Student Success Coordinator Jobs in Massachusetts
Student Success Coordinator jobs in Massachusetts are concentrated in Boston, Worcester, and Springfield, where the state's dense network of universities, community colleges, and K-12 districts generates steady demand at every level from entry-level advisor to senior director. Large employers with lasting hiring footprints include the University of Massachusetts system, Boston Public Schools, and Northeastern University. The most in-demand specialties are academic advising, first-generation student support, and early-alert intervention. Scan the live roles below and apply to whichever ones fit.
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About MassArt:
Founded in 1873, having celebrated its 150th anniversary in 2023, Massachusetts College of Art and Design (MassArt), is the nation's first and only independent, free-standing public college of art and design in the country. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. We've spent 150 years demonstrating the truly amazing things that happen when a world-class art and design education is an option for every deserving student. Located in Boston's hub of arts and culture along the Avenue of the Arts, MassArt enrolls 2,000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines, as well as continuing education and youth programs.
MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self-identity that proudly make up our region, nation, and world. We build effective partnerships with co-workers throughout the College by freely sharing appropriate information and providing assistance to all and maintain an environment that is welcoming to persons of all backgrounds, nationalities, and roles.
Job Description:
The Student Success and Enrollment Management (SSEM) Division oversees the Academic Resource Center (Academic Advisors, Success Coaches, Content Tutors, and Writing Specialists), Career Development Office (Internships, Resume Critique), Community Health & Well-Being, Counseling, Housing and Residence Life, and Student Engagement (Orientation, SGA/clubs, leadership, MAC Board, Volunteers, Veteran's).
The Student Success Information and Project Assistant is often the first point of contact for visitors to the office. In this role, you will greet students, faculty, and staff and help direct them to the right resource or staff person who can help them. There are some daily and weekly tasks that need to be completed around campus, like hanging posters, mail runs, and restocking supplies.
This position is supervised by the Executive Associate to the Vice President, who is located in the same office suite. Other members of Student Success may ask for your help in occasional projects.
Students can expect to work 5-10 hours per week, while the office is open.
Office hours are Monday-Friday 9 am-5 pm.
Main duties:
- Greeting students, staff, faculty and families when they walk into the office; directing visitors to the appropriate staff member.
- Maintaining meeting spaces, front desk, and Commuter Cafe
- Picking up and delivering mail from/to the mail room
- Answering the telephone, transferring calls, and taking messages
- Posting and removing flyers around campus
- Assistance with The Shelf, MassArt's food and more Pantry
- Special projects as assigned
Requirements:
This is a student employment position for students enrolled at MassArt. Some previous experience in an office setting or customer service is helpful, but not required.
Additional Information:
Please note MassArt:
- Does not support employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
- Is not an E-Verify institution.
Selected candidates must be eligible to work in the US at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form 19, Immigration Reform and Control Act of 1986.
You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. .
Comprehensive Benefits (does not apply to contractor/student positions):
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class.
MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
Application Instructions:
Please submit a resume and cover letter with your application, as well as hours you are available to work.
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Where Massachusetts roles are concentrated, by current openings.
Student Success Coordinator Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
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What Massachusetts Employers Look For
The qualifications that appear most often in student success coordinator jobs across Massachusetts.
- Bachelor's degree in education, counseling, social work, or a related field required
- Experience advising or supporting students in an academic or nonprofit setting
- Familiarity with early-alert platforms such as EAB Navigate or Starfish
- Strong case management and individualized student intervention planning skills
- Ability to collaborate with faculty, financial aid, and community partners
- Proficiency in student information systems and data-driven reporting practices
Student Success Coordinator Jobs in Massachusetts: Frequently Asked Questions
How do you become a student success coordinator in Massachusetts?
Most Massachusetts employers require a bachelor's degree in education, counseling, psychology, or a related field, with a master's preferred for senior roles at four-year institutions. There is no state-issued license specific to this role, but positions within school counseling contexts may favor candidates who hold a Massachusetts School Counselor license issued through the Department of Elementary and Secondary Education. Community colleges and universities typically prioritize advising experience and familiarity with retention frameworks like Appreciative Advising.
Which companies hire student success coordinators in Massachusetts?
Massachusetts student success coordinator roles are posted by Massachusetts College of Pharmacy and Health Sciences, Framingham State University, and Boston College and others right now, based on current listings on Migrate Mate as of September 2026. Massachusetts's high density of higher education institutions and urban school districts makes it one of the more active markets for this role in the Northeast.
Which Massachusetts cities have the most student success coordinator jobs?
Boston, Worcester, and Framingham have the most student success coordinator openings in Massachusetts. Boston leads because it anchors the state's largest cluster of colleges, universities, and public school districts, while Worcester and Springfield reflect strong community college enrollment and regional university campuses that consistently hire for advising and retention roles.
Are there remote student success coordinator jobs in Massachusetts?
Yes, but they're rare. The role is fundamentally relationship-driven and requires regular in-person contact with students, faculty, and support offices, which limits remote arrangements. About 0% of student success coordinator openings tied to Massachusetts are remote or hybrid as of September 2026, and those tend to cover administrative coordination, grant reporting, or program management duties rather than direct student-facing advising.
How can I get hired as a student success coordinator in Massachusetts with little or no experience?
The most realistic entry path is through a graduate assistantship or practicum in a college advising or student affairs office, which many University of Massachusetts campuses and community colleges offer to master's students. Lateral moves from roles like academic tutor, AmeriCorps VISTA member, or financial aid counselor are common and recognized by Massachusetts hiring managers. Building familiarity with platforms like EAB Navigate and earning a Student Affairs certification through NASPA strengthens a candidacy significantly.
Where can I find and apply to student success coordinator jobs in Massachusetts?
You can find and apply to student success coordinator jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings. Search the listings, find the roles that match your background and location, and apply directly to the ones that fit.
See All 13 Student Success Coordinator Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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