Technical Support Technician Jobs in Dallas, TX
Technical Support Technician jobs in Dallas are concentrated in Uptown, Las Colinas, and the Telecom Corridor in Richardson, where technology companies, managed service providers, healthcare systems, and financial services firms drive consistent demand. Employers hiring right now include Seyfarth Shaw LLP, Atmos Energy Corporation, and IQVIA. See the openings below and apply to the ones that match your experience.
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Showing 5 of 16+ Technical Support Technician jobs
Job Overview
We are looking for a highly skilled and customer-oriented Technical Service Engineer with direct experience in the golf cart industry. This position is responsible for providing technical support, diagnostics, training, and after-sales service to our dealer network. The ideal candidate will have hands-on knowledge of golf cart programming systems, the ability to troubleshoot and diagnose low-speed vehicle issues, and experience in filing and managing warranty claims.
You will also be responsible for training dealers on how to use programmer tools, enhancing service quality, and ensuring customer satisfaction. This role requires someone who is not only technically competent but also possesses excellent communication and service mindset.
Key Responsibilities
- Provide technical support and diagnostic services for golf cart systems.
- Work closely with dealers to troubleshoot vehicle issues and provide timely solutions.
- Deliver hands-on training to dealers on how to use golf cart programming tools effectively.
- Handle and process warranty claims, including documentation and follow-up.
- Develop after-sales processes and improve service procedures.
- Maintain detailed service records and prepare technical reports.
- Coordinate with internal departments (engineering, sales, production) to solve field issues.
- Act as a service advisor and technical liaison for dealers and clients.
Job Requirements
- Proven experience in the golf cart industry (minimum 3 years preferred).
- Hands-on experience with golf cart programmer tools
- Strong vehicle diagnostic and problem-solving skills.
- Experience in filing warranty claims and communicating with warranty departments.
- Bachelor’s degree in mechanical, electrical engineering, or related field preferred.
- Ability to travel occasionally for on-site dealer support and training.
Soft Skills & Growth Potential
- Excellent communication and interpersonal skills to engage with dealers and internal teams.
- Strong service mindset with a passion for continuously improve customer satisfaction and technical excellence.
- Ability to train, coach, and present technical content clearly to different audiences.
- Strong organizational skills and ability to prioritize tasks under pressure.
- Leadership potential: This role has a clear path for future management and team-building responsibilities, and structured internal training will be provided for leadership development.
Compensation & Benefits
- Competitive salary based on experience
- Performance-based bonus
- Comprehensive health insurance
- Paid vacation and sick leave
- Career development training and internal promotion opportunities
Job Type: Full-time
Work Location: In person
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
Job Overview
We are looking for a highly skilled and customer-oriented Technical Service Engineer with direct experience in the golf cart industry. This position is responsible for providing technical support, diagnostics, training, and after-sales service to our dealer network. The ideal candidate will have hands-on knowledge of golf cart programming systems, the ability to troubleshoot and diagnose low-speed vehicle issues, and experience in filing and managing warranty claims.
You will also be responsible for training dealers on how to use programmer tools, enhancing service quality, and ensuring customer satisfaction. This role requires someone who is not only technically competent but also possesses excellent communication and service mindset.
Key Responsibilities
- Provide technical support and diagnostic services for golf cart systems.
- Work closely with dealers to troubleshoot vehicle issues and provide timely solutions.
- Deliver hands-on training to dealers on how to use golf cart programming tools effectively.
- Handle and process warranty claims, including documentation and follow-up.
- Develop after-sales processes and improve service procedures.
- Maintain detailed service records and prepare technical reports.
- Coordinate with internal departments (engineering, sales, production) to solve field issues.
- Act as a service advisor and technical liaison for dealers and clients.
Job Requirements
- Proven experience in the golf cart industry (minimum 3 years preferred).
- Hands-on experience with golf cart programmer tools
- Strong vehicle diagnostic and problem-solving skills.
- Experience in filing warranty claims and communicating with warranty departments.
- Bachelor’s degree in mechanical, electrical engineering, or related field preferred.
- Ability to travel occasionally for on-site dealer support and training.
Soft Skills & Growth Potential
- Excellent communication and interpersonal skills to engage with dealers and internal teams.
- Strong service mindset with a passion for continuously improve customer satisfaction and technical excellence.
- Ability to train, coach, and present technical content clearly to different audiences.
- Strong organizational skills and ability to prioritize tasks under pressure.
- Leadership potential: This role has a clear path for future management and team-building responsibilities, and structured internal training will be provided for leadership development.
Compensation & Benefits
- Competitive salary based on experience
- Performance-based bonus
- Comprehensive health insurance
- Paid vacation and sick leave
- Career development training and internal promotion opportunities
Job Type: Full-time
Work Location: In person
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
See All 16 Technical Support Technician Jobs in Dallas
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Find JobsTechnical Support Technician Job Market in Dallas
Who's Hiring
Top Industries Hiring
- Energy
- Automotive
- Manufacturing
- Technology & Software
- Electronics & Hardware
Technical Support Technician Jobs in Dallas: Frequently Asked Questions
How do I get a technical support technician job in Dallas?
Focus your search on Dallas's technology services corridor along the Richardson Telecom Corridor, the corporate campuses in Las Colinas, and the expanding healthcare and financial services hubs in Uptown and North Dallas. Managed service providers, hospital networks, and enterprise software companies are among the steadiest hirers. Candidates with hands-on helpdesk experience, a CompTIA A+ or Network+ certification, and familiarity with ticketing systems have a clear edge in this market.
Which companies hire technical support technicians in Dallas?
Companies currently hiring technical support technicians in Dallas include Seyfarth Shaw LLP, Atmos Energy Corporation, and IQVIA, per current listings on Migrate Mate as of July 2026. Dallas's mix of large corporate headquarters, regional managed service providers, and major healthcare systems means demand comes from a wide range of employer sizes and sectors.
Are there remote technical support technician jobs in Dallas?
Yes, though availability depends heavily on the role, since hands-on desktop and field support positions require on-site presence, while service desk and software support roles are more commonly remote. About 33% of technical support technician openings tied to Dallas are remote or hybrid as of July 2026. Software companies and enterprise IT departments in Dallas tend to post the highest share of remote-eligible positions.
How can I get a technical support technician job in Dallas with little or no experience?
The most realistic entry path in Dallas is through managed service providers and healthcare systems, both of which regularly hire for tier-one helpdesk roles that require a CompTIA A+ certification or equivalent coursework rather than years of experience. Dallas-area community colleges like Richland College offer affordable IT certifications that Dallas employers recognize. Applying to internal IT support roles at large Dallas-based corporations or retail technology chains is another practical way to build hands-on experience quickly.
Which industries hire the most technical support technicians in Dallas?
The sectors hiring the most technical support technicians in Dallas are Energy, Automotive, and Manufacturing, based on current listings on Migrate Mate as of July 2026. Dallas's concentration of corporate headquarters, regional healthcare networks, and financial services operations creates steady baseline demand for technical support across all of those industries.
See All 16 Technical Support Technician Jobs in Dallas
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