TN Visa Vendor Manager Jobs
Vendor Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when the position involves analyzing procurement processes, evaluating supplier performance, and directing purchasing decisions. Canadian citizens can enter at the border with no cap; Mexican citizens require a consular appointment. A bachelor's degree in business, supply chain, or a related field is required.
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Get Access To All JobsINTRODUCTION
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
ROLE AND RESPONSIBILITIES
Associate Director, Vendor and Service Management Pharmacist
Pharmacy Vendor and Service Management
LillyDirect Pharmacy Operations | Indianapolis, IN
About LillyDirect
U.S. consumers navigate considerable complexity in managing their healthcare, and their experience is often vastly different from the personalized, seamless engagements we have come to expect from the banking, retail, and travel industries. While the pandemic led to innovations in virtual care, alternate models for distribution, and integrated health and wellness solutions, these innovations focus on specific points in the patient journey rather than a holistic, end-to-end patient experience.
Launched in January 2024 for people in the U.S. living with obesity, migraine, and diabetes, LillyDirect is an industry-first digital healthcare experience designed to support and empower patients on their care journey. Through this new operating model, Lilly aims to improve patient access to care, help reduce healthcare costs, and enable better outcomes for people living with chronic disease. The rapid uptake of LillyDirect since its launch underscores the significant unmet need of people struggling to navigate the complex U.S. health care system. As such, we are seeking to expand our offerings and scale business operations to enable better outcomes for patients.
We are seeking an experienced Pharmacist to own the third-party vendor relationships and manage the service performance that LillyDirect Pharmacy depends on to operate. The ideal candidate brings strong professional judgment, a performance and analytics mindset, and a commitment to patient safety and compliance, ideally in an online or direct-to-patient environment.
This position defines and maintains the service level and key performance indicator framework for the pharmacy's third-party services, runs recurring service reviews, and drives remediation when performance falls short of agreed levels. The successful candidate partners with Procurement and Legal on contract governance and works across pharmacy operations, quality, and technology as LillyDirect scales its direct-to-patient operating model.
This is a pharmacist position because vendor and service failures reach the patient. The successful candidate evaluates service performance for its effect on prescription accuracy and patient safety, and retains licensed capacity to verify prescriptions when needed.
Key Responsibilities
- Own the third-party vendor and service provider relationships that LillyDirect Pharmacy depends on to operate.
- Define and maintain the service level and key performance indicator framework for third-party services, and measure performance against it.
- Lead recurring service reviews with vendor leadership, and drive remediation plans when performance falls short of agreed levels.
- Partner with Procurement and Legal on contract governance, including scope, service terms, renewals, and performance provisions.
- Provide input to vendor spend forecasting and contract budget planning for pharmacy leadership, drawing on contract terms, renewals, and service performance.
- Translate service performance data into reporting for pharmacy leadership, including trends, risks, and recommended corrective actions.
- Partner with Quality Assurance, Regulatory Affairs, and Risk Management where service performance affects pharmacy records, deviation documentation, or inspection readiness.
- Verify accuracy of prescription orders and resolve issues with prescribers and patients as licensed capacity requires.
- Collaborate with internal teams (logistics, commercial operations, customer support, IT) to streamline processes and enhance patient satisfaction.
- Review and improve workflow processes to optimize efficiency and patient care.
- Contribute to the design and improvement of processes and systems that support pharmacy operations, including third-party service performance monitoring and reporting.
- Stay current on industry trends and technological advancements related to direct-to-patient pharmacy operations, and translate those into operational changes that drive state-of-the-art execution.
- Per the in-office schedule created by the pharmacy scheduler, this position will be expected to work scheduled shifts Monday through Friday, with a minimum of three days on site each week and up to two days worked remotely when appropriate. Remote work flexibility applies consistent with Lilly's remote work policy.
BASIC QUALIFICATIONS
- Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree.
- Active, unrestricted Indiana pharmacist license in good standing.
- Minimum of 3 years of experience in pharmacy practice or pharmacy operations.
ADDITIONAL PREFERENCES
- Experience in a high-volume, centralized, or direct-to-patient pharmacy environment.
- Experience owning vendor or third-party service relationships, including service level design, performance measurement, and remediation.
- Experience partnering with Procurement, Sourcing, or Legal on contract governance, renewals, and performance provisions.
- Experience building performance reporting and analytics that drive operational decisions.
- Experience with pharmacy management software and workflow automation, including performance monitoring and reporting tools.
- Willingness to obtain and maintain pharmacist licensure in additional states as the LillyDirect footprint expands.
- Strong attention to detail and commitment to patient safety.
- Excellent leadership, organizational, and communication skills. Supervisory experience preferred.
- Demonstrated ability to influence and communicate across levels of technical experts and senior leadership.
- Lilly may provide support for or sponsor work authorization or visas for this role for internal applicants only.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
COMPENSATION
- Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $132,000 - $193,600.
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
INTRODUCTION
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
ROLE AND RESPONSIBILITIES
Associate Director, Vendor and Service Management Pharmacist
Pharmacy Vendor and Service Management
LillyDirect Pharmacy Operations | Indianapolis, IN
About LillyDirect
U.S. consumers navigate considerable complexity in managing their healthcare, and their experience is often vastly different from the personalized, seamless engagements we have come to expect from the banking, retail, and travel industries. While the pandemic led to innovations in virtual care, alternate models for distribution, and integrated health and wellness solutions, these innovations focus on specific points in the patient journey rather than a holistic, end-to-end patient experience.
Launched in January 2024 for people in the U.S. living with obesity, migraine, and diabetes, LillyDirect is an industry-first digital healthcare experience designed to support and empower patients on their care journey. Through this new operating model, Lilly aims to improve patient access to care, help reduce healthcare costs, and enable better outcomes for people living with chronic disease. The rapid uptake of LillyDirect since its launch underscores the significant unmet need of people struggling to navigate the complex U.S. health care system. As such, we are seeking to expand our offerings and scale business operations to enable better outcomes for patients.
We are seeking an experienced Pharmacist to own the third-party vendor relationships and manage the service performance that LillyDirect Pharmacy depends on to operate. The ideal candidate brings strong professional judgment, a performance and analytics mindset, and a commitment to patient safety and compliance, ideally in an online or direct-to-patient environment.
This position defines and maintains the service level and key performance indicator framework for the pharmacy's third-party services, runs recurring service reviews, and drives remediation when performance falls short of agreed levels. The successful candidate partners with Procurement and Legal on contract governance and works across pharmacy operations, quality, and technology as LillyDirect scales its direct-to-patient operating model.
This is a pharmacist position because vendor and service failures reach the patient. The successful candidate evaluates service performance for its effect on prescription accuracy and patient safety, and retains licensed capacity to verify prescriptions when needed.
Key Responsibilities
- Own the third-party vendor and service provider relationships that LillyDirect Pharmacy depends on to operate.
- Define and maintain the service level and key performance indicator framework for third-party services, and measure performance against it.
- Lead recurring service reviews with vendor leadership, and drive remediation plans when performance falls short of agreed levels.
- Partner with Procurement and Legal on contract governance, including scope, service terms, renewals, and performance provisions.
- Provide input to vendor spend forecasting and contract budget planning for pharmacy leadership, drawing on contract terms, renewals, and service performance.
- Translate service performance data into reporting for pharmacy leadership, including trends, risks, and recommended corrective actions.
- Partner with Quality Assurance, Regulatory Affairs, and Risk Management where service performance affects pharmacy records, deviation documentation, or inspection readiness.
- Verify accuracy of prescription orders and resolve issues with prescribers and patients as licensed capacity requires.
- Collaborate with internal teams (logistics, commercial operations, customer support, IT) to streamline processes and enhance patient satisfaction.
- Review and improve workflow processes to optimize efficiency and patient care.
- Contribute to the design and improvement of processes and systems that support pharmacy operations, including third-party service performance monitoring and reporting.
- Stay current on industry trends and technological advancements related to direct-to-patient pharmacy operations, and translate those into operational changes that drive state-of-the-art execution.
- Per the in-office schedule created by the pharmacy scheduler, this position will be expected to work scheduled shifts Monday through Friday, with a minimum of three days on site each week and up to two days worked remotely when appropriate. Remote work flexibility applies consistent with Lilly's remote work policy.
BASIC QUALIFICATIONS
- Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree.
- Active, unrestricted Indiana pharmacist license in good standing.
- Minimum of 3 years of experience in pharmacy practice or pharmacy operations.
ADDITIONAL PREFERENCES
- Experience in a high-volume, centralized, or direct-to-patient pharmacy environment.
- Experience owning vendor or third-party service relationships, including service level design, performance measurement, and remediation.
- Experience partnering with Procurement, Sourcing, or Legal on contract governance, renewals, and performance provisions.
- Experience building performance reporting and analytics that drive operational decisions.
- Experience with pharmacy management software and workflow automation, including performance monitoring and reporting tools.
- Willingness to obtain and maintain pharmacist licensure in additional states as the LillyDirect footprint expands.
- Strong attention to detail and commitment to patient safety.
- Excellent leadership, organizational, and communication skills. Supervisory experience preferred.
- Demonstrated ability to influence and communicate across levels of technical experts and senior leadership.
- Lilly may provide support for or sponsor work authorization or visas for this role for internal applicants only.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
COMPENSATION
- Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $132,000 - $193,600.
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
See all TN Visa Vendor Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Vendor Manager Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Vendor Manager
Frame your degree for TN eligibility
Vendor Manager roles qualify under Management Consultant, not a standalone category. Your degree must be in business, supply chain, or a related field. A degree in an unrelated discipline requires documented experience showing direct relevance to the position.
Target companies with active procurement teams
Focus on manufacturers, retailers, and logistics firms with dedicated supply chain departments. These employers already run vendor contracts and understand that TN visa status covers the analytical and advisory work Vendor Managers perform daily.
Search TN-sponsored roles using Migrate Mate
Use Migrate Mate to filter Vendor Manager openings by employers with recent visa filings. It surfaces roles where the hiring team already understands visa sponsorship processes, reducing the back-and-forth that delays offers.
Clarify the Management Consultant fit in your offer letter
The offer letter must describe duties in consulting terms: analyzing vendor performance, recommending supplier strategies, and advising on procurement decisions. Generic titles without duty descriptions are the most common reason CBP questions TN eligibility at the port of entry.
Prepare for CBP review if crossing by land as a Canadian
Canadian citizens can apply for TN status directly at a land port of entry without a prior visa appointment. Bring your offer letter, degree credential, and a detailed position description. Officers assess the role against the Management Consultant definition on the spot.
Understand the Mexican TN consular process timeline
Mexican citizens must obtain a TN visa at a U.S. consulate before entering. Schedule the appointment early since consular wait times vary by post. USCIS does not adjudicate TN status for Mexican applicants entering from Mexico.
Vendor Manager TN Visa: Frequently Asked Questions
Does a Vendor Manager role qualify for TN visa sponsorship?
Yes, but the classification depends on how the role is defined. Vendor Manager positions qualify under the USMCA's Management Consultant category when duties include analyzing supplier performance, advising on procurement strategy, and recommending vendor decisions. Purely operational roles focused on purchase orders or administrative tasks without an advisory function are less likely to qualify. Your offer letter needs to reflect the consulting nature of the work explicitly.
How does TN visa sponsorship compare to H-1B for Vendor Manager jobs?
TN is significantly more accessible for Vendor Managers than H-1B visa. There's no annual lottery, no cap for Canadian citizens, and no USCIS petition required for Canadians entering by land. H-1B selection is random and capped at 85,000 per fiscal year. TN can also be arranged faster since Canadian applicants can receive status at the port of entry the same day, whereas H-1B processing takes months even with premium processing.
What documents does the employer need to provide for a TN application?
The employer must provide a signed offer letter on company letterhead that describes the position title, duties, intended length of employment, and confirms that you hold a qualifying degree. The letter should explicitly connect the Vendor Manager duties to the Management Consultant category. Some employers also prepare a support memo explaining the specialty occupation rationale, which helps at CBP review or during consular interviews for Mexican applicants.
How can I find Vendor Manager jobs that already offer TN visa sponsorship?
Migrate Mate is built specifically to surface jobs with TN visa sponsorship, including Vendor Manager roles at employers who understand the Management Consultant classification. Searching through general job platforms often means filtering manually through roles where the recruiter has no familiarity with TN status, which wastes time and risks a misfiled application.
Can I switch employers while on a TN visa as a Vendor Manager?
Yes. TN status is employer-specific, so changing jobs requires a new TN authorization tied to the new employer before you begin working for them. Canadian citizens can get new TN status at a port of entry with the new offer letter. Mexican citizens need a new TN visa through the consulate. There's no grace period to work for the new employer before the new TN is approved, so time the transition carefully.