TN Visa Support Lead Jobs
Support Lead roles qualify for TN visa sponsorship under the USMCA's Management Consultant or Computer Systems Analyst categories, depending on your responsibilities. Canadian citizens can enter at the border with a qualifying job offer. Mexican citizens need consular processing. A relevant bachelor's degree and a detailed offer letter are essential.
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IT Senior Systems Analyst – SAP Production Planning & Variant Configuration; Supply Chain, Manufacturing
The IT Senior Systems Analyst – SAP Production Planning & Variant Configuration (VC) is responsible for designing, delivering, and supporting IT solutions that align with CertainTeed’s business processes. Will leverage SAP best practices while tailoring solutions to meet specific business needs.
Will lead and support key IT initiatives, partner with business teams to optimize processes, and translate business requirements into effective system functionality.
Operating in a fast‑paced, cross‑functional environment, this individual will conduct process analysis, solution design, system configuration, and provide ongoing production support. Requires close collaboration with business users, internal IT teams, and external consultants to ensure successful delivery of technology solutions. Will also contribute to future S/4HANA implementation and upgrade initiatives.
Key Accountabilities
Governance:
- Collaborate with CTIT BPC team members, IT resources, and business stakeholders to evaluate and optimize business processes.
- Support process owners in defining value propositions, streamlining operations, and identifying automation opportunities.
- Contribute to the design of robust, scalable application solutions.
Ongoing Production Maintenance:
- Manage support tickets including incidents, change requests, and general inquiries.
- Document all resolutions in the helpdesk system.
- Provide guidance to users to ensure effective use of system functionality.
Change Management:
- Ensure system integrity across all application changes and enhancements.
- Perform necessary configuration changes in alignment with SOX, SOD, and related compliance policies.
- Lead end‑to‑end change management activities including development coordination, testing (unit, integration, non‑regression), user acceptance, documentation, training, and user enablement.
Project Team Member:
- Deliver or coordinate project deliverables including blueprints, functional and technical specifications, configuration, testing, training, cutover planning, and go‑live support.
- Maintain accurate documentation throughout all project phases.
- Support project managers as needed regarding budget, quality, and timeliness.
Project Manager / Team Lead (as needed):
- Manage small to medium‑scale projects.
- Oversee project resources and ensure delivery against scope, schedule, and quality expectations.
- Recommend and develop internal methodologies and procedures.
IS THIS JOB FOR YOU?
- Bachelor’s Degree in science, IT, finance, engineering, OR 10 years of relevant experience (required)
- Master’s Degree in IT, supply chain, or engineering with relevant experience (preferred)
- 8+ years of experience Supporting or implementing SAP Production Planning & Manufacturing solutions, including Variant Configuration (required)
- 5+ years of industry experience in manufacturing/production environments (required)
- Participation in at least 2 full‑scale SAP implementations (ECC or S/4HANA) Experience across blueprint, design, build, test, deploy, and support; includes team lead role in Production Planning (required)
- Exposure to latest IT digital trends familiarity with emerging technologies relevant to SAP and digital transformation (preferred)
A LITTLE MORE ABOUT US
Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years.
Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings. A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.
LEGAL STATEMENT
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.
BENEFITS IN JOINING US
Employees have the flexibility to choose the benefits that best fit their individual needs.
Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
- Medical, Prescription Drug, Vision, and Dental Insurance
- Healthcare Saving Account and Flexible Spending Account options
- LiveWell Wellness Program
- Employee Assistance Program (EAP)
- Paid Time Off and Paid Parental Leave
Retirement and Protection – Helping to make the future life you want a reality.
- 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
- Company-provided Life Insurance, AD&D, Short-Term Disability
- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
Additional Benefits – Helping shape the experience and impact you want
- Commuter Benefits
- Group Legal
- Identity Theft Protection
- Auto and Home Insurance
- Pet Insurance and Discounts
- Back-up Child & Elder Care
- PerkSpot Employee Discount Program
Job Reference: USA13759
WHY DO WE NEED YOU?
IT Senior Systems Analyst – SAP Production Planning & Variant Configuration; Supply Chain, Manufacturing
The IT Senior Systems Analyst – SAP Production Planning & Variant Configuration (VC) is responsible for designing, delivering, and supporting IT solutions that align with CertainTeed’s business processes. Will leverage SAP best practices while tailoring solutions to meet specific business needs.
Will lead and support key IT initiatives, partner with business teams to optimize processes, and translate business requirements into effective system functionality.
Operating in a fast‑paced, cross‑functional environment, this individual will conduct process analysis, solution design, system configuration, and provide ongoing production support. Requires close collaboration with business users, internal IT teams, and external consultants to ensure successful delivery of technology solutions. Will also contribute to future S/4HANA implementation and upgrade initiatives.
Key Accountabilities
Governance:
- Collaborate with CTIT BPC team members, IT resources, and business stakeholders to evaluate and optimize business processes.
- Support process owners in defining value propositions, streamlining operations, and identifying automation opportunities.
- Contribute to the design of robust, scalable application solutions.
Ongoing Production Maintenance:
- Manage support tickets including incidents, change requests, and general inquiries.
- Document all resolutions in the helpdesk system.
- Provide guidance to users to ensure effective use of system functionality.
Change Management:
- Ensure system integrity across all application changes and enhancements.
- Perform necessary configuration changes in alignment with SOX, SOD, and related compliance policies.
- Lead end‑to‑end change management activities including development coordination, testing (unit, integration, non‑regression), user acceptance, documentation, training, and user enablement.
Project Team Member:
- Deliver or coordinate project deliverables including blueprints, functional and technical specifications, configuration, testing, training, cutover planning, and go‑live support.
- Maintain accurate documentation throughout all project phases.
- Support project managers as needed regarding budget, quality, and timeliness.
Project Manager / Team Lead (as needed):
- Manage small to medium‑scale projects.
- Oversee project resources and ensure delivery against scope, schedule, and quality expectations.
- Recommend and develop internal methodologies and procedures.
IS THIS JOB FOR YOU?
- Bachelor’s Degree in science, IT, finance, engineering, OR 10 years of relevant experience (required)
- Master’s Degree in IT, supply chain, or engineering with relevant experience (preferred)
- 8+ years of experience Supporting or implementing SAP Production Planning & Manufacturing solutions, including Variant Configuration (required)
- 5+ years of industry experience in manufacturing/production environments (required)
- Participation in at least 2 full‑scale SAP implementations (ECC or S/4HANA) Experience across blueprint, design, build, test, deploy, and support; includes team lead role in Production Planning (required)
- Exposure to latest IT digital trends familiarity with emerging technologies relevant to SAP and digital transformation (preferred)
A LITTLE MORE ABOUT US
Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years.
Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings. A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.
LEGAL STATEMENT
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.
BENEFITS IN JOINING US
Employees have the flexibility to choose the benefits that best fit their individual needs.
Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
- Medical, Prescription Drug, Vision, and Dental Insurance
- Healthcare Saving Account and Flexible Spending Account options
- LiveWell Wellness Program
- Employee Assistance Program (EAP)
- Paid Time Off and Paid Parental Leave
Retirement and Protection – Helping to make the future life you want a reality.
- 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
- Company-provided Life Insurance, AD&D, Short-Term Disability
- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
Additional Benefits – Helping shape the experience and impact you want
- Commuter Benefits
- Group Legal
- Identity Theft Protection
- Auto and Home Insurance
- Pet Insurance and Discounts
- Back-up Child & Elder Care
- PerkSpot Employee Discount Program
Job Reference: USA13759
See all TN Visa Support Lead Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Support Lead Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship in Support Lead
Align your offer letter to TN categories
Support Lead duties span multiple TN visa categories. Ask your employer to frame your responsibilities around systems analysis, process improvement, or management consulting in the offer letter. A vague title alone won't satisfy the CBP officer reviewing your application.
Verify your degree matches the category
TN approval depends on a direct connection between your degree field and the TN category claimed. A computer science or information systems degree supports the Computer Systems Analyst path. A business degree pairs better with Management Consultant.
Target employers experienced with visa sponsorship
Use Migrate Mate to filter Support Lead roles at companies with recent visa filings. Employers experienced with visa sponsorship understand the support letter requirements and know what CBP expects at the port of entry, which reduces your risk of a border denial.
Prepare for the Canadian border entry process
Canadian citizens apply for TN status directly at a U.S. port of entry, not through USCIS. Bring your offer letter, degree credentials, and resume. CBP officers can issue TN status on the spot, so your documentation package must be complete before you arrive.
Request an employer letter that details your daily duties
Generic offer letters that only list your title and salary regularly trigger CBP questions. Your employer's letter should describe your specific tasks: team supervision scope, escalation responsibilities, and how those duties require a specialized degree.
Understand Mexican citizen consular processing timelines
Mexican citizens must apply at a U.S. consulate rather than at the border. Schedule your consular appointment well before your intended start date. Processing can take several weeks, and your employer needs to factor that into your onboarding plan.
Support Lead TN Visa: Frequently Asked Questions
Does a Support Lead role qualify for TN visa sponsorship?
It depends on how the role is structured. Support Lead positions can qualify under the Computer Systems Analyst or Management Consultant TN categories if your duties involve systems analysis, process design, or consulting functions and your degree aligns with the claimed category. Roles that are primarily supervisory without a specialized degree connection are harder to support under TN.
How does the TN visa compare to H-1B for Support Lead positions?
TN has no annual lottery, no cap for Canadian citizens, and can be obtained at the border in a single day. H-1B visa requires employer sponsorship months in advance and a lottery selection. For Canadian and Mexican professionals with qualifying degrees and a role that maps to a TN category, TN is a faster and more predictable path to starting work as a Support Lead.
What documents does your employer need to provide for TN sponsorship?
Your employer must provide a detailed support letter on company letterhead confirming your job title, a description of your daily duties, your TN category, your qualifications, and your intended start date and duration. The letter should explicitly connect your degree field to the work you'll perform. Incomplete letters are the most common reason CBP officers deny or delay TN applications at the border.
Where can you find Support Lead jobs with TN visa sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals looking for roles with TN visa sponsorship. You can search Support Lead positions filtered by employers who are already experienced with TN filings, which saves time you'd otherwise spend vetting companies that have never sponsored a TN worker.
Can you switch employers on a TN visa if you accept a new Support Lead offer?
Yes. TN status is employer-specific, so changing jobs requires a new TN authorization tied to your new employer. Canadian citizens can obtain the new TN at a U.S. port of entry with a qualifying offer letter from the new company. Mexican citizens need to return to a U.S. consulate for a new visa stamp before starting with the new employer.