Mid Level Strategy Operations Manager Jobs

INTRODUCTION

The Global Creative Planning (GCP) team is part of the TikTok Global Monetization Product & Technology organization. We are dedicated to elevating creative and content strategies globally and driving advertiser success through innovation. Our mission is to make our products a growth engine for TikTok's ad business by bridging global frameworks with localized execution and actionable insights, including vertical playbook development, localized strategy execution and enablement, regional business insights & planning. We focus on scaling our cutting-edge solutions (Tentpole Solution, TikTok One, Symphony Creative Studio etc), enabling data-driven decisions, and shaping the global narrative for TikTok's creative monetization strategy. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. We are looking for a Strategy Operations Manager to join the Global Creative Strategy and Operations team to support the Creative Operations team. The ideal candidate will have a robust analytical background supported by an equivalent degree, experience in data-driven roles within strategy and planning. As a Creative Operations & Strategy Manager, you will play a crucial role in driving the success of TikTok's advertising initiatives.

ROLE AND RESPONSIBILITIES

Operational Excellence & Business Planning
- Shape go-to-market strategies by collaborating with Operations members using a data-driven approach, to identify priorities or gaps and recommend actionable plans for Operations to execute on.
- Drive strategic planning with operational rigor, including operational reviews and tracking performance against regional goals.
- Lead critical regional projects, ensuring alignment with cross-functional teams and buy-in from Operations stakeholders.
- Enhance process flows for creative operations, focusing on efficiency and effectiveness.
- Support revenue management, budget and resource planning for regional Creative Marketing Operations.

Data Analysis and Reporting
- Own the regional data analytics framework, from data hygiene, data set improvement, metrics alignment and dashboard creation while effectively leveraging workflow with data teams.
- Design and govern attainment reporting cadences, enabling effective comprehension and accountability amongst Ops members.
- Conduct deep-dive analyses on priority advertisers, pods, or industries to support the Operations team and unlock further revenue.
- Guide the team in quantifying creative KPIs and identifying specific areas of improvement, providing data-driven insights to inform strategic decisions.
- Communicate analytical insights effectively to both technical and non-technical stakeholders.

Cross-functional Collaboration
- Collaborate closely with Creative Product Marketing & Operation team members and management to drive the team's overall success.
- Coordinate with other internal teams, including strategy and product teams, to bring industry-specific creative playbooks to advertisers and sales teams.

BASIC QUALIFICATIONS

- Master's degree in analytical field or equivalent undergraduate experience
- 3+ years of experience in strategy & operations, strategy consulting or data analytics roles
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders
- Strong project management skills with the ability to manage multiple projects simultaneously in a fast-paced environment

PREFERRED QUALIFICATIONS

- Proficiency in SQL and data analysis tools with the ability to derive insights from data and use them to inform decision-making

ABOUT TIKTOK

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

WHY JOIN US

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

DIVERSITY & INCLUSION

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TIKTOK ACCOMMODATION

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

JOB INFORMATION

【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $108000 - $208800 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.