TN Visa Director Of Product Design Jobs
Director of Product Design roles qualify for TN visa sponsorship under the USMCA's Computer Systems Analyst and Engineer categories when the position requires a relevant bachelor's degree and specialized design expertise. Canadian citizens can apply at the border or a U.S. consulate, while Mexican nationals follow the consular appointment process.
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Get Access To All JobsINTRODUCTION
OneMain is building and scaling industry-leading digital experiences to support responsible access to credit. We are seeking a Director of Product Design to lead the end-to-end BrightWay credit card experience, shaping how customers discover, apply for, activate, manage, and grow with our card across web and mobile platforms.
This role will report to the Head of Product Design and is a highly visible leadership role responsible for defining and executing the design strategy for BrightWay Cards across the full cardholder lifecycle — from acquisition and onboarding through activation, servicing, engagement, and long-term loyalty.
You will lead and develop a team of product designers while partnering closely with Product, Engineering, Marketing, Risk, Compliance, Analytics, and Customer Operations to deliver experiences that balance customer advocacy with responsible growth and portfolio performance.
Your work will directly impact application conversion, activation rates, digital engagement, self-service adoption, and long-term customer financial health.
ABOUT ONEMAIN FINANCIAL
At OneMain Financial, our mission is to improve the financial well-being of hardworking Americans. As a leader in responsible credit access for non-prime customers, we are committed to being a trusted partner that empowers individuals to achieve a brighter financial future.
ABOUT THE ROLE
BrightWay is a critical growth product for OneMain. The Director of Product Design will lead the end-to-end cardholder experience, driving measurable impact across acquisition, activation, engagement, and long-term customer value.
This leader will define and execute the experience strategy in close partnership with Product, Engineering, Risk, and Marketing — balancing customer advocacy with responsible growth. They will continue to elevate a high-performing design team, uphold excellence in craft and systems thinking, and deliver scalable, cohesive experiences that serve millions of customers.
This leader will also champion the thoughtful use of emerging technologies — including AI-driven tools and modern prototyping workflows — to accelerate innovation, improve team effectiveness, and enhance customer experience.
WHAT YOU’LL DO:
Lead the BrightWay Cardholder Experience Strategy
- Continue to elevate and execute a cohesive experience vision across the full credit card lifecycle:
- Prequalification and acquisition
- Application and underwriting handoffs
- Approval and onboarding
- Activation and first spend
- Account management (payments, statements, transactions, disputes)
- Credit line increases and engagement
- Long-term retention and loyalty
- Ensure seamless, intuitive experiences across web, mobile, and future channels.
- Drive clarity and consistency across customer touchpoints while accounting for regulatory and risk requirements.
Drive Business Impact Through Design
- Partner with Product, Marketing, Risk, and Analytics leaders to design experiences that:
- Improve application conversion
- Increase activation and early usage
- Reduce servicing friction
- Increase digital self-service adoption
- Support responsible credit behaviors and portfolio health
- Embed data-driven decision-making into the design process.
- Establish measurable experience KPIs aligned to business outcomes.
Build and Lead a High-Performing Design Team
- Lead, mentor, and grow a team of product designers.
- Set clear expectations for craft, systems thinking, and customer obsession.
- Establish strong operating rhythms, feedback culture, and performance standards.
- Elevate design quality through coaching, critique, and hands-on leadership when needed.
Champion Systems & Scalable Design
- Partner closely with the broader design organization to evolve and leverage the design system for BrightWay and future financial products.
- Ensure scalable patterns for regulated financial experiences.
- Promote consistency, accessibility, and inclusive design across all cardholder journeys.
Navigate Regulated Financial Environments
- Collaborate closely with Compliance, Legal, and Risk partners to design transparent, compliant, and customer-centered experiences.
- Balance regulatory clarity with simplicity and usability.
- Advocate for the customer while ensuring responsible lending and credit practices.
WHAT YOU BRING:
Strategic Product & Domain Expertise
- Deep experience designing complex, multi-step digital products — preferably credit cards, payments, fintech, or other regulated financial services.
- Strong understanding of revolving credit products, acquisition funnels, servicing flows, and customer lifecycle management.
- Proven ability to connect experience strategy to measurable business outcomes.
- Experience partnering closely with Risk, Compliance, and Marketing in regulated environments.
Leadership & Organizational Impact
- 10+ years of experience in Product Design or related disciplines.
- 6+ years leading and developing high-performing design teams, including managing managers and senior ICs.
- Demonstrated success building team structure, operating models, and talent development plans.
- Strong executive presence and ability to influence cross-functional leadership.
Craft Excellence & Systems Thinking
- Exceptional product design fundamentals across interaction, visual, and systems design.
- Strong portfolio demonstrating end-to-end ownership of complex digital experiences.
- Experience building scalable design systems and pattern libraries.
- Fluency with industry-standard tools (Figma, Miro, usertesting.com, Dovetail, etc.).
Data-Driven & Outcome-Oriented
- Comfortable using qualitative and quantitative data to inform design decisions.
- Experience defining and tracking KPIs tied to activation, engagement, retention, or operational efficiency.
- Ability to translate design work into compelling business narratives.
Required Qualifications and Skills
- Bachelor’s degree in Product Design, Interaction Design, Fine Arts, or related field (or equivalent experience).
- 10+ years of experience working collaboratively with Product, Engineering, Research, and Content teams.
- A strong portfolio demonstrating your ability to define strategy, shape complex initiatives, and deliver measurable business impact.
- Demonstrated success shipping digital products across web and mobile platforms.
- Strong understanding of software development processes and agile methodologies.
- Exceptional communication skills and ability to influence at all levels of the organization.
PREFERRED QUALIFICATIONS
- Experience in credit cards, payments, fintech, or consumer financial services.
- Experience designing acquisition and account management journeys in regulated environments.
- Experience leading or contributing to large-scale overhauls or migrations of digital experiences, including platform modernizations or end-to-end journey redesigns.
- Experience aligning design strategy to portfolio performance metrics.
- Experience working within OKR-driven organizations and applying Product Operating Model (POM) principles to drive cross-functional alignment and measurable outcomes.
- Background in responsible credit or non-prime financial products.
- Experience with resource planning and scaling design teams during periods of growth or transformation.
- Demonstrated experience leveraging emerging technologies, including generative AI and modern prototyping tools, to accelerate product discovery, design iteration, and customer impact.
LOCATION: [HYBRID]: Charlotte, NC // 3 days/week: Tuesday - Thursday
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
INTRODUCTION
OneMain is building and scaling industry-leading digital experiences to support responsible access to credit. We are seeking a Director of Product Design to lead the end-to-end BrightWay credit card experience, shaping how customers discover, apply for, activate, manage, and grow with our card across web and mobile platforms.
This role will report to the Head of Product Design and is a highly visible leadership role responsible for defining and executing the design strategy for BrightWay Cards across the full cardholder lifecycle — from acquisition and onboarding through activation, servicing, engagement, and long-term loyalty.
You will lead and develop a team of product designers while partnering closely with Product, Engineering, Marketing, Risk, Compliance, Analytics, and Customer Operations to deliver experiences that balance customer advocacy with responsible growth and portfolio performance.
Your work will directly impact application conversion, activation rates, digital engagement, self-service adoption, and long-term customer financial health.
ABOUT ONEMAIN FINANCIAL
At OneMain Financial, our mission is to improve the financial well-being of hardworking Americans. As a leader in responsible credit access for non-prime customers, we are committed to being a trusted partner that empowers individuals to achieve a brighter financial future.
ABOUT THE ROLE
BrightWay is a critical growth product for OneMain. The Director of Product Design will lead the end-to-end cardholder experience, driving measurable impact across acquisition, activation, engagement, and long-term customer value.
This leader will define and execute the experience strategy in close partnership with Product, Engineering, Risk, and Marketing — balancing customer advocacy with responsible growth. They will continue to elevate a high-performing design team, uphold excellence in craft and systems thinking, and deliver scalable, cohesive experiences that serve millions of customers.
This leader will also champion the thoughtful use of emerging technologies — including AI-driven tools and modern prototyping workflows — to accelerate innovation, improve team effectiveness, and enhance customer experience.
WHAT YOU’LL DO:
Lead the BrightWay Cardholder Experience Strategy
- Continue to elevate and execute a cohesive experience vision across the full credit card lifecycle:
- Prequalification and acquisition
- Application and underwriting handoffs
- Approval and onboarding
- Activation and first spend
- Account management (payments, statements, transactions, disputes)
- Credit line increases and engagement
- Long-term retention and loyalty
- Ensure seamless, intuitive experiences across web, mobile, and future channels.
- Drive clarity and consistency across customer touchpoints while accounting for regulatory and risk requirements.
Drive Business Impact Through Design
- Partner with Product, Marketing, Risk, and Analytics leaders to design experiences that:
- Improve application conversion
- Increase activation and early usage
- Reduce servicing friction
- Increase digital self-service adoption
- Support responsible credit behaviors and portfolio health
- Embed data-driven decision-making into the design process.
- Establish measurable experience KPIs aligned to business outcomes.
Build and Lead a High-Performing Design Team
- Lead, mentor, and grow a team of product designers.
- Set clear expectations for craft, systems thinking, and customer obsession.
- Establish strong operating rhythms, feedback culture, and performance standards.
- Elevate design quality through coaching, critique, and hands-on leadership when needed.
Champion Systems & Scalable Design
- Partner closely with the broader design organization to evolve and leverage the design system for BrightWay and future financial products.
- Ensure scalable patterns for regulated financial experiences.
- Promote consistency, accessibility, and inclusive design across all cardholder journeys.
Navigate Regulated Financial Environments
- Collaborate closely with Compliance, Legal, and Risk partners to design transparent, compliant, and customer-centered experiences.
- Balance regulatory clarity with simplicity and usability.
- Advocate for the customer while ensuring responsible lending and credit practices.
WHAT YOU BRING:
Strategic Product & Domain Expertise
- Deep experience designing complex, multi-step digital products — preferably credit cards, payments, fintech, or other regulated financial services.
- Strong understanding of revolving credit products, acquisition funnels, servicing flows, and customer lifecycle management.
- Proven ability to connect experience strategy to measurable business outcomes.
- Experience partnering closely with Risk, Compliance, and Marketing in regulated environments.
Leadership & Organizational Impact
- 10+ years of experience in Product Design or related disciplines.
- 6+ years leading and developing high-performing design teams, including managing managers and senior ICs.
- Demonstrated success building team structure, operating models, and talent development plans.
- Strong executive presence and ability to influence cross-functional leadership.
Craft Excellence & Systems Thinking
- Exceptional product design fundamentals across interaction, visual, and systems design.
- Strong portfolio demonstrating end-to-end ownership of complex digital experiences.
- Experience building scalable design systems and pattern libraries.
- Fluency with industry-standard tools (Figma, Miro, usertesting.com, Dovetail, etc.).
Data-Driven & Outcome-Oriented
- Comfortable using qualitative and quantitative data to inform design decisions.
- Experience defining and tracking KPIs tied to activation, engagement, retention, or operational efficiency.
- Ability to translate design work into compelling business narratives.
Required Qualifications and Skills
- Bachelor’s degree in Product Design, Interaction Design, Fine Arts, or related field (or equivalent experience).
- 10+ years of experience working collaboratively with Product, Engineering, Research, and Content teams.
- A strong portfolio demonstrating your ability to define strategy, shape complex initiatives, and deliver measurable business impact.
- Demonstrated success shipping digital products across web and mobile platforms.
- Strong understanding of software development processes and agile methodologies.
- Exceptional communication skills and ability to influence at all levels of the organization.
PREFERRED QUALIFICATIONS
- Experience in credit cards, payments, fintech, or consumer financial services.
- Experience designing acquisition and account management journeys in regulated environments.
- Experience leading or contributing to large-scale overhauls or migrations of digital experiences, including platform modernizations or end-to-end journey redesigns.
- Experience aligning design strategy to portfolio performance metrics.
- Experience working within OKR-driven organizations and applying Product Operating Model (POM) principles to drive cross-functional alignment and measurable outcomes.
- Background in responsible credit or non-prime financial products.
- Experience with resource planning and scaling design teams during periods of growth or transformation.
- Demonstrated experience leveraging emerging technologies, including generative AI and modern prototyping tools, to accelerate product discovery, design iteration, and customer impact.
LOCATION: [HYBRID]: Charlotte, NC // 3 days/week: Tuesday - Thursday
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
See all 5+ Director Of Product Design jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Director Of Product Design roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Director Of Product Design
Align your portfolio to TN eligibility criteria
TN approval hinges on demonstrating that your Director of Product Design role requires a theoretical and practical application of a recognized field. Frame your portfolio around systems thinking, UX research methodology, and design engineering to reinforce specialty occupation standing.
Target employers with active design leadership teams
Companies already running multi-disciplinary product design organizations are likelier to understand TN sponsorship requirements and move quickly through the offer process. Look for organizations with dedicated design operations functions rather than early-stage teams hiring their first designer.
Request an offer letter that specifies your degree requirement
CBP officers assess TN eligibility at the point of entry, so your offer letter must explicitly state that a bachelor's degree in a qualifying field is required for the role. Vague language about design experience without a degree requirement creates unnecessary risk at the border.
Use Migrate Mate to surface sponsorship-ready employers
Searching broadly for product design director roles wastes time on employers unfamiliar with TN visa requirements. Migrate Mate filters opportunities by sponsorship history so you reach hiring managers already prepared to support your TN application.
Prepare credential equivalency documentation before applying
Mexican nationals with degrees from Mexican institutions and Canadians with three-year diplomas should obtain a credential evaluation confirming U.S. equivalency before interviews begin. Having this documentation ready prevents delays once an employer extends an offer.
Negotiate TN filing responsibilities before signing
Unlike H-1B, TN does not require USCIS petition approval, but your employer still prepares the support letter and documents. Confirm during the offer stage who drafts that letter and whether legal counsel will be involved, so your start date isn't delayed by internal confusion.
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Find Director Of Product Design JobsDirector Of Product Design TN Visa: Frequently Asked Questions
Does a Director of Product Design role qualify for TN visa status?
Yes, when the position requires a bachelor's degree in a field such as industrial design, computer science, engineering, or a related discipline. The role must involve specialized theoretical and practical application rather than general management. If the job description emphasizes strategic design leadership grounded in a recognized degree field, it typically qualifies under the Computer Systems Analyst or Engineer category.
How does the TN visa compare to H-1B for product design directors?
The TN visa has no annual lottery and no cap for Canadian citizens, meaning you can pursue roles and receive approval year-round without waiting for an October 1 start date. H-1B requires a lottery entry, a USCIS petition, and months of processing. For Canadian professionals, TN is substantially faster. Mexican nationals face a 5,500-person annual cap, so timing matters more if you hold Mexican citizenship.
Where can I find Director of Product Design jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for this search. It filters design leadership roles by employers with sponsorship history, saving you from applying to companies unfamiliar with TN requirements. Most general job boards don't distinguish between employers willing to support TN filings and those that won't, which leads to wasted applications and delayed timelines.
What documents does my employer need to provide for my TN application?
Your employer must provide a signed support letter on company letterhead that details your job title, duties, required qualifications, the professional category under USMCA, your anticipated length of employment, and your compensation arrangement. Canadian citizens present this letter at the port of entry along with their credentials. Mexican nationals submit it as part of the consular visa application package.
Can I start working immediately after TN approval if I'm Canadian?
Yes. Canadian citizens who apply for TN status at a U.S. port of entry or pre-clearance location receive a decision the same day. If approved, your I-94 is issued and your employment authorization begins immediately. You don't need a visa stamp in your passport, making this one of the most direct paths to authorized work available to Canadian professionals in design leadership roles.
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