STEM OPT Servicenow Software Engineer Jobs
ServiceNow Software Engineer roles qualify for the 24-month STEM OPT extension if your degree is in computer science, software engineering, or a related STEM field. Employers must be enrolled in E-Verify to hire you under this extension, and you'll need a signed I-983 training plan before your start date.
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As a member of the OpsTech Solutions application development team for ServiceNow, you will be at the forefront of IT service delivery, collaborating across OpsTech Solutions infrastructure and services teams. You will be surrounded by people who are passionate about optimizing IT services and believes that world-class service is critical to customer success. You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class customer experience and set new customer service standards in IT Delivery.
OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities
The ServiceNow App Dev Engineer will contribute and provide leadership to the following core team areas of focus:
- Perform technical administration and maintenance of ServiceNow IT Business Management.
- Work on identifying platform level optimization opportunities to improve overall user experience, such as page load latency reduction.
- Partner with cross functional teams to build enhancements and integrations that scale.
- Create ServiceNow workflows and business rules for service improvements.
- Interface with ServiceNow for all operational requests / issues / planning.
- Lead ServiceNow release upgrades including technical and stakeholder management activities.
- Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
- Provide user training related to ServiceNow processes, policies and procedures.
- Mentor team members on project planning, design, and estimating activities in ServiceNow IT Business Management.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Software Engineering, MIS, or a related field
- Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
- 3+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
- 5+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.
PREFERRED QUALIFICATIONS
- Experience working on ServiceNow platform maintenance and optimization activities, such as release management and page load time latency improvement.
- 6+ years’ experience in multiple areas of technology, including application administration, configuration, and/or data services.
- 6+ years of experience with Agile scrum/Kanban methodology.
- Experience with JavaScript, Perl or PHP is strongly preferred.
- Experience with web service integrations using REST, SOAP, etc.
- ITIL Foundation certified or related experience preferred.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, Austin - 115,800.00 - 160,000.00 USD annually
DESCRIPTION
As a member of the OpsTech Solutions application development team for ServiceNow, you will be at the forefront of IT service delivery, collaborating across OpsTech Solutions infrastructure and services teams. You will be surrounded by people who are passionate about optimizing IT services and believes that world-class service is critical to customer success. You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class customer experience and set new customer service standards in IT Delivery.
OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities
The ServiceNow App Dev Engineer will contribute and provide leadership to the following core team areas of focus:
- Perform technical administration and maintenance of ServiceNow IT Business Management.
- Work on identifying platform level optimization opportunities to improve overall user experience, such as page load latency reduction.
- Partner with cross functional teams to build enhancements and integrations that scale.
- Create ServiceNow workflows and business rules for service improvements.
- Interface with ServiceNow for all operational requests / issues / planning.
- Lead ServiceNow release upgrades including technical and stakeholder management activities.
- Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
- Provide user training related to ServiceNow processes, policies and procedures.
- Mentor team members on project planning, design, and estimating activities in ServiceNow IT Business Management.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- Bachelor's degree in Computer Science, Software Engineering, MIS, or a related field
- Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
- 3+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
- 5+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.
PREFERRED QUALIFICATIONS
- Experience working on ServiceNow platform maintenance and optimization activities, such as release management and page load time latency improvement.
- 6+ years’ experience in multiple areas of technology, including application administration, configuration, and/or data services.
- 6+ years of experience with Agile scrum/Kanban methodology.
- Experience with JavaScript, Perl or PHP is strongly preferred.
- Experience with web service integrations using REST, SOAP, etc.
- ITIL Foundation certified or related experience preferred.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
COMPENSATION
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TX, Austin - 115,800.00 - 160,000.00 USD annually
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Servicenow Software Engineer
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code maps to an eligible STEM field through USCIS. Computer science, information systems, and software engineering degrees commonly qualify, but interdisciplinary programs sometimes require closer review from your DSO.
Filter job postings by E-Verify status
Use E-Verify's employer search to confirm enrollment before investing time in an application. ServiceNow-heavy shops at smaller consulting firms and startups often aren't enrolled, which disqualifies them regardless of how enthusiastic the hiring manager is about sponsoring you.
Build your I-983 training plan around ServiceNow modules
Your I-983 must list specific learning objectives tied to your STEM degree. Map your ServiceNow development work, such as scripting, workflow automation, or integration builds, to concrete engineering competencies your DSO can connect back to your coursework.
Target employers who already file H-1B petitions
Use Migrate Mate to find companies with verified DOL Labor Condition Application filing history for software engineering roles. Employers already navigating H-1B requirements understand STEM OPT compliance and are far less likely to withdraw an offer over paperwork concerns.
Time your application around the cap-gap window
If your OPT expires before October 1 and your employer files an H-1B petition on your behalf, the cap-gap rule automatically extends your work authorization. Confirm your employer is prepared to file by the April registration deadline so there's no gap in your ServiceNow role.
Get your training plan countersigned before day one
DOL requires your I-983 to be signed by both you and an authorized employer representative before your STEM OPT employment starts. Delays in getting the right signatory, often a direct manager rather than HR, are a common reason start dates slip by weeks.
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Find Servicenow Software Engineer JobsFrequently Asked Questions
Does a ServiceNow Software Engineer role qualify for the STEM OPT extension?
Yes, if your employer classifies the role under a software or systems engineering occupation and your degree is in an eligible STEM field. The role needs to provide practical training directly related to your major. Your DSO will verify the match between your job duties and your CIP code before recommending the extension to USCIS.
What STEM degrees make you eligible for STEM OPT as a ServiceNow engineer?
Degrees in computer science, software engineering, information systems, computer engineering, and related fields typically qualify. The eligibility depends on your degree's CIP code appearing on the STEM Designated Degree Program list maintained by the Department of Homeland Security. Check the list through USCIS or ask your DSO to confirm before you apply for the extension.
How do I confirm my ServiceNow employer is enrolled in E-Verify?
Search the E-Verify employer database by company name before signing an offer letter. Enrollment is mandatory for all STEM OPT employers, and working without it puts your status at risk. Some companies are enrolled at the corporate level but not at subsidiary or office level, so confirm the specific legal entity that will employ you is the one enrolled.
What goes into the I-983 training plan for a ServiceNow Software Engineer position?
Your I-983 must describe specific goals, activities, and performance measurements tied to your STEM degree. For a ServiceNow role, that typically includes objectives around platform development, scripting, systems integration, or ITSM process engineering. Both you and an authorized company representative must sign it before your extension start date, and your DSO countersigns before submitting to USCIS.
Where can I find ServiceNow Software Engineer jobs where employers are prepared to hire STEM OPT students?
Migrate Mate filters ServiceNow Software Engineer listings for employers with active E-Verify enrollment and a history of sponsoring work authorization, so you're not starting from scratch on compliance research. This is especially useful for identifying which companies already understand the I-983 and reporting requirements that come with STEM OPT hires.
See which Servicenow Software Engineer employers are hiring and sponsoring visas right now.
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