Technical Support Manager Jobs in Seattle, WA
Technical Support Manager jobs in Seattle, Washington are concentrated in South Lake Union, the Eastside corridor, and Capitol Hill, driven by demand from cloud computing, enterprise software, and managed services firms. Employers hiring right now include Amazon, LangChain, and Salesforce. See the openings below and apply to the ones that match your experience.
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Showing 5 of 33+ Technical Support Manager jobs
DESCRIPTION
The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.
The Sustainability Science & Technology team builds technical solutions to track, record, and forecast Amazon's WW impact on the Environment (i.e., Carbon, Water, Waste, etc.). This includes calculating past and current impacts and future abatement plans, ensuring credibility through standards and validations, and highlighting non-obvious opportunities for Amazon’s global business teams.
The Sustainability Science & Technology team is looking for a technical program manager to lead our portfolio of scalable data products across one or more of our environmental impact areas to drive Company-wide strategy and performance measurement. If you see yourself as a customer obsessed, curious problem solver with strong technical program skills, we’d like to meet you. You will work to accelerate worldwide sustainability commitments.
Key job responsibilities
- Lead a group of cross-functional leaders (e.g. sustainability experts, scientists, economists, engineers, etc.) to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable, distributed services
- Collaborate with groups of experts and cross-functional colleagues in an agile environment
- Discover, define, and apply scientific, engineering, and business best practices to customer problems
- Work on a variety of challenging problems that have to potential to significantly impact sustainability objectives
- Comfortably sort through urgency and opportunity to continuously deliver for customers while maintaining progress towards long term targets
About the team
Diverse Experiences:
World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture:
It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth:
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
DESCRIPTION
The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.
The Sustainability Science & Technology team builds technical solutions to track, record, and forecast Amazon's WW impact on the Environment (i.e., Carbon, Water, Waste, etc.). This includes calculating past and current impacts and future abatement plans, ensuring credibility through standards and validations, and highlighting non-obvious opportunities for Amazon’s global business teams.
The Sustainability Science & Technology team is looking for a technical program manager to lead our portfolio of scalable data products across one or more of our environmental impact areas to drive Company-wide strategy and performance measurement. If you see yourself as a customer obsessed, curious problem solver with strong technical program skills, we’d like to meet you. You will work to accelerate worldwide sustainability commitments.
Key job responsibilities
- Lead a group of cross-functional leaders (e.g. sustainability experts, scientists, economists, engineers, etc.) to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable, distributed services
- Collaborate with groups of experts and cross-functional colleagues in an agile environment
- Discover, define, and apply scientific, engineering, and business best practices to customer problems
- Work on a variety of challenging problems that have to potential to significantly impact sustainability objectives
- Comfortably sort through urgency and opportunity to continuously deliver for customers while maintaining progress towards long term targets
About the team
Diverse Experiences:
World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture:
It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth:
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
See All 33 Technical Support Manager Jobs in Seattle
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Find JobsTechnical Support Manager Job Market in Seattle
Who's Hiring
- Amazon12
- LangChain4
- Salesforce4
- Amazon Web Services4
- Axon2
Top Industries Hiring
- Technology & Software
Technical Support Manager Jobs in Seattle: Frequently Asked Questions
How do I get a technical support manager job in Seattle?
Focus your search on Seattle's cloud, SaaS, and enterprise software sectors, which generate the highest volume of technical support manager openings in the city. South Lake Union and the Eastside corridor around Bellevue and Redmond are the densest hiring areas. Candidates who combine hands-on escalation experience with team leadership credentials and familiarity with ITSM platforms stand out most in this market.
Which companies hire technical support managers in Seattle?
Employers hiring technical support managers in Seattle right now include Amazon, LangChain, and Salesforce, based on current listings on Migrate Mate as of August 2026. Seattle's hiring base tilts heavily toward established tech firms, high-growth SaaS companies, and managed service providers serving enterprise clients across the Pacific Northwest.
Are there remote technical support manager jobs in Seattle?
Yes, though availability depends on the role, since technical support managers who oversee on-site hardware or data center teams typically work in person, while those leading remote support or software helpdesk teams have much more flexibility. About 57% of technical support manager openings tied to Seattle are remote or hybrid as of August 2026. Cloud and SaaS employers in Seattle tend to offer the most remote-compatible arrangements for this role.
How can I get a technical support manager job in Seattle with little or no experience?
The most realistic entry path in Seattle is moving up from a senior technical support engineer or team lead role inside one of the city's many SaaS or cloud companies, where internal promotions are common. Seattle-area managed service providers and mid-size software firms frequently hire candidates into lead or supervisor roles as a stepping stone. Building experience with ticketing and ITSM platforms, and demonstrating ownership of escalations or onboarding, accelerates that transition locally.
Which industries hire the most technical support managers in Seattle?
The sectors hiring the most technical support managers in Seattle are Technology & Software, based on current listings on Migrate Mate as of August 2026. Seattle's position as a hub for cloud infrastructure and enterprise software means demand is concentrated among companies whose core product depends on reliable, scalable customer-facing support operations.
Related Jobs in Washington
See All 33 Technical Support Manager Jobs in Seattle
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