Technical Writer Jobs in Massachusetts

The primary role of this individual is to produce compliant high-quality documentation. This role encompasses the support and coordination of writing, editing, and/or processing compliant documents and procedures in Manufacturing. The core competencies that are essential to success are attention to detail and organization. Critical thinking, with a solid understanding of quality implications, is necessary in managing document writing efficiently and compliantly. Communication is needed to maintain visibility of the documents and progress of the product/project.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Manufacturing Technical Writer II

This role will be responsible for:
Write, edit, and/or process compliant Quality System documents and procedures including manufacturing work instructions, manufacturing forms, guidance procedures, and risk files.
Create and/or edit flow charts, diagrams, and other visual aids.
Collaborate with Manufacturing, Quality, Engineering, and Technical organizations to learn about specific products or processes to write and/or edit documents and/or procedures.
Support documentation needs for manufacturing related projects e.g., process scale ups.
Gather and apply feedback to improve documents and/or procedures.
Communicate status and meet project timelines and deadlines.
Provide training support for the document change process.

Required Education, Skills & Experience:
Strong verbal and written communication skills, organization
3-5 years of technical writing experience
A high level of attention to detail
Strong organizational skills
Ability to work independently to create track, and report on plans/projects to complete multiple documents and/or projects in a timely manner
Ability to present complex data in clear, concise text
Ability to meet deadlines and work independently
Proficient with Microsoft Office products, including Word, Excel, and PowerPoint

Preferred Experience:
A background in SAP is a plus.

Writes and edits technical documentation for products, processes and/or projects (user manuals, job aids, technical instructions/bulletins etc.).
Researches technical and engineering information, including drawings, design and test specifications, product prototypes, and interviews with subject matter experts.
Completes all phases of document development cycle, including project scope and requirements, documentation design, etc.

Impacts: Needs professional technological, economical or scientific know how, methods, tools and principles, and applies to differing and variable situations. Needs to solve assigned, non-routine tasks, to contribute to projects or assignments, or to support development of guidelines, methods, tools or business processes.

Key Responsibilities: "Experienced Professional"

These positions are expected to contribute to and deliver business processes or detailed technology solutions, in a self-managed and target oriented manner, and thus contributes to team results. Positions focusing on analyzing, developing, testing or implementing processes, technologies and systems in their specific field of expertise, from first principles. Targets are short to medium term (best to be characterized as milestones), and achievements are monitored. They may provide functional advice to and integrate services of operational staff or semi-professional colleagues.

Knowledge: Good knowledge in a technical field or business method including the basic theoretical background. Develops basic business understanding. Contributes to team effort, awareness of expected value add. May improve processes, business methods or technical components.





Notes:
8am - 4:30pm

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status