Vice President of Client Services Jobs
Vice President of Client Services jobs are open across consulting, technology, financial services, and healthcare, at levels from director-track to chief-level, with specializations in account management, customer success, and service delivery operations. See the openings below and apply to the ones that match your experience.
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Showing 5 of 38+ Vice President of Client Services jobs
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Assistant Vice President Client ServicesPRIMARY PURPOSE: To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned area.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Ensures contract compliance with company guidelines within an assigned area.
- Handles financials including accounts receivable, invoicing and pricing support within an assigned area.
- Responsible for client knowledge including threatened status and relationship with the company.
- Handles renewal process timely; negotiates new contracts within an assigned area.
- Responsible for business planning and budgeting within an assigned area.
- Plans for staffing needs including succession, bench-strength, and new business within an assigned area.
- Supports client relationships; builds executive relationships; supports internal relationships.
- Supports business development.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization's quality program(s).
- Travels as required.
SUPERVISORY RESPONSIBILITIES
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
- Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred. Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred.
Experience
Ten (10) years of related experience or equivalent combination of education and experience required to include three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience.
Skills & Knowledge
- In-depth understanding of workers compensation, liability and disability
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation and facilitation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $130,000.00 - $155,000.00 USD Annual. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Assistant Vice President Client ServicesPRIMARY PURPOSE: To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned area.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Ensures contract compliance with company guidelines within an assigned area.
- Handles financials including accounts receivable, invoicing and pricing support within an assigned area.
- Responsible for client knowledge including threatened status and relationship with the company.
- Handles renewal process timely; negotiates new contracts within an assigned area.
- Responsible for business planning and budgeting within an assigned area.
- Plans for staffing needs including succession, bench-strength, and new business within an assigned area.
- Supports client relationships; builds executive relationships; supports internal relationships.
- Supports business development.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization's quality program(s).
- Travels as required.
SUPERVISORY RESPONSIBILITIES
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
- Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred. Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred.
Experience
Ten (10) years of related experience or equivalent combination of education and experience required to include three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience.
Skills & Knowledge
- In-depth understanding of workers compensation, liability and disability
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation and facilitation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $130,000.00 - $155,000.00 USD Annual. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
See All 38 Vice President of Client Services Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsVice President of Client Services Job Market
Who's Hiring
Top Industries Hiring
- Fintech
- Insurance
- Marketing & Advertising
- Transportation & Logistics
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in vice president of client services jobs.
- 10 or more years of client-facing experience with at least 5 in a leadership role
- Demonstrated ability to manage and grow a multi-million dollar book of business
- Experience building and leading client services or customer success teams
- Proficiency with CRM platforms and customer health reporting tools
- Strong executive communication and executive business review presentation skills
- Bachelor's degree in business, communications, or a related field
Tips for Your Vice President of Client Services Job Search
Quantify retention and revenue in your resume
Hiring committees for this role want to see client retention rates, net revenue retention, and book-of-business size you've owned. Pull those numbers from your CRM reports or QBRs before you apply, because vague claims about 'strong relationships' won't move you past the first screen.
Tailor your resume to the company's model
A VP of client services at a managed services firm runs very differently from one at a professional services agency or a SaaS company. Read each job description for whether the role owns renewal risk, upsell quota, or delivery quality, and mirror that language in your work history.
Apply early to roles that fit
Migrate Mate lists vice president of client services openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a client escalation case study
Expect at least one behavioral interview round focused on how you've handled a major client crisis or at-risk renewal. Have a specific situation ready that covers what you did, who you aligned internally, and what the outcome was for retention or contract value.
Negotiate scope alongside compensation
At this level, ask about the size of the team you'll inherit, whether the book of business is growing or in recovery, and whether you'll own P&L. Those factors affect your leverage, your risk, and whether the base and bonus structure actually makes sense for the workload.
Follow up with a post-interview memo
After a final-round interview, send a one-page note within 24 hours that outlines your 30-to-60-day priorities based on what you heard. It signals executive readiness and keeps you top of mind while the hiring team compares finalists at this senior level.
Vice President of Client Services Jobs: Frequently Asked Questions
Which companies are hiring the most vice president of client servicess?
The most active employers for vice president of client servicess right now are JPMorganChase, Citco, and State Street, and the most openings are in New York, Texas, and California, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at consulting firms, enterprise software companies, and large professional services organizations.
How many vice president of client services jobs are remote?
About 80% of vice president of client services openings are fully remote or hybrid as of November 2026, reflecting the relationship-heavy nature of the role. Customer success and account strategy functions within the VP scope tend to offer the most remote flexibility, while roles that own service delivery or on-site client teams are more likely to require regular in-person presence.
How do you become a vice president of client services?
Most vice presidents of client services move up through account management, customer success, or service delivery roles, taking on progressively larger books of business and team leadership responsibility. Building a record of measurable retention and expansion outcomes, developing cross-functional relationships with sales and product, and gaining experience managing direct reports are the key steps that accelerate the path to this title.
Can you get hired as a vice president of client services without direct VP experience?
Yes, candidates who come from a senior director or director-level role can be competitive if they can demonstrate that their scope was effectively VP-level, even without the title. Focus your application on the size of the client portfolio you managed, the revenue you were accountable for, and any experience you have leading a team, rather than the title you held.
What does the vice president of client services interview process look like?
The process typically moves from an initial recruiter screen to a hiring manager conversation focused on your leadership philosophy and client experience, followed by a panel round with cross-functional stakeholders such as sales leadership, product, and finance. Final rounds often include a presentation where you outline your approach to client health, retention strategy, or a mock executive business review for a hypothetical account.
Where can I find and apply to vice president of client services jobs?
You can find and apply to vice president of client services jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and industry background, then apply directly to each one that fits.
See All 38 Vice President of Client Services Jobs
Find roles that match your experience and apply in just a few clicks.
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