TN Visa Application Support Engineer Jobs
Application Support Engineer roles qualify for TN visa sponsorship under the USMCA treaty's Computer Systems Analyst category. Canadian citizens can apply at any U.S. port of entry with no cap. Mexican citizens go through consular processing. Employers file no lottery paperwork, making TN sponsorship faster to secure than H-1B.
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Get Access To All JobsAPEX FINTECH SOLUTIONS
DALLAS, TEXAS, UNITED STATES OF AMERICA
WHO WE ARE
Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.
At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.
When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.
Together, we’re shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. — grit, results, empathy, accountability, and teamwork — with Apex.
We’re proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we’ve created. Here are just a few of the many awards we’ve recently received:
Best Places to Work
2026, 2025, 2024, 2023 - Presented by BuiltIn
WealthTech of the Year
2025 - Presented by US FinTech Awards
The World’s Top 250 Fintech Companies
2024 - Presented by CNBC
ABOUT THIS ROLE
We are seeking a skilled and customer-oriented Application Support Engineer to join our fast-paced Fintech company specializing in cutting-edge trading technologies. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring the smooth operation of our trading platforms, and maintaining high levels of customer satisfaction.
Duties/Responsibilities
- Serve as a key escalation point for frontline support, handling complex technical issues related to our trading applications
- Monitor system performance and availability, proactively identifying and resolving potential issues before they impact clients
- Troubleshoot and diagnose software issues across our trading infrastructure
- Meet and exceed Service Level Agreements (SLAs) for incident response and resolution times
- Maintain high levels of customer satisfaction through clear communication and efficient problem-solving
- Collaborate with development teams to implement fixes and improvements based on customer feedback
- Create and maintain technical documentation, including troubleshooting guides and knowledge base articles
- Participate in on-call rotations to provide 24/7 support for critical trading systems
Education and/or Experience
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience) required
3+ years of experience in application support, preferably in a financial services or trading environment
2+ years of prior experience in customer-facing roles is required.
Strong foundational knowledge and exposure to networking, operating systems (Linux and Windows), and databases (MSSQL and/or NoSQL).
Previous development experience preferred
Required Skills/Abilities
- Strong understanding of REST APIs, cloud technologies (AWS/Azure/GCP), and microservices architecture
- Proficiency in SQL and NoSQL databases (e.g., MSSQL, MongoDB, Postgres)
- Solid networking knowledge, including TCP/IP, DNS, and network security concepts
- Experience with Linux and Windows operating systems
- Strong scripting abilities (Python, Powershell)
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues
- Strong customer service orientation and ability to communicate technical concepts to non-technical audiences
- Familiarity with trading systems, financial markets, and regulatory requirements is a plus
Work Environment
This job operates in a hybrid, office environment 3 days per week.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our Rewards
We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.
EEO Statement
Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
Disability Statement
Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
APEX FINTECH SOLUTIONS
DALLAS, TEXAS, UNITED STATES OF AMERICA
WHO WE ARE
Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.
At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.
When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.
Together, we’re shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. — grit, results, empathy, accountability, and teamwork — with Apex.
We’re proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we’ve created. Here are just a few of the many awards we’ve recently received:
Best Places to Work
2026, 2025, 2024, 2023 - Presented by BuiltIn
WealthTech of the Year
2025 - Presented by US FinTech Awards
The World’s Top 250 Fintech Companies
2024 - Presented by CNBC
ABOUT THIS ROLE
We are seeking a skilled and customer-oriented Application Support Engineer to join our fast-paced Fintech company specializing in cutting-edge trading technologies. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring the smooth operation of our trading platforms, and maintaining high levels of customer satisfaction.
Duties/Responsibilities
- Serve as a key escalation point for frontline support, handling complex technical issues related to our trading applications
- Monitor system performance and availability, proactively identifying and resolving potential issues before they impact clients
- Troubleshoot and diagnose software issues across our trading infrastructure
- Meet and exceed Service Level Agreements (SLAs) for incident response and resolution times
- Maintain high levels of customer satisfaction through clear communication and efficient problem-solving
- Collaborate with development teams to implement fixes and improvements based on customer feedback
- Create and maintain technical documentation, including troubleshooting guides and knowledge base articles
- Participate in on-call rotations to provide 24/7 support for critical trading systems
Education and/or Experience
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience) required
3+ years of experience in application support, preferably in a financial services or trading environment
2+ years of prior experience in customer-facing roles is required.
Strong foundational knowledge and exposure to networking, operating systems (Linux and Windows), and databases (MSSQL and/or NoSQL).
Previous development experience preferred
Required Skills/Abilities
- Strong understanding of REST APIs, cloud technologies (AWS/Azure/GCP), and microservices architecture
- Proficiency in SQL and NoSQL databases (e.g., MSSQL, MongoDB, Postgres)
- Solid networking knowledge, including TCP/IP, DNS, and network security concepts
- Experience with Linux and Windows operating systems
- Strong scripting abilities (Python, Powershell)
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues
- Strong customer service orientation and ability to communicate technical concepts to non-technical audiences
- Familiarity with trading systems, financial markets, and regulatory requirements is a plus
Work Environment
This job operates in a hybrid, office environment 3 days per week.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our Rewards
We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.
EEO Statement
Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
Disability Statement
Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as an Application Support Engineer
Frame your credentials around CSA classification
TN eligibility for this role sits under the Computer Systems Analyst category. Your resume and any credential evaluation should explicitly connect your engineering background to systems analysis, not just general software support, before you start applying.
Target employers already familiar with TN filing
Ask recruiters whether their legal team has experience with visa sponsorship. Employers experienced with work visa processes generally move faster and make fewer documentation errors, which directly cuts your time to a start date.
Use Migrate Mate to find verified sponsoring employers
Search Migrate Mate to identify Application Support Engineer openings at employers with recent visa filings. Filtering by employers experienced with work visa sponsorship upfront saves you from progressing through interviews at companies unlikely to sponsor.
Prepare a support letter that specifies daily duties
Your employer's TN support letter must describe your actual job functions in analytical terms. Generic titles get challenged at the border. Spell out duties like requirements gathering, system integration oversight, and incident escalation management explicitly.
Understand the difference between Canadian and Mexican processing
As a Canadian citizen, you can present your TN application at a U.S. land border or preclearance airport and receive same-day approval. Mexican citizens must schedule a consular interview, which adds weeks to the timeline. Plan your start date accordingly.
Negotiate your offer letter before the TN filing begins
The job title on your offer letter must match what appears in the TN petition. Changing titles after filing restarts the process. Confirm the exact title, duration, and employment type are finalized before your employer submits any documentation to USCIS or CBP.
Application Support Engineer jobs are hiring across the US. Find yours.
Find Application Support Engineer JobsApplication Support Engineer TN Visa: Frequently Asked Questions
Does an Application Support Engineer role qualify for TN visa status?
Yes, provided the role is framed under the Computer Systems Analyst TN category. The position must require a bachelor's degree in a relevant technical field and involve duties like systems analysis, integration support, or requirements management. Roles focused purely on help desk or break-fix work without an analytical component are harder to qualify.
How does the TN visa compare to H-1B for Application Support Engineers?
TN is faster and more predictable for this role. There's no lottery, no annual cap for Canadians, and approval can happen at the border on the same day for Canadian citizens. H-1B requires employer registration, a lottery selection, and months of processing. TN petitions can also be prepared and filed in days once a job offer is finalized.
Where can I find Application Support Engineer jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for this search. You can filter openings by visa type and see which employers have a history of sponsoring TN workers. That means you spend your time on applications where sponsorship is actually on the table, not discovering late in the process that a company won't sponsor.
Can my employer extend my TN status if my project runs longer than expected?
Yes. TN status is granted in increments of up to three years and can be extended indefinitely as long as you maintain a qualifying job offer and your employer files a new petition before your current period expires. There's no limit on how many times you can extend, which makes TN viable for long-term U.S. employment in this role.
What documentation does my employer need to sponsor my TN visa for this role?
Your employer needs to provide a formal support letter on company letterhead describing your job title, duties, qualifications, expected duration, and compensation terms. You'll also need proof of your credentials, typically a degree in computer science, information systems, or a related field. Canadian citizens present these directly at the port of entry. Mexican citizens submit them as part of a DS-160 consular application.
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