System Support Specialist Jobs in Minneapolis, MN

The HRIS System Administrator is responsible for the end-to-end administration, configuration support, and optimization of HR systems, including Dayforce and iCIMS ATS, ensuring high-quality data, efficient processes, and reliable system performance. This role applies deep functional knowledge of HR systems and processes to support Total Rewards programs, enhance workflows, and deliver meaningful data insights that support business operations.

HRIS Administration & System Optimization

• Administer and maintain HRIS with a strong focus on data integrity, system performance, and process reliability
• Perform advanced configuration updates (within governance frameworks), ensuring alignment with business requirements
• Proactively monitor system activity, identify discrepancies, and resolve issues with minimal escalation
• Evaluate system workflows and recommend improvements to increase efficiency, accuracy, and user experience

Data Management, Reporting & Analysis

• Develop and deliver complex and ad hoc reports to support HR, Payroll, and leadership decision-making
• Analyze data trends, identify inconsistencies, and provide actionable insights to improve workforce processes
• Perform data validation, audits, and reconciliations, ensuring consistency across systems
• Partner with HR stakeholders to translate reporting needs into meaningful system outputs

Process Improvement & Workflow Enhancements

• Identify, recommend, and implement process improvements that enhance efficiency and reduce manual intervention
• Support workflow design enhancements by applying strong understanding of HR processes and system capabilities
• Document processes, system logic, and data flows to improve consistency and scalability

Project Contributions with Ownership

• Actively contribute to HRIS projects, taking ownership of assigned workstreams or deliverables
• Support testing strategy, execute user acceptance testing (UAT), and validate system functionality
• Partner with cross-functional teams to ensure smooth implementation of system enhancements and updates

Cross-Functional Partnership & Support

• Partner with HR, Payroll, Benefits, and IT to solve system-related challenges and improve processes
• Act as a go-to resource for HR system questions, offering guidance on workflows, reporting, and data interpretation
• Collaborate with vendors to troubleshoot issues and ensure timely resolution of system concerns

Governance, Compliance & Risk Mitigation

• Apply established data governance standards and actively support audit and compliance requirements
• Identify potential risks related to data, payroll, or system configuration and escalate or resolve appropriately
• Ensure system activities align with internal controls and regulatory requirements

• Ethics and Values - Supports positive change and diversity that will support healthy organizational growth. Serves as a champion for projects and programs that are beneficial to the company.
• Knows Our Business - Is informed and knowledgeable about trends in the field. Is willing to use own knowledge to constructively challenge institutional practices and systems that might be improved to increase organizational results.
• Building Trust & Decision Making - Treats all team members in a respectful, courteous, and professional manner, and values the input of all. Recognizes when analysis is sufficient to proceed with making a good decision.
• Drives For Results by Inspiring Others - Develops clear workable plans with timelines, goals, and ways to measure results. Fosters engagement across different teams.
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly. Is skilled at valuing differences; recognizing others; and listening for understanding.

Education & Experience

• Bachelor’s degree in HR, Business, IT, or related field (or equivalent experience)
• 3–5+ years of HRIS or HR operations experience

Knowledge & Skills

• Working knowledge of HR systems including Dayforce and iCIMS strongly preferred
• In-depth understanding of HR, Payroll, Recruiting and Benefits processes
• Strong attention to detail and data accuracy
• Ability to manage multiple priorities and deadlines
• Intermediate reporting and data analysis skills

• Operates in a fast-paced, operationally driven environment supporting a 24/7 workforce.
• Must be able to manage urgent system needs, payroll timelines, and regulatory requirements.
• Requires collaboration across HR, Finance, IT, and operational leadership.
• Position is onsite located at our HDQ in Minneapolis, Minnesota.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options