Technical Support Associate Jobs in Connecticut

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Join TRUMPF's Tooling Solutions team as a Technical Quoting Specialist. You'll be the technical bridge between our customers, sales team, and engineering group—leveraging your sheet metal and tooling expertise to deliver accurate quotes and innovative solutions for punches, dies, press brake tooling, and custom forming applications. This role demands strong technical acumen, excellent communication skills, and a solution-oriented approach to ensure customers receive the optimal tooling for their specific manufacturing needs.

Technical Analysis & Quoting

• Analyze customer specifications, drawings, and CAD files to assess feasibility and design requirements
• Generate detailed, accurate quotes for standard and custom tooling (punches, dies, special forms, press brake tooling)
• Calculate load requirements and verify product specifications to ensure compliance with TRUMPF and customer standards
• Collaborate with engineering and sales teams on design considerations, costing accuracy, and technical feasibility

Customer & Sales Support

• Provide technical guidance and recommendations on tooling selection, materials, coatings, tolerances, and performance
• Assist in troubleshooting tooling applications and address customer concerns related to design or performance
• Serve as a technical resource to internal sales teams and customers; communicate complex specifications clearly
• Support the sales process with timely, accurate technical information that builds customer confidence

Required Qualifications

• Experience: Minimum 5 years of hands-on technical experience in sheet metal fabrication, tooling design, or related manufacturing environment
• Technical Skills: Proficient in reading and interpreting blueprints, CAD files, and product specifications
• Sheet Metal & Tooling Knowledge: Strong understanding of punch & die design, forming applications, and press brake tooling; ability to conceptualize designs based on customer requirements
• Load & Specification Calculations: Ability to calculate load requirements and verify tooling specifications
• Communication: Excellent verbal and written communication skills with a solution-oriented, customer-focused approach
• Software Proficiency: Proficient in MS Excel; SolidWorks and SAP experience strongly preferred

Preferred Qualifications

• Associate or Bachelor's degree in Mechanical Engineering or related technical field
• Experience with TRUMPF tooling systems or punching/bending machine ecosystems
• Familiarity with CAM software or CNC programming concepts
• Experience in a technical quoting or sales engineering role

What We Offer

• Competitive compensation and benefits
• Opportunity to work with cutting-edge TRUMPF technology
• Collaborative, technical team environment
• Professional development and skill advancement
• Exposure to diverse manufacturing industries and customer applications

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at HRgeneral@us.trumpf.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of application.