Support Consultant Jobs
Support Consultant jobs are open across software, healthcare, financial services, and managed services, from entry-level to senior and team-lead roles, with specializations in technical support, implementation consulting, and customer success. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 114+ Support Consultant jobs
Overview
Key Responsibilities
- Provide Level 2+ functional support and escalations for assigned module(s).
- Function as an Oracle expert and trusted advisor on cross-module/workstream impacts, system integrations, and data flows.
- Build complex regulatory and operational reports, audits, and dashboards.
- Provide input into reporting and analytic needs based on HCM data and processes.
- Build and oversee mass updates and cross-functional impacts for master data and worker data.
- Maintain scripts, oversee, and execute regression and user acceptance testing.
- Guide junior consultants, reviewing work and providing coaching.
- Engage in Oracle and industry communities and leverage available training, documentation, and forums to share ideas and increase working knowledge. Influence Oracle roadmap by submitting and voting on ideas.
- Other duties as assigned.
Qualifications
Experience
5+ years in HCM systems leadership, with deep Oracle Cloud HCM experience in assigned module(s) or 3+ years Oracle Cloud HCM experience in assigned module(s).
3+ years Oracle Cloud HCM experience in assigned module(s) preferred.
Education
Bachelor’s degree in human resources, business, computer science, or healthcare or equivalent experience.
Preferred: Master’s degree in human resources, business, computer science, or healthcare or equivalent experience.
Skills
Expertise across multiple HCM modules with the ability to understand end-to-end processes and how they interconnect.
Experience guiding others or serving as SME on projects.
Experience in business analysis and Agile methodology, with a focus on driving iterative improvements and stakeholder value.
Deep knowledge of Oracle Cloud HCM data structures and the ability to develop complex reports and dashboards.
Experience planning, executing, and supporting unit, regression, and user acceptance testing to ensure system functionality, quality, and alignment with business requirements.
Licensure
Oracle Cloud HCM Certifications preferred
What We Offer
A chance to influence HR technology direction while deepening expertise in Oracle Cloud HCM and mentoring the next generation of consultants.
Overview
Key Responsibilities
- Provide Level 2+ functional support and escalations for assigned module(s).
- Function as an Oracle expert and trusted advisor on cross-module/workstream impacts, system integrations, and data flows.
- Build complex regulatory and operational reports, audits, and dashboards.
- Provide input into reporting and analytic needs based on HCM data and processes.
- Build and oversee mass updates and cross-functional impacts for master data and worker data.
- Maintain scripts, oversee, and execute regression and user acceptance testing.
- Guide junior consultants, reviewing work and providing coaching.
- Engage in Oracle and industry communities and leverage available training, documentation, and forums to share ideas and increase working knowledge. Influence Oracle roadmap by submitting and voting on ideas.
- Other duties as assigned.
Qualifications
Experience
5+ years in HCM systems leadership, with deep Oracle Cloud HCM experience in assigned module(s) or 3+ years Oracle Cloud HCM experience in assigned module(s).
3+ years Oracle Cloud HCM experience in assigned module(s) preferred.
Education
Bachelor’s degree in human resources, business, computer science, or healthcare or equivalent experience.
Preferred: Master’s degree in human resources, business, computer science, or healthcare or equivalent experience.
Skills
Expertise across multiple HCM modules with the ability to understand end-to-end processes and how they interconnect.
Experience guiding others or serving as SME on projects.
Experience in business analysis and Agile methodology, with a focus on driving iterative improvements and stakeholder value.
Deep knowledge of Oracle Cloud HCM data structures and the ability to develop complex reports and dashboards.
Experience planning, executing, and supporting unit, regression, and user acceptance testing to ensure system functionality, quality, and alignment with business requirements.
Licensure
Oracle Cloud HCM Certifications preferred
What We Offer
A chance to influence HR technology direction while deepening expertise in Oracle Cloud HCM and mentoring the next generation of consultants.
See All 114+ Support Consultant Jobs
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Find Support Consultant JobsSupport Consultant Job Market
Who's Hiring
- The Good Feet Store10
- MaxIT Consulting - Max Corporate10M
- Deloitte7
- LifeTran5L
- Guidehouse5
Top Industries Hiring
- Accounting & Auditing
- Staffing & Recruiting
- Technology & Software
- Healthcare & Medical Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in support consultant jobs.
- 1-3 years of experience in technical support, customer success, or software implementation
- Proficiency with CRM platforms and ticketing or ITSM tools
- Strong written and verbal communication skills for client-facing interactions
- Ability to troubleshoot software or system issues and document resolutions clearly
- Experience conducting product training or onboarding sessions for end users
- Associate or bachelor's degree in business, information technology, or a related field
Tips for Your Support Consultant Job Search
Tailor your resume to each ticket type
Support consultant roles split between reactive troubleshooting and proactive implementation. Highlight which side you live on. If you've handled escalations, name the product and volume. If you've run onboarding sessions, say how many clients you guided through go-live.
Certify in the platforms employers list
Many postings name a specific CRM, ITSM tool, or cloud platform as required. A vendor certification, even a free associate-level one, moves your application past automated screening and signals hands-on familiarity that a bullet point on a resume can't prove alone.
Apply early to roles that fit
Migrate Mate lists support consultant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Quantify resolution metrics on your resume
Hiring managers for support consultant roles care about outcomes. Replace vague descriptions with concrete results: average handle time you reduced, customer satisfaction scores you owned, or ticket backlog you cleared. Numbers give reviewers a benchmark to compare you against other finalists.
Prepare a troubleshooting walkthrough for interviews
Most support consultant interviews include a live scenario where you diagnose a fictional product issue in front of the panel. Practice talking through your diagnostic logic step by step, out loud, before the interview. Interviewers score process and communication, not just the final answer.
Negotiate scope before accepting an offer
Support consultant offers often carry variable components tied to renewal rates or satisfaction scores. Before signing, ask what percentage of the target is realistically attained, how performance is measured, and whether territory or account assignments shift the baseline. Get specifics in writing.
Support Consultant Jobs: Frequently Asked Questions
Which companies are hiring the most support consultants?
The companies hiring the most support consultants right now include The Good Feet Store, MaxIT Consulting - Max Corporate, and Deloitte, with the largest share of openings in Virginia, Massachusetts, and Texas, based on current listings on Migrate Mate as of November 2026. Enterprise software vendors, managed service providers, and healthcare technology firms consistently post the highest volume of support consultant openings.
How many support consultant jobs are remote?
About 71% of support consultant openings are fully remote or hybrid as of November 2026, reflecting strong demand for distributed support coverage across time zones. Implementation and onboarding-focused support consultant roles tend to carry the highest share of remote and hybrid options, while field-based or on-site client support roles are more likely to require in-person presence.
How do you become a support consultant?
Start by building hands-on experience with software products, either through helpdesk or customer service roles, and develop fluency in at least one CRM or ticketing platform. Earn a vendor certification in a tool commonly used by employers in your target industry. Build a portfolio of resolved escalations or onboarding projects you led, then apply to entry-level support consultant or junior implementation roles to transition into the title formally.
Can you get hired as a support consultant with little experience?
Yes, employers in this field regularly hire candidates with adjacent experience rather than direct support consultant titles. Helpdesk analyst, customer success associate, and technical trainer roles all transfer well. Focus your application on problem-solving examples, any product certifications you hold, and client communication skills. Smaller software companies and managed service providers tend to have more flexible experience requirements than large enterprise vendors.
What does the support consultant interview process look like?
Most support consultant interview processes include an initial recruiter screen, a hiring manager conversation focused on past client interactions, and at least one technical or scenario round where you walk through a troubleshooting situation live. Some employers add a written exercise or a mock onboarding call. The final stage typically involves a panel with team members you would work alongside, followed by a reference check before an offer is extended.
Where can I find and apply to support consultant jobs?
You can find and apply to support consultant jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and preferences, and apply directly to each listing that fits.
See All 114+ Support Consultant Jobs
Find roles that match your experience and apply in just a few clicks.
Find Support Consultant Jobs