TN Visa Product Operations Manager Jobs
Product Operations Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position involves systems improvement, cross-functional process design, and operational strategy. Canadian citizens can apply at the port of entry; Mexican citizens go through consular processing. Your degree in business, engineering, or a related field must directly support the role.
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Get Access To All JobsINTRODUCTION
TikTok Shop - Product Operations Manager, Seller Business Tools
LOCATION
Location: Seattle
EMPLOYMENT TYPE
Employment Type: Regular
JOB CODE
Job Code: A193299
ABOUT THE TEAM
The TikTok Shop Merchant Growth Tools team is at the forefront of empowering sellers in the US e-commerce landscape. We own the product operations for critical merchant-facing modules, including promotion tools, CRM systems, and storefront design and customization capabilities.
Responsibilities
- Own product operations for TikTok Shop merchant-side growth tool modules, including go-to-market execution and growth of key feature adoption and usage. The scope includes merchant promotion tools, merchant CRM tools, and store design/customization tools. Develop and execute operational strategies based on U.S. market insights and data analysis.
- Analyze merchant feedback and identify key product issues related to merchant growth tools. Leverage market research, merchant insights, and data analysis to uncover critical merchant needs and business growth opportunities, and work closely with Product, Engineering, and Strategy teams to drive product iteration and optimization.
- Build a deep understanding of U.S. e-commerce merchant needs and pain points, especially in cross-border operations, including marketing conversion, customer engagement, and storefront presentation. Develop effective operational strategies and product enablement plans tailored to different merchant types and business scenarios to improve merchant efficiency and business performance.
- Partner with industry teams and key merchants to build vertical-specific solutions for merchant growth tools, and drive the adoption of promotion, CRM, and store design capabilities across different industry scenarios to support business growth.
- Build and continuously improve the education and enablement system for merchant growth tools through multiple content formats, including articles, live sessions, case studies, and training materials. Capture best practices, improve merchants’ understanding and usage of product capabilities, and explore how AI can further enhance merchant operating efficiency.
MINIMUM QUALIFICATIONS
- Bachelor’s degree or above, with 2+ years of experience in product operations, marketing products, data analysis, consulting, or related fields.
- Strong analytical thinking and data sensitivity, with the ability to identify issues and opportunities through data, market insights, and user feedback.
- Hands-on experience in translating user insights and data analysis into growth strategies, operational plans, or product improvements. Strong sensitivity to merchant operations, product growth, and ecosystem development.
- Strong sense of ownership, solid cross-functional communication and collaboration skills, and the ability to adapt quickly and drive outcomes in a fast-changing environment.
PREFERRED QUALIFICATIONS
- Experience in cross-border e-commerce, content e-commerce, or merchant services is preferred.
- Proficiency in SQL and Excel is required; experience using AI tools is a plus.
COMPENSATION
- Compensation Description (Annually): The base salary range for this position in the selected city is $102600 - $159600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
FOR LOS ANGELES COUNTY (UNINCORPORATED) CANDIDATES:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
-
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
-
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
-
Exercising sound judgment.
ABOUT TIKTOK
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TIKTOK ACCOMMODATION
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
INTRODUCTION
TikTok Shop - Product Operations Manager, Seller Business Tools
LOCATION
Location: Seattle
EMPLOYMENT TYPE
Employment Type: Regular
JOB CODE
Job Code: A193299
ABOUT THE TEAM
The TikTok Shop Merchant Growth Tools team is at the forefront of empowering sellers in the US e-commerce landscape. We own the product operations for critical merchant-facing modules, including promotion tools, CRM systems, and storefront design and customization capabilities.
Responsibilities
- Own product operations for TikTok Shop merchant-side growth tool modules, including go-to-market execution and growth of key feature adoption and usage. The scope includes merchant promotion tools, merchant CRM tools, and store design/customization tools. Develop and execute operational strategies based on U.S. market insights and data analysis.
- Analyze merchant feedback and identify key product issues related to merchant growth tools. Leverage market research, merchant insights, and data analysis to uncover critical merchant needs and business growth opportunities, and work closely with Product, Engineering, and Strategy teams to drive product iteration and optimization.
- Build a deep understanding of U.S. e-commerce merchant needs and pain points, especially in cross-border operations, including marketing conversion, customer engagement, and storefront presentation. Develop effective operational strategies and product enablement plans tailored to different merchant types and business scenarios to improve merchant efficiency and business performance.
- Partner with industry teams and key merchants to build vertical-specific solutions for merchant growth tools, and drive the adoption of promotion, CRM, and store design capabilities across different industry scenarios to support business growth.
- Build and continuously improve the education and enablement system for merchant growth tools through multiple content formats, including articles, live sessions, case studies, and training materials. Capture best practices, improve merchants’ understanding and usage of product capabilities, and explore how AI can further enhance merchant operating efficiency.
MINIMUM QUALIFICATIONS
- Bachelor’s degree or above, with 2+ years of experience in product operations, marketing products, data analysis, consulting, or related fields.
- Strong analytical thinking and data sensitivity, with the ability to identify issues and opportunities through data, market insights, and user feedback.
- Hands-on experience in translating user insights and data analysis into growth strategies, operational plans, or product improvements. Strong sensitivity to merchant operations, product growth, and ecosystem development.
- Strong sense of ownership, solid cross-functional communication and collaboration skills, and the ability to adapt quickly and drive outcomes in a fast-changing environment.
PREFERRED QUALIFICATIONS
- Experience in cross-border e-commerce, content e-commerce, or merchant services is preferred.
- Proficiency in SQL and Excel is required; experience using AI tools is a plus.
COMPENSATION
- Compensation Description (Annually): The base salary range for this position in the selected city is $102600 - $159600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
FOR LOS ANGELES COUNTY (UNINCORPORATED) CANDIDATES:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
-
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
-
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
-
Exercising sound judgment.
ABOUT TIKTOK
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TIKTOK ACCOMMODATION
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
See all 640+ Product Operations Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Product Operations Manager roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Product Operations Manager
Align your credentials to management consulting
TN approval for Product Operations Manager roles depends on classifying the position under Management Consultant. Your degree and job offer letter must both explicitly connect to consulting-style deliverables: process analysis, workflow design, or operational recommendations, not general management.
Request a detailed TN support letter
Ask your employer to describe the role using USMCA Management Consultant language. A vague job title alone won't satisfy a CBP officer. The letter should specify that you'll provide expert analysis and recommendations to improve product or operational systems, not supervise staff.
Target companies with structured ops teams
Focus your search on technology and SaaS companies that separate product operations from general management. These employers understand the consulting-adjacent nature of the role and are more practiced at framing TN support letters that satisfy CBP's specialty occupation standard.
Use Migrate Mate to find sponsoring employers
Search Migrate Mate to identify employers actively sponsoring TN visa professionals in operations and product roles. Filtering by sponsorship history saves time and surfaces companies already familiar with the USMCA classification process for roles like yours.
Prepare for CBP scrutiny at the Canadian border
Canadian citizens apply for TN status directly at a port of entry, so your full document package must be in hand at that appointment. Bring your degree transcripts, the employer's support letter, and your signed job offer. CBP officers may question whether product operations constitutes consulting.
Schedule your Mexican consular appointment early
Mexican nationals must apply at a U.S. consulate and face a more structured review process than Canadian applicants. Consular wait times vary significantly by location, so schedule your appointment as soon as your employer finalizes the offer and TN support documentation is ready.
Product Operations Manager jobs are hiring across the US. Find yours.
Find Product Operations Manager JobsProduct Operations Manager TN Visa: Frequently Asked Questions
Does a Product Operations Manager role qualify for TN visa status?
It can, but the classification depends on how the role is structured. TN visas don't have a dedicated Product Operations Manager category, so most approvals come under Management Consultant. The position must involve providing expert analysis and operational recommendations, not primarily managing staff. Your employer's support letter must frame the role accordingly to satisfy CBP or consular review.
How does TN compare to H-1B for Product Operations Manager positions?
TN has no annual lottery and no cap for Canadian citizens, making it far more predictable than H-1B. You can apply at a Canadian port of entry and receive a decision the same day. The tradeoff is that TN status requires continuous employer sponsorship and doesn't directly lead to permanent residency, while H-1B can serve as a bridge to a green card.
What documents does my employer need to provide for TN sponsorship?
Your employer must provide a signed support letter on company letterhead that describes the role using Management Consultant language: the specific consulting deliverables, the duration of engagement, your qualifications, and why the position requires a professional with your background. They'll also need to supply a formal job offer. CBP officers review these documents together at the port of entry.
Where can I find Product Operations Manager jobs with TN visa sponsorship?
Migrate Mate is built specifically for TN visa job seekers and lets you filter by sponsorship availability, so you're not cold-applying to employers who've never navigated USMCA classifications. Focusing your search on companies already familiar with TN sponsorship reduces back-and-forth and speeds up the offer-to-approval timeline considerably.
Can I switch employers on a TN visa if I find a better Product Operations Manager role?
Yes, but TN status is tied to your current employer. If you change jobs, you need a new TN approval before starting with the new company. Canadian citizens can get a new TN at the border; Mexican nationals must go through consular processing again. Plan your transition carefully to avoid any gap in authorized work status.
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