TN Visa Sales Supervisor Jobs
Sales Supervisor roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position involves directing sales staff, setting targets, and reporting to senior management. Canadian citizens can apply at the border or a U.S. consulate without a lottery. Mexican citizens require a U.S. consulate appointment.
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Get Access To All JobsINTRODUCTION
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.
Westlake Pipe & Fittings, a Westlake division (NYSE:WLK), is one of the largest polyvinyl chloride pipe and fittings manufacturers in North America. With 23 manufacturing and distribution locations, the company supplies gasketed, solvent weld and restrained joint pipes and a wide range of fittings for a diverse list of markets including municipal water and sewer, plumbing, water well, pool and spa, and agricultural and turf irrigation. Westlake Pipe & Fittings is an industry leader in product development with Certa-Lok® spline-lock technology and product systems that are focused on building A Better Foundation.
SUMMARY
We are seeking a forward-thinking and results-driven Customer Service Supervisor to lead a team of high-performing customer service/inside sales professionals. This role offers a unique opportunity to build and lead a new Customer Service team while partnering with existing teams who support our customers today. You won’t be starting from scratch, but you will challenge the status quo, define new standards for excellence, and shape a high-performing team that delivers proactive service, actionable insights, and lasting customer relationships.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
- Lead a high-performing team of inside service representatives, who are focused on quotations and order management, resulting in high levels of customer satisfaction and retention
- Provide ongoing coaching, professional development, and performance feedback to drive excellence
- Participate in key account planning sessions with sales team to support relationship building
- Establish formal processes for relaying customer feedback and frontline observations into sales strategy discussions
- Work in lockstep with sales to forecast demand through quotations management and follow up
- Facilitate regular check-ins with sales to share customer insights, feedback trends, and pain points that inform solution development
- Foster strong cross-functional collaboration with the sales and customer service teams to ensure consistent, high-quality communication with customers
- Develop, implement, and monitor KPIs (such as quote conversion rate, order turnaround time, on time in full shipments, order accuracy, customer satisfaction scores, etc.) to evaluate individual and team success
- Swiftly engage in escalated customer issues with efficiency and empathy to facilitate resolution
- Analyze trends and customer insights to inform process improvement and strategic initiatives
- Prepare and present reports on customer service performance and progress to senior management.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor’s Degree in Business Administration or related field
- 5+ years of Inside Sales/Customer Service experience in a manufacturing or distribution setting – pipe and fittings experience preferred
- 3+ years of demonstrated experience with building and supporting high performing inside teams
- Ability to work collaboratively with cross-functional teams and build effective working relationships
- Strong understanding of SAP S/4 HANA is highly desired, as it supports efficient order management and accurate demand forecasting
- Six Sigma Certification preferred
- MBA preferred
- This is a fully onsite role. Must be willing to commute daily into our Lodi, CA facility
- Must be willing to travel up to 15%
COMPENSATION
- The base pay range for this position is $85,000 - $110,000. This rate is based on relevant market data in our lowest and highest geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, experience and skillset. Westlake is a total compensation company. Dependent on the position offered, sign on payments, and other forms of compensation may be provided as part of a total compensation package (also to include a full range of medical and other benefits).
Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.
If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.
INTRODUCTION
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.
Westlake Pipe & Fittings, a Westlake division (NYSE:WLK), is one of the largest polyvinyl chloride pipe and fittings manufacturers in North America. With 23 manufacturing and distribution locations, the company supplies gasketed, solvent weld and restrained joint pipes and a wide range of fittings for a diverse list of markets including municipal water and sewer, plumbing, water well, pool and spa, and agricultural and turf irrigation. Westlake Pipe & Fittings is an industry leader in product development with Certa-Lok® spline-lock technology and product systems that are focused on building A Better Foundation.
SUMMARY
We are seeking a forward-thinking and results-driven Customer Service Supervisor to lead a team of high-performing customer service/inside sales professionals. This role offers a unique opportunity to build and lead a new Customer Service team while partnering with existing teams who support our customers today. You won’t be starting from scratch, but you will challenge the status quo, define new standards for excellence, and shape a high-performing team that delivers proactive service, actionable insights, and lasting customer relationships.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
- Lead a high-performing team of inside service representatives, who are focused on quotations and order management, resulting in high levels of customer satisfaction and retention
- Provide ongoing coaching, professional development, and performance feedback to drive excellence
- Participate in key account planning sessions with sales team to support relationship building
- Establish formal processes for relaying customer feedback and frontline observations into sales strategy discussions
- Work in lockstep with sales to forecast demand through quotations management and follow up
- Facilitate regular check-ins with sales to share customer insights, feedback trends, and pain points that inform solution development
- Foster strong cross-functional collaboration with the sales and customer service teams to ensure consistent, high-quality communication with customers
- Develop, implement, and monitor KPIs (such as quote conversion rate, order turnaround time, on time in full shipments, order accuracy, customer satisfaction scores, etc.) to evaluate individual and team success
- Swiftly engage in escalated customer issues with efficiency and empathy to facilitate resolution
- Analyze trends and customer insights to inform process improvement and strategic initiatives
- Prepare and present reports on customer service performance and progress to senior management.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor’s Degree in Business Administration or related field
- 5+ years of Inside Sales/Customer Service experience in a manufacturing or distribution setting – pipe and fittings experience preferred
- 3+ years of demonstrated experience with building and supporting high performing inside teams
- Ability to work collaboratively with cross-functional teams and build effective working relationships
- Strong understanding of SAP S/4 HANA is highly desired, as it supports efficient order management and accurate demand forecasting
- Six Sigma Certification preferred
- MBA preferred
- This is a fully onsite role. Must be willing to commute daily into our Lodi, CA facility
- Must be willing to travel up to 15%
COMPENSATION
- The base pay range for this position is $85,000 - $110,000. This rate is based on relevant market data in our lowest and highest geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, experience and skillset. Westlake is a total compensation company. Dependent on the position offered, sign on payments, and other forms of compensation may be provided as part of a total compensation package (also to include a full range of medical and other benefits).
Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.
If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.
See all 51+ Sales Supervisor jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Sales Supervisor roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Sales Supervisor
Frame your credentials around management functions
TN eligibility for Sales Supervisors hinges on demonstrating management-level duties, not just sales experience. Your resume and offer letter must clearly show you direct staff, set objectives, and hold decision-making authority rather than carrying a personal quota.
Target employers with recent visa filing experience
Use Migrate Mate to filter Sales Supervisor roles by employers with recent visa filings. Companies experienced with work visa sponsorship move faster and are less likely to withdraw an offer due to unfamiliarity with the TN application process.
Get your offer letter to specify supervisory scope
CBP officers and consular officers both scrutinize offer letters at TN adjudication. Push your employer to state the number of direct reports, the reporting structure, and the geographic or revenue scope you'll oversee. Vague letters trigger requests for more evidence.
Prepare a degree equivalency letter if your credentials are from Mexico or Canada
If your bachelor's degree is from a non-U.S. institution, a credential evaluation from a NACES-member organization strengthens your application. Consular officers vary in how they assess foreign degrees for management-category TN petitions, so don't leave this to chance.
Negotiate TN filing costs into your offer before signing
Unlike H-1B, TN has no employer-mandated filing fee structure, so cost responsibility is negotiable. Clarify upfront whether the employer covers government fees and any professional preparation costs, and get that agreement confirmed in your written offer.
Verify your employer can legally hire you before accepting
Confirm the company is enrolled in E-Verify or is otherwise authorized to onboard TN workers. Some smaller employers have never sponsored a visa and may not realize there are I-9 compliance requirements tied to TN status from day one.
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Find Sales Supervisor JobsSales Supervisor TN Visa: Frequently Asked Questions
Does the Sales Supervisor role qualify for TN visa sponsorship?
Yes, but the classification depends on how the role is structured. TN visa eligibility for this title typically falls under the Management Consultant category, which requires that your duties involve directing personnel, setting performance targets, and exercising genuine supervisory authority. A pure individual-contributor sales role with a supervisory title will not qualify. Your offer letter needs to reflect actual management functions, not just a senior-sounding job title.
How does the TN visa compare to H-1B for Sales Supervisor positions?
TN has no annual lottery, no cap for Canadians, and can be approved at the border the same day for Canadian citizens. H-1B requires entering a random selection process that accepts only a fraction of applicants each year. For Mexican nationals, TN requires a consulate appointment but still avoids the H-1B lottery entirely. If you qualify for TN, there is no practical advantage to pursuing H-1B for a Sales Supervisor role.
Can I switch Sales Supervisor employers on a TN visa without losing status?
You can change employers, but TN status is employer-specific. You cannot start work with a new company until the new TN petition is approved. Canadian citizens can file the new TN at the port of entry the day they start, while Mexican nationals must obtain a new TN stamp at a U.S. consulate before beginning work. Plan the timing carefully to avoid any gap in authorized employment.
Where can I find Sales Supervisor jobs that already offer TN visa sponsorship?
Migrate Mate is built specifically for this search. It filters Sales Supervisor openings by employers who have a documented history of sponsoring TN visas, so you spend time applying to companies that already understand the process rather than educating hiring managers from scratch. This is especially useful if you're a Mexican national with a limited TN allocation to work with.
What documents do I need to support a TN application for a Sales Supervisor role?
You'll need a valid Canadian or Mexican passport, a detailed offer letter that specifies your supervisory duties and employer details, and proof of your educational credentials relevant to the management function. A credential evaluation from a NACES-member organization is strongly recommended if your degree is from a non-U.S. institution. Canadian citizens present these at the port of entry; Mexican nationals submit them at a U.S. consulate appointment.
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