TN Visa Patient Service Coordinator Jobs

Job Details

With a commitment to patient- and family-centered care, the professional nurse uses the nursing process in ways that values the uniqueness of each individual and addresses the physical, psychological, emotional, and social needs of the diversity of patients served by Jefferson Health. Assists in leading the daily operations of a specific unit. Acts as a resource, lead, and clinical role model for the patient care team. Advances and oversees patient care standards of the unit for the designated shift. Also facilitates and coordinates patient care delivery and flow through the continuum of care. Supports nursing professional development, Magnet, and Shared Governance through participation in, and mentoring of colleagues, on councils and the Clinical Ladder program.

Job Description

Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties performed. The essential functions listed below and percentage of time may vary between departments and locations, and are subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the discretion of management to meet organizational needs.

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
• Communicates with and supports the interprofessional teams and services, patient, family and designated care partners. Serves as a clinical resource regarding policies and procedures, patient standards, performance improvement, and risk management issues.
• Collaborates with the medical staff to facilitate consistency of interdisciplinary plans of care to ensure quality patient care. Assesses patient needs and makes care recommendations based on the patient’s physical, psychosocial and cultural needs, age and functional status. Facilitates timely patient throughput optimization for all phases of care including admissions, transfers, and discharge optimization of patients on the designated unit. May participate in plan of care rounds depending on service and unit protocols.
• Provides timely Smart Square schedules and on call schedules if applicable. Follows up appropriately and effectively resolves customer and physician issues and complaints.
• Monitors staff schedules to ensure adequate staffing to meet patient care needs and maintain quality patient care. May authorize overtime or scheduling changes to fill shifts as necessary. Completes payroll in collaboration with Nurse Manager. Provides volumes & adjustments to reflect variances in staffing needs within Smart Square.
• Collaborates with the Nurse Manager to evaluate, maintain and improve patient care team member performance. Assists in implementing changes in clinical practice and evaluates the quality and effectiveness of nursing practice to ensure compliance with organization, department and unit specific goals.
• Supports nursing professional development, Magnet, and Shared Governance through participation in, and mentoring of colleagues, on councils and the Clinical Ladder program. Provides patient care support when necessary.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred.

Education - Required

Specialized Diploma Graduate of an accredited school of nursing required.

Education - Preferred

Bachelor’s Degree BSN or completion of BSN or appropriate advanced degree within 3 years of hire strongly preferred.

Experience - Required

3 years as a Registered Nurse in an acute care setting.

Knowledge, Skills and Abilities - Required

• Effective Communication - Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.
• Patient-and Family-Centered Practice - Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
• Cultural Awareness - Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Care Coordination - Knowledge of the medical, social, economic, and other services provided by other departments or facilities, and the ability to integrate these multidisciplinary treatments for optimal patient care.
• Patient Safety - Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Medication Administration and Prescription - Knowledge of various medications used to treat patients, ability to apply this knowledge to the administration of medications and to the prescription of drugs for continuing treatment outside of the hospital.
• Discharge Planning - Knowledge of the patient's post-discharge needs and the ability to consider these needs in planning for discharge and arranging for follow-up care.
• Assessment and Diagnosis - Knowledge of various tools and techniques for patient assessment and nursing diagnosis or clinical judgement, ability to explore and analyze reasons behind symptoms and generate resolutions according to available drugs, facilities and techniques.
• Health Information Documentation - Knowledge of the relevance of health information and appropriate documentation methods, ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.

Licenses and Certifications - Required

RN - Licensed Registered Nurse_PA - State of Pennsylvania.

Licenses and Certifications - Preferred

• Certification in specialty. If Certification is required on a specific unit; certification must be obtained within six months of hire date.

Additional Qualifications

• Active RN license required in state of practice.

Work Shift

Workday Night (United States of America).

Worker Sub Type

Regular.

Employee Entity

Lansdale Hospital.

Primary Location Address

100 Medical Campus Drive, Lansdale, Pennsylvania, United States of America.

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.