TN Visa Operations Coordinator Jobs
Operations Coordinator roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when your duties involve analyzing and improving operational systems. Canadian citizens can apply at the border or port of entry without pre-approval. Mexican citizens need a visa stamp from a U.S. consulate before starting work.
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About Ericsson Enterprise Wireless Solutions
Ericsson has a vision to lead in the emerging Enterprise 5G networking and security markets and establish 5G as a communication platform via global network APIs. Business Area Enterprise Wireless Solutions (BEWS) plays a fundamental role in achieving this goal by building a differentiated enterprise networking and security product portfolio and by scaling a global multi-channel go-to-market. Leveraging Ericsson’s leadership in cellular, BEWS aims to become the trusted partner for enterprise wireless network infrastructure, with cellular as the entry point and zero trust security as a norm.
Grow with us
The Business Controller – Global Operations Organization is the senior finance partner to Global Operations leadership, providing financial leadership across a highly complex operational environment that includes the global customer support unit and service delivery. This role requires an operational mindset, strong business judgment, and the ability to translate complex cost structures, productivity drivers, workforce investments, service economics, and delivery performance into actionable decisions. The successful candidate will help BEWS scale with financial discipline while strengthening customer experience, service quality, and profitability.
Role differentiators
- Embedded finance partner to Global Operations leadership, with a strong operational and cost-transparency mindset. Primary focus on value creation via service economics, cost complexity, productivity, workforce planning, support operations, delivery revenue, and operational scalability.
- Requires enterprise experience, senior executive support, and the ability to manage through ambiguity in a complex global operating model. Substantial use of AI tools to support meaningful insights and personal productivity.
- Ideal background includes Wireless WAN, networking, telecom, customer support, service delivery, managed services, or adjacent enterprise technology operations.
What you will do
- Act as the trusted finance advisor to Global Operations, influencing decisions on operating model design, capacity planning, service delivery, customer support investments, and resource allocation to align strategy with financial targets and BEWS growth objectives.
- Lead FP&A for global operations—covering operating expenses, workforce costs, support functions, service delivery, and recurring services revenue—and delivers performance insights across cost, productivity, revenue, margin, and service KPIs.
- Build dashboards and decision frameworks that increase transparency into global cost dynamics and operational performance, enabling faster, data-driven management actions.
- Analyse profitability, delivery efficiency, and cost-to-serve for support and service offerings, creating models for resource allocation, capacity planning, workforce optimization, and scalable service growth while protecting margins and customer experience.
- Drive cost management and productivity by improving visibility into complex global cost structures and leading financial analysis for headcount planning, org changes, sourcing decisions, automation, and process simplification.
- Provide governance and risk oversight for operations—monitoring capacity constraints, cost pressures, delivery challenges, and margin erosion—ensuring investments have clear business cases, measurable outcomes, and compliant accounting in partnership with Financial Control and Financial Business Services.
Desired outcomes
- Improved transparency and decision quality across complex global operations cost and revenue dynamics.
- Stronger linkage between operational plans, service performance, productivity, and financial outcomes.
- Scalable operating decisions that support BEWS growth while protecting profitability and customer experience.
- Finance recognized as a practical, trusted, and proactive partner to Global Operations leadership.
What skills you will bring
- Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field; MBA, CFA, or advanced degree preferred. 10+ years of progressive finance experience, including experience leading or managing people.
- Significant experience supporting operations, customer support, service delivery, managed services, supply chain, or similarly complex operating environments. Strong understanding of operational finance, cost management, productivity measurement, resource planning, and service economics.
- Experience in Wireless WAN, networking, telecom, cybersecurity, or adjacent enterprise technology sectors strongly preferred. Passion and growth mindset, with the ability to help BEWS scale toward $1B+ revenue while maintaining operational discipline.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is $220,000 to $270,000.
Short-Term Variable Compensation Plan (select if STV): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as an Operations Coordinator
Frame your resume around operational analysis
TN visa status under Management Consultant requires duties focused on identifying inefficiencies and recommending solutions. Reframe your experience around process analysis and workflow optimization, not general coordination tasks, so your job description supports the category.
Get a formal offer letter before applying
CBP officers assess TN eligibility at the port of entry using your offer letter. It must specify your title, duties, salary, start date, and employer details. Vague or templated letters are a common reason for TN refusals at the border.
Target employers who already understand USMCA categories
Employers unfamiliar with TN sponsorship often confuse it with H-1B visa and assume a lottery is involved. Focus your outreach on companies in logistics, manufacturing, and supply chain sectors that routinely hire cross-border professionals under USMCA.
Search for TN-sponsoring employers using Migrate Mate
Migrate Mate filters Operations Coordinator roles by TN visa sponsorship history, so you're not cold-applying to employers who have never filed before. Start your search there before approaching companies directly.
Prepare your credential documentation before any interview
CBP requires proof your degree matches your role. A bachelor's in business, industrial engineering, or a related field typically supports the Management Consultant category. Have your transcripts, degree certificate, and any professional designations ready before your first interview.
Mexicans should schedule consular appointments early
Unlike Canadians, Mexican citizens can't apply at the border. You'll need a DS-160, consular interview, and visa stamp before starting work. Appointment wait times at U.S. consulates in Mexico vary significantly by location and season, so apply as soon as you have an offer.
Operations Coordinator TN Visa: Frequently Asked Questions
Does an Operations Coordinator role actually qualify for TN status?
It depends on how the role is defined. TN status doesn't have an Operations Coordinator category, so the position needs to fit under Management Consultant. That requires your duties to center on analyzing operational processes and recommending improvements, not purely administrative coordination. If the job description reads as clerical or logistical support, CBP may refuse the application.
How does TN compare to H-1B for Operations Coordinator jobs?
TN has no annual lottery, no cap for Canadians, and no employer petition required before you can start. H-1B requires USCIS to select your registration in a random lottery, and you'd wait until October 1 of the following fiscal year to begin work. For Canadians, TN is significantly faster because approval happens at the port of entry the day you arrive.
Where can I find Operations Coordinator jobs that offer TN sponsorship?
Migrate Mate lets you search Operations Coordinator roles filtered by TN visa sponsorship, so you're seeing employers who have already committed to sponsoring the status. This saves time compared to applying broadly and then vetting each employer's willingness to sponsor during the offer stage.
Can my employer revoke TN sponsorship after I start working?
Yes. TN status is employer-specific, and if your employment ends, your status ends with it. You have a short grace period to find a new employer, change status, or depart the United States. Canadians can apply for a new TN at the border with an offer letter from a different employer without waiting for USCIS approval.
What documentation do Mexican nationals need that Canadians don't?
Mexican citizens must obtain a TN visa stamp at a U.S. consulate before entering the United States to work, which requires a DS-160 application and an in-person interview. Canadian citizens are visa-exempt and can present their credentials and offer letter directly to CBP at the port of entry. Both nationalities must carry the same supporting documents, but only Mexicans need the consular step first.