Labor Condition Application filing history for software engineering roles. Employers already navigating H-1B visa requirements understand STEM OPT compliance and are far less likely to withdraw an offer over paperwork concerns.
Time your application around the cap-gap window
If your OPT expires before October 1 and your employer files an H-1B petition on your behalf, the cap-gap rule automatically extends your work authorization. Confirm your employer is prepared to file by the April registration deadline so there's no gap in your ServiceNow role.
Get your training plan countersigned before day one
DOL requires your I-983 to be signed by both you and an authorized employer representative before your STEM OPT employment starts. Delays in getting the right signatory, often a direct manager rather than HR, are a common reason start dates slip by weeks.
Frequently Asked Questions
Does a ServiceNow Software Engineer role qualify for the STEM OPT extension?
Yes, if your employer classifies the role under a software or systems engineering occupation and your degree is in an eligible STEM field. The role needs to provide practical training directly related to your major. Your DSO will verify the match between your job duties and your CIP code before recommending the extension to USCIS.
What STEM degrees make you eligible for STEM OPT as a ServiceNow engineer?
Degrees in computer science, software engineering, information systems, computer engineering, and related fields typically qualify. The eligibility depends on your degree's CIP code appearing on the STEM Designated Degree Program list maintained by the Department of Homeland Security. Check the list through USCIS or ask your DSO to confirm before you apply for the extension.
How do I confirm my ServiceNow employer is enrolled in E-Verify?
Search the E-Verify employer database by company name before signing an offer letter. Enrollment is mandatory for all STEM OPT employers, and working without it puts your status at risk. Some companies are enrolled at the corporate level but not at subsidiary or office level, so confirm the specific legal entity that will employ you is the one enrolled.
What goes into the I-983 training plan for a ServiceNow Software Engineer position?
Your I-983 must describe specific goals, activities, and performance measurements tied to your STEM degree. For a ServiceNow role, that typically includes objectives around platform development, scripting, systems integration, or ITSM process engineering. Both you and an authorized company representative must sign it before your extension start date, and your DSO countersigns before submitting to USCIS.
Where can I find ServiceNow Software Engineer jobs where employers are prepared to hire STEM OPT students?
Migrate Mate filters ServiceNow Software Engineer listings for employers with active E-Verify enrollment and a history of sponsoring work authorization, so you're not starting from scratch on compliance research. This is especially useful for identifying which companies already understand the I-983 and reporting requirements that come with STEM OPT hires.