TN Visa Customer Success Analyst Jobs
Customer Success Analyst roles qualify for TN visa sponsorship under the USMCA's Management Consultant or Computer Systems Analyst categories, depending on how your employer defines the position. Canadian citizens can apply at the border with no cap concerns. Mexican citizens need a consular appointment. A bachelor's degree in a related field is required.
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Get Access To All JobsAbout Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
* Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Position Summary
As an individual contributor on the Product team, you will pay a critical role in contributing to the success of Capital Rx. The Capital Rx Product team seeks individuals who are passionate about improving the landscape of pharmacy prior authorizations, while providing superior service. The expectations for growth in this role are to push beyond the core data and reporting and to serve as an expert across all domains of Judi, our Enterprise Health Platform.
Position Responsibilities
- Provide subject matter expertise support on Judi’s function and reporting capabilities related to prior authorization
- Take accountability for accurate translation of reporting requirements for Capital Rx’s customers
- Support analytics and reporting needs for the prior authorization team and related groups
- Own swift resolution and clear communication of critical reporting issues
- Present analysis results clearly
- Assist in testing of new Judi functionality to ensure enhancements are functioning as expected and accurately processing claims transactions
- Build key cross-functional relationships with other internal teams
- Provide virtual and in person product demonstrations
Note: Role may periodically require meeting participation, service support or other requirements outside of standard business hours
Minimum Qualifications
- Bachelor’s degree, with record of strong academic performance in Computer Science, Actuarial Science, Statistics, or Economics or equivalent work experience strongly preferred
- 2+ years of proven experience in data analytics and reporting required
- 2+ years of experience in Structured Query Language (SQL) required
- 2+ years of experience with ETL or ELT preferred
- 2+ years of PBM, pharmacy, health plan, or related experience preferred
- 1+ years working with JSON or other data-exchange format tools preferred
- 1+ year of Python, R, or similar programming experience preferred
- Experience presenting analysis to clients and/or management preferred
- Proficient in Microsoft Excel
- Extremely organized, detail-oriented, and able to easily pivot priorities
- Ability to work effectively with virtual teams
- Ability to travel 5-10%
Salary Range
$80,800—$101,000 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
* Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Position Summary
As an individual contributor on the Product team, you will pay a critical role in contributing to the success of Capital Rx. The Capital Rx Product team seeks individuals who are passionate about improving the landscape of pharmacy prior authorizations, while providing superior service. The expectations for growth in this role are to push beyond the core data and reporting and to serve as an expert across all domains of Judi, our Enterprise Health Platform.
Position Responsibilities
- Provide subject matter expertise support on Judi’s function and reporting capabilities related to prior authorization
- Take accountability for accurate translation of reporting requirements for Capital Rx’s customers
- Support analytics and reporting needs for the prior authorization team and related groups
- Own swift resolution and clear communication of critical reporting issues
- Present analysis results clearly
- Assist in testing of new Judi functionality to ensure enhancements are functioning as expected and accurately processing claims transactions
- Build key cross-functional relationships with other internal teams
- Provide virtual and in person product demonstrations
Note: Role may periodically require meeting participation, service support or other requirements outside of standard business hours
Minimum Qualifications
- Bachelor’s degree, with record of strong academic performance in Computer Science, Actuarial Science, Statistics, or Economics or equivalent work experience strongly preferred
- 2+ years of proven experience in data analytics and reporting required
- 2+ years of experience in Structured Query Language (SQL) required
- 2+ years of experience with ETL or ELT preferred
- 2+ years of PBM, pharmacy, health plan, or related experience preferred
- 1+ years working with JSON or other data-exchange format tools preferred
- 1+ year of Python, R, or similar programming experience preferred
- Experience presenting analysis to clients and/or management preferred
- Proficient in Microsoft Excel
- Extremely organized, detail-oriented, and able to easily pivot priorities
- Ability to work effectively with virtual teams
- Ability to travel 5-10%
Salary Range
$80,800—$101,000 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
See all 721+ Customer Success Analyst jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Analyst roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Customer Success Analyst
Confirm which TN category your role fits
Customer Success Analyst roles get classified under Management Consultant or Computer Systems Analyst depending on job duties. Review the offer letter before filing. A mismatch between your duties and your declared TN category is a common denial trigger.
Target employers already comfortable sponsoring TN workers
SaaS and enterprise software companies hire Customer Success Analysts frequently and often have in-house TN filing experience. Prioritize roles at companies with dedicated immigration or HR compliance teams rather than those sponsoring a TN for the first time.
Ask your employer to draft a precise support letter
The employer's TN support letter must specify your job title, qualifying TN category, duties, degree requirement, and employment period. Vague language about responsibilities is one of the leading causes of delays at the port of entry for Canadian applicants.
Use Migrate Mate to find Customer Success Analyst roles
Search Migrate Mate to identify Customer Success Analyst openings at employers with recent visa filings, indicating experience with work visa sponsorship. Filtering by employers experienced with visa sponsorship upfront saves time and keeps your applications focused on realistic opportunities.
Prepare for Mexican applicants' consular appointment requirements
Mexican citizens must schedule a U.S. consular visa interview rather than applying at the border. Book your appointment as early as possible since wait times at U.S. consulates in Mexico can extend several weeks beyond your target start date.
Customer Success Analyst jobs are hiring across the US. Find yours.
Find Customer Success Analyst JobsCustomer Success Analyst TN Visa: Frequently Asked Questions
Does a Customer Success Analyst role qualify for a TN visa?
Yes, but the classification depends on how your employer defines the role. Most Customer Success Analyst positions qualify under either the Management Consultant or Computer Systems Analyst TN category. Your job duties must clearly align with one of those categories, and your employer's support letter needs to reflect that alignment accurately.
How does the TN visa compare to the H-1B for Customer Success Analyst roles?
The TN visa has no annual lottery and no cap for Canadian citizens, meaning you can apply and start work within days of receiving an offer. The H-1B requires lottery selection and typically takes six months or more before you can begin. For Canadian and Mexican professionals in Customer Success Analyst roles, TN is generally the faster and more predictable path.
Where can I find Customer Success Analyst jobs that offer TN visa sponsorship?
Migrate Mate is built specifically to surface roles where employers have confirmed TN visa sponsorship. Searching there filters out positions where you would need to negotiate sponsorship from scratch, so you can focus your applications on employers already prepared to support your TN filing.
What documents does a Canadian applicant need to apply for TN status as a Customer Success Analyst?
You'll need a valid Canadian passport, the employer's TN support letter specifying your job title, category, and duties, and proof of your qualifying degree such as a diploma or transcript. If your degree is from a Canadian institution, a credential evaluation confirming U.S. bachelor's equivalency is strongly recommended to avoid delays at the port of entry.
Can I switch employers while on a TN visa as a Customer Success Analyst?
Yes, but your TN status is tied to your current employer. Before starting with a new company, your new employer must file a new TN petition or you must re-apply at the border if you are Canadian. Working for the new employer before that approval is in place puts you out of status, so timing matters.
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