TN Visa Director of Student Services Jobs
Director of Student Services roles qualify for TN visa sponsorship under the USMCA's College/University Administrator category, making them accessible to Canadian and Mexican professionals without a lottery or multi-year wait. Your employer prepares a support letter for your TN application, and Canadian citizens can present it directly at the U.S. port of entry for immediate approval.
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Get Access To All JobsPURPOSE AND SCOPE:
The student intern supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. The student intern functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed social worker in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP).
DUTIES / ACTIVITIES:
An integral part of Social Work education that promotes students' identification with the purposes, values and ethics of the profession; fosters the integration of empirical and practice-based knowledge; and promotes the development of professional competence (CSWE Educational Policy and Accreditation Standards). A minimum number of required field education hours are established by the CSWE.
The social worker student/intern may under direct guidance of a Licensed Social Worker:
CUSTOMER SERVICES:
- Responsible for driving the FMS culture through values and customer services standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve, and follow up regarding customer services issues with all customers in a timely manner.
PRINCIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE:
Patient Assessment/Care Planning Counseling:
- As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
- Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
- Utilizes FMS Ultra Care patient education programs, established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals.
- Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need, treatment adherence, vocational/educational rehabilitation and/or quality of life.
- Provides supportive and goal directed counseling to patients who are seeking transplant.
- Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.
- Will provide general information about Do Not Resuscitate Orders and Advanced Directives.
- Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.
- Provides usual care and/or Social Work Intensive to address non-adherence and quality of life concerns for all patients.
- Knowledgeable of and adheres to FMCNA Social Work Policy, including documentation.
Patient Education:
- Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style and needs.
- With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team, if delegated by Clinical Manager.
- Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
- Reviewed patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them.
- Collaborates with the team on appropriate QAI activities.
Insurance and Financial Assistance:
- Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
- Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services, how to resolve billing concerns, and understand financial responsibilities.
Staff Related:
- Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
- Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed.
- Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
Education:
High School diploma or G.E.D.
EXPERIENCE AND REQUIRED SKILLS:
Preferred outstanding customer service to all external and internal customers. Possess the desire to deliver superior care to our patients and embrace Fresenius' mission and values.
RELATIONSHIPS:
The Intern cannot work under the supervision of a family member. The Intern cannot care for a patient who is a family member. If an Intern's family member is a patient at the facility in which they work, the Intern will be scheduled to work on days the patient is not in the facility or will be assigned to another patient.
SUPERVISION:
The Clinical Manager assigns and closely monitors all SW Intern assignments with direct supervision from a SWFI based on the agreed education plan.
OTHER:
Performs additional duties as assigned.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
PURPOSE AND SCOPE:
The student intern supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. The student intern functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed social worker in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP).
DUTIES / ACTIVITIES:
An integral part of Social Work education that promotes students' identification with the purposes, values and ethics of the profession; fosters the integration of empirical and practice-based knowledge; and promotes the development of professional competence (CSWE Educational Policy and Accreditation Standards). A minimum number of required field education hours are established by the CSWE.
The social worker student/intern may under direct guidance of a Licensed Social Worker:
CUSTOMER SERVICES:
- Responsible for driving the FMS culture through values and customer services standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve, and follow up regarding customer services issues with all customers in a timely manner.
PRINCIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE:
Patient Assessment/Care Planning Counseling:
- As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
- Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
- Utilizes FMS Ultra Care patient education programs, established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals.
- Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need, treatment adherence, vocational/educational rehabilitation and/or quality of life.
- Provides supportive and goal directed counseling to patients who are seeking transplant.
- Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.
- Will provide general information about Do Not Resuscitate Orders and Advanced Directives.
- Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.
- Provides usual care and/or Social Work Intensive to address non-adherence and quality of life concerns for all patients.
- Knowledgeable of and adheres to FMCNA Social Work Policy, including documentation.
Patient Education:
- Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style and needs.
- With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team, if delegated by Clinical Manager.
- Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
- Reviewed patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them.
- Collaborates with the team on appropriate QAI activities.
Insurance and Financial Assistance:
- Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
- Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services, how to resolve billing concerns, and understand financial responsibilities.
Staff Related:
- Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
- Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed.
- Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
Education:
High School diploma or G.E.D.
EXPERIENCE AND REQUIRED SKILLS:
Preferred outstanding customer service to all external and internal customers. Possess the desire to deliver superior care to our patients and embrace Fresenius' mission and values.
RELATIONSHIPS:
The Intern cannot work under the supervision of a family member. The Intern cannot care for a patient who is a family member. If an Intern's family member is a patient at the facility in which they work, the Intern will be scheduled to work on days the patient is not in the facility or will be assigned to another patient.
SUPERVISION:
The Clinical Manager assigns and closely monitors all SW Intern assignments with direct supervision from a SWFI based on the agreed education plan.
OTHER:
Performs additional duties as assigned.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
See all 54+ TN Visa Director of Student Services Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Director of Student Services Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship in Director of Student Services
Align your credentials to the right USMCA category
Director of Student Services falls under the College/University Administrator category. Your degree must be in education, counseling, or a directly related field. A degree in an unrelated subject, even with years of experience, can trigger a denial at the border.
Target institutions with dedicated HR compliance teams
Community colleges, four-year universities, and large school districts regularly sponsor work visas and understand the TN visa sponsorship process. Smaller private schools or nonprofits may lack experience with visa petitions, which can slow your offer timeline considerably.
Request the support letter before your start date negotiation
Your employer will prepare a support letter outlining your role, qualifications, and compensation. Have your employer ready to provide this documentation quickly—you'll present it at the U.S. border or port of entry when you arrive. Plan for a smooth processing experience by ensuring all paperwork is organized and your offer details are finalized before your travel date.
Prepare a detailed support letter covering your role's administrative scope
The support letter from your employer must describe your supervisory authority, policy responsibilities, and how the role requires a bachelor's degree or higher. Vague letters that read like a job posting are a common reason for officer pushback at the port of entry.
Use Migrate Mate to find schools actively sponsoring TN visas
Search Director of Student Services roles filtered by TN visa sponsorship on Migrate Mate. It surfaces employers with active sponsorship history so you spend your time on applications where the institution already understands the process.
Understand the Mexican TN allocation before you apply
Mexican citizens are subject to an annual TN cap, unlike Canadians who receive border approval. If you're Mexican, apply early in the fiscal year and confirm with your employer that they're prepared to file your petition with USCIS well ahead of your start date.
Director of Student Services TN Visa: Frequently Asked Questions
Does a Director of Student Services role actually qualify for TN visa status?
Yes, provided the position fits the College/University Administrator category under USMCA. The role must involve administrative or managerial oversight of student services at a postsecondary institution and require a relevant bachelor's degree or higher. K-12 district roles can also qualify if the duties and credential requirements align, but the classification is scrutinized more closely at the port of entry.
How does TN compare to H-1B for this role?
TN is far more practical for Director of Student Services positions. There's no annual lottery, no cap for Canadians, and no multi-year wait. You can enter on TN status in a single day at the border if you're Canadian. H-1B visa requires an April lottery, a months-long adjudication process, and employer commitment before you even know if you're selected. For roles that clearly fit the USMCA administrator category, TN is the faster, more reliable path.
Where can I find Director of Student Services jobs that sponsor TN visas?
Migrate Mate is the recommended starting point. It filters Director of Student Services roles by identifying employers with recent visa filings, so you're not sorting through postings from institutions without experience in visa sponsorship. This matters because employers unfamiliar with work visa processes may not understand TN requirements—such as preparing a support letter and having documentation ready for your port of entry presentation—and could create unexpected delays once the sponsorship process begins.
Can a Canadian professional get TN approval at the border for this role?
Yes. Canadian citizens apply for TN status directly at a U.S. port of entry or preclearance airport by presenting the employer's support letter, proof of Canadian citizenship, and academic credentials. There's no advance petition required. The CBP officer adjudicates on the spot, and most approvals are granted the same day if documentation is complete and the role clearly fits the College/University Administrator category.
What degree does my employer need to verify for this role?
Your employer's support letter and your credential documents must establish that the position requires, and that you hold, a bachelor's degree or higher in a field directly related to student services, higher education administration, counseling, or a comparable discipline. Degrees in unrelated fields, even combined with extensive work experience, don't substitute for the credential match that TN requires. If your degree is from outside the U.S. or Canada, get it evaluated before your offer stage.