TN Visa Service Supervisor Jobs
Service Supervisor roles qualify for TN visa sponsorship under the USMCA when the position meets management of services criteria. Canadian citizens can apply at the port of entry without a cap; Mexican citizens use the consular process. A qualifying job offer and proof of professional background are required before filing.
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Get Access To All JobsINTRODUCTION
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
As a leader of our Small Business Client Service team, you’ll play a pivotal role in driving client satisfaction, improving retention, and fostering a culture of excellence. This is your opportunity to lead with integrity, inspire continuous improvement, and make a meaningful difference for our clients and your team.
HOW YOU'LL MAKE AN IMPACT
- Be responsible for a Small Business Client Service team that delivers high quality, efficient service.
- Improve client retention, achieve operating/margin targets, and exceed client satisfaction.
- Improve Gallagher’s value to our clients and prospects.
- Cultivate a culture of performance and continuous improvement.
- Demonstrate high level of integrity in all interactions with clients.
- Share information, resources, and standard methodologies to advance the goals of your team.
- Effectively change direction when you're working with client and service teams to focus on what really matters.
- Mentor Client Service team through continuous learning, transparent feedback, and strong talent development.
- Use Gallagher's technology to improve your productivity and quality.
- Effectively project manage multiple competing priorities.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Develop professional relationships with your internal and external partners.
- Utilize a resilient and adaptable mindset in the face of shifting priorities.
- Eagerness to collaborate with all Gallagher teams and employees.
- Apply leadership skills to directly address performance and deliver tough messages.
- As an active and productive self-led executive, apply your decision-making skills to prioritize requests, follow through with commitments, facilitate change, and consult on difficult decisions.
- Provide timely, direct, and actionable feedback to your service team members.
ABOUT YOU
SKILLS FOR SUCCESS:
- Develop professional relationships with internal and external partners.
- Utilize your resilient and adaptable mentality in the face of shifting priorities.
- Eagerness to collaborate with all Gallagher teams and employees!
REQUIREMENTS
- Bachelor's degree with minimum 1+ years client service and/or claims management experience OR
- High School degree/GED with a minimum of 3+ years client service and/or claims management experience.
- Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
COMPENSATION AND BENEFITS
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance.
- 401(K) and Roth options.
- Tax-advantaged accounts (HSA, FSA).
- Educational expense reimbursement.
- Paid parental leave.
OTHER BENEFITS INCLUDE:
- Digital mental health services (Talkspace).
- Flexible work hours (availability varies by office and job function).
- Training programs.
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
- Charitable matching gift program.
- And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
WE VALUE INCLUSION AND DIVERSITY
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
INTRODUCTION
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
As a leader of our Small Business Client Service team, you’ll play a pivotal role in driving client satisfaction, improving retention, and fostering a culture of excellence. This is your opportunity to lead with integrity, inspire continuous improvement, and make a meaningful difference for our clients and your team.
HOW YOU'LL MAKE AN IMPACT
- Be responsible for a Small Business Client Service team that delivers high quality, efficient service.
- Improve client retention, achieve operating/margin targets, and exceed client satisfaction.
- Improve Gallagher’s value to our clients and prospects.
- Cultivate a culture of performance and continuous improvement.
- Demonstrate high level of integrity in all interactions with clients.
- Share information, resources, and standard methodologies to advance the goals of your team.
- Effectively change direction when you're working with client and service teams to focus on what really matters.
- Mentor Client Service team through continuous learning, transparent feedback, and strong talent development.
- Use Gallagher's technology to improve your productivity and quality.
- Effectively project manage multiple competing priorities.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Develop professional relationships with your internal and external partners.
- Utilize a resilient and adaptable mindset in the face of shifting priorities.
- Eagerness to collaborate with all Gallagher teams and employees.
- Apply leadership skills to directly address performance and deliver tough messages.
- As an active and productive self-led executive, apply your decision-making skills to prioritize requests, follow through with commitments, facilitate change, and consult on difficult decisions.
- Provide timely, direct, and actionable feedback to your service team members.
ABOUT YOU
SKILLS FOR SUCCESS:
- Develop professional relationships with internal and external partners.
- Utilize your resilient and adaptable mentality in the face of shifting priorities.
- Eagerness to collaborate with all Gallagher teams and employees!
REQUIREMENTS
- Bachelor's degree with minimum 1+ years client service and/or claims management experience OR
- High School degree/GED with a minimum of 3+ years client service and/or claims management experience.
- Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
COMPENSATION AND BENEFITS
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance.
- 401(K) and Roth options.
- Tax-advantaged accounts (HSA, FSA).
- Educational expense reimbursement.
- Paid parental leave.
OTHER BENEFITS INCLUDE:
- Digital mental health services (Talkspace).
- Flexible work hours (availability varies by office and job function).
- Training programs.
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
- Charitable matching gift program.
- And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
WE VALUE INCLUSION AND DIVERSITY
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
See all 1,134+ Service Supervisor jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Supervisor roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Service Supervisor
Document your supervisory scope clearly
TN officers assess whether your role involves directing staff and managing operations, not just performing tasks. Gather org charts, performance review records, and any documentation showing the number of direct reports you oversee.
Target employers experienced with visa sponsorship
Companies experienced with visa sponsorship have streamlined internal processes that reduce delays. Search Migrate Mate to identify employers in your sector with recent visa filings who hire for supervisory roles—a sign they're familiar with sponsoring work visas and understand the documentation requirements for roles like yours.
Negotiate the offer letter before signing
Your offer letter is a primary TN filing document. Confirm it states your job title, a description of supervisory duties, your start date, and the intended period of employment. Missing any of these can trigger a CBP refusal at the border.
Find TN-ready employers through Migrate Mate
Use Migrate Mate to search for Service Supervisor roles filtered by TN visa sponsorship. The platform surfaces employers already familiar with the TN process, so your application reaches hiring managers who won't need to be educated on the visa category.
Prepare for CBP questions about service type
Canadian applicants entering at a port of entry should be ready to explain what services the employer provides and how your supervisory role connects to those services. Vague or inconsistent answers about your responsibilities are a common refusal trigger.
Align your credential package with USCIS specialty criteria
If your supervisory experience comes from a trades or hospitality background rather than a degree, compile letters from prior employers that describe your management responsibilities in detail. USCIS and CBP both weigh documented progressive experience for service-sector positions.
Service Supervisor jobs are hiring across the US. Find yours.
Find Service Supervisor JobsService Supervisor TN Visa: Frequently Asked Questions
Does a Service Supervisor role qualify for a TN visa?
It depends on how the role is structured. TN status requires the position to involve managing a professional service operation, not solely performing hands-on tasks. An employer's offer letter must describe supervisory responsibilities, span of control, and how the role fits within the organization's professional services structure for the classification to hold.
How does TN compare to H-1B for Service Supervisor positions?
TN has no annual lottery and no cap for Canadian citizens, so you can start work as soon as CBP approves your application at the port of entry. H-1B requires employer sponsorship months in advance and a lottery selection. For Mexican citizens, TN has a fixed annual allocation, but the process is still faster and more predictable than H-1B in most cases.
Where can I find Service Supervisor jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for TN visa job searches. You can filter by visa type and job title to find employers who have already confirmed they sponsor TN workers. This saves time compared to cold-applying and then educating recruiters about TN eligibility from scratch.
Can Mexican citizens apply for TN status in the same way as Canadians?
No. Canadian citizens apply directly at a U.S. port of entry or pre-clearance location and can receive same-day approval. Mexican citizens must apply through a U.S. consulate in Mexico, which involves scheduling a visa interview and a longer processing timeline. Both pathways require a qualifying job offer and supporting documentation from the employer.
What happens if my TN status is denied at the border?
CBP denial does not create a formal bar to reapplying, but officers document the reasons. Common issues include an offer letter that lacks sufficient supervisory detail or a job description that reads as skilled trades rather than professional services management. You can reapply after correcting those documents, and consulting an immigration attorney before a second attempt is advisable.
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