Customer Success Professional Visa Sponsorship Jobs in Colorado
Colorado's customer success professional roles span Denver's thriving SaaS sector, Boulder's startup scene, and enterprise technology firms like Zoom, Salesforce, and Workday. Companies here regularly sponsor H-1B visa and TN visas for qualified candidates in client-facing, account management, and customer experience positions across the Front Range.
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Get Access To All JobsABOUT THE ROLE:
As a Client Success Associate, you are the client's primary point of contact for day-to-day operational matters and are responsible for overseeing these tasks through resolution. The Client Associate acts as the liaison between clients and cross-functional internal teams, such as service delivery partners, eligibility coordinators, and benefits specialists. Excellent communication skills are required to ensure we understand our clients' needs and can build long-lasting, mutually beneficial relationships with our key business stakeholders.
Client Success Associates will establish and maintain professional relationships with clients, which will include face-to-face/virtual meetings, effective written and telephonic communication, active listening, and comprehension skills. Additionally, Client Success Associates maintain high-level client service by executing accuracy, responsiveness, reliability, and professionalism in all interactions. Client Success Associates will demonstrate excellent client service through resourcefulness and a high level of initiative. Responsibilities will include managing the resolution status of routine to complex requests related to our clients' business requirements.
WHAT YOU'LL DO:
- Issue Tracking and Resolution – Engaging internal departments/tools and client resources, such as submitting data analytic tickets and analyzing prebuilt reporting dashboards, to resolve outstanding operational issues, while providing meaningful updates to the client.
- Driving Practical & Creative Solutions – Critically thinking about complex situations to find optimal outcomes.
- Engaging Appropriate Resources – Discuss information at varying degrees of complexity and at varying stages of progression, and engage internal or client resources that are best appropriate to drive issue resolution.
- Work Within Deadlines and Client Guarantees – Drive to resolution promptly and ensure all Client Performance Guarantees are met.
WHO YOU ARE:
- A bachelor's degree is required.
- A minimum of 3 years of work experience. Experience in healthcare is a plus.
- Excellent organizational and time management skills.
- Excellent written and verbal communication skills.
- Working knowledge of Excel and other Microsoft Office applications.
- Ability to analyze, interpret, and develop solutions effectively.
- Ability to work independently within a fast-paced environment with quick turnarounds.
- Strong attention to detail and follow-through.
COMPENSATION: $64,000 - $80,000 annually, in addition to bonus and equity
Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:
1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a "yes, and" mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
4) We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.
Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.
ABOUT THE ROLE:
As a Client Success Associate, you are the client's primary point of contact for day-to-day operational matters and are responsible for overseeing these tasks through resolution. The Client Associate acts as the liaison between clients and cross-functional internal teams, such as service delivery partners, eligibility coordinators, and benefits specialists. Excellent communication skills are required to ensure we understand our clients' needs and can build long-lasting, mutually beneficial relationships with our key business stakeholders.
Client Success Associates will establish and maintain professional relationships with clients, which will include face-to-face/virtual meetings, effective written and telephonic communication, active listening, and comprehension skills. Additionally, Client Success Associates maintain high-level client service by executing accuracy, responsiveness, reliability, and professionalism in all interactions. Client Success Associates will demonstrate excellent client service through resourcefulness and a high level of initiative. Responsibilities will include managing the resolution status of routine to complex requests related to our clients' business requirements.
WHAT YOU'LL DO:
- Issue Tracking and Resolution – Engaging internal departments/tools and client resources, such as submitting data analytic tickets and analyzing prebuilt reporting dashboards, to resolve outstanding operational issues, while providing meaningful updates to the client.
- Driving Practical & Creative Solutions – Critically thinking about complex situations to find optimal outcomes.
- Engaging Appropriate Resources – Discuss information at varying degrees of complexity and at varying stages of progression, and engage internal or client resources that are best appropriate to drive issue resolution.
- Work Within Deadlines and Client Guarantees – Drive to resolution promptly and ensure all Client Performance Guarantees are met.
WHO YOU ARE:
- A bachelor's degree is required.
- A minimum of 3 years of work experience. Experience in healthcare is a plus.
- Excellent organizational and time management skills.
- Excellent written and verbal communication skills.
- Working knowledge of Excel and other Microsoft Office applications.
- Ability to analyze, interpret, and develop solutions effectively.
- Ability to work independently within a fast-paced environment with quick turnarounds.
- Strong attention to detail and follow-through.
COMPENSATION: $64,000 - $80,000 annually, in addition to bonus and equity
Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:
1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a "yes, and" mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
4) We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.
Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.
Customer Success Professional Job Roles in Colorado
See all Customer Success Professional Jobs in Colorado
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Search Customer Success Professional Jobs in ColoradoCustomer Success Professional Jobs in Colorado: Frequently Asked Questions
Which companies in Colorado sponsor visas for customer success professionals?
Technology companies headquartered or with significant operations in Colorado are among the most active sponsors for customer success roles. Firms like Zoom, Salesforce, Workday, and Zayo Group have filed H-1B applications for client-facing positions in the Denver and Boulder metro areas. Larger enterprise SaaS companies with Colorado offices tend to have established immigration support infrastructure compared to smaller startups.
Which visa types are most common for customer success professionals in Colorado?
The H-1B is the most common visa for customer success professionals in Colorado, particularly for roles requiring a bachelor's degree in business, communications, computer science, or a related field. Canadian and Mexican nationals may qualify for TN status under the NAFTA/USMCA professional categories. Australian citizens can explore the E-3 visa. Eligibility depends heavily on the specific role definition and degree requirements the employer documents.
Which cities in Colorado have the most customer success professional sponsorship jobs?
Denver and Boulder account for the majority of customer success sponsorship opportunities in Colorado. Denver's tech corridor along the 16th Street and RiNo districts hosts regional offices for enterprise software companies, while Boulder's startup-dense ecosystem produces demand for customer-facing roles at earlier-stage SaaS firms. Fort Collins and Colorado Springs have smaller but emerging technology employer bases that occasionally sponsor for these positions.
How to find customer success professional visa sponsorship jobs in Colorado?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Colorado-based customer success professional openings where employers have confirmed willingness to sponsor. Rather than sifting through general postings, you can browse roles categorized by state and function. Migrate Mate is particularly useful for narrowing down employers with a documented history of H-1B or other work visa filings for customer-facing positions.
Are there any Colorado-specific considerations for customer success professionals seeking visa sponsorship?
Colorado's prevailing wage requirements for H-1B positions are determined by the Department of Labor based on the Denver or Boulder metropolitan statistical areas, which reflect local market rates. The state's strong university pipeline from CU Boulder and Colorado State University means employers are accustomed to hiring international graduates, though OPT timelines still apply. Customer success roles must be documented as specialty occupations requiring a relevant degree to qualify for H-1B sponsorship.
What is the prevailing wage for sponsored customer success professional jobs in Colorado?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.