Customer Success Professional Visa Sponsorship Jobs in New York
New York's customer success professional job market spans fintech firms in Manhattan, SaaS companies in Midtown, and enterprise tech employers across the broader metro area. Major sponsors include Salesforce, HubSpot, and a dense cluster of B2B software companies headquartered or regionally staffed in New York City. Many of these employers have established visa sponsorship programs for qualified international candidates.
See All Customer Success Professional JobsOverview
Showing 5 of 302+ Customer Success Professional Jobs in New York with Visa Sponsorship jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 302+ Customer Success Professional Jobs in New York with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Professional Jobs in New York with Visa Sponsorship.
Get Access To All JobsAbout Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
* Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Position Summary
Judi Health is seeking a self-driven customer success consultant to fill a client facing role. This individual will be accountable for managing and servicing new and existing clients. This person will be expected to maintain an in-depth understanding of the evolving capabilities of Judi, our claim processor and adjudication platform. Exceptional communication skills and attention to detail are critical for this role.
Position Responsibilities
- Build and maintain trusting relationships with clients through superior customer service. Provide oversight of the clients ongoing use of Judi.
- Accountable for accurate and timely transition of new clients into the Judi platform.
- Lead communications throughout the implementation process, including, but not limited to, detailed and strategic guidance for benefit builds, accumulations feeds, network build, and complex claim situations/requests.
- Proactively identify execution risks and mitigation strategies.
- Provide ongoing client support to troubleshooting inquiries.
- Understand and manage requests for new features in alignment with the product roadmap.
- Partner with product managers and directors operating in an agile framework to conceptualize and break down functional and non-functional requirements needed to be the market leading offering within Judi.
- Identify and drive efficiencies to increase rate of adoption in market.
- Provide virtual and in person product demonstrations to prospective clients with the ability to sell product differentiators and resonate with current operational challenges.
- Certain times of year may require meeting participation, service support or other requirements outside of standard business hours, including weekends.
- Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
Minimum Qualifications
- Bachelor’s degree strongly preferred
- Pharmacy Technician license preferred
- 3+ years at a Pharmacy Benefits Manager (PBM) or Health Plan
- 2+ years working in a retail pharmacy or pharmacy operations
- 1+ years in a customer success/business analyst/product manager role
- 1+ years working with clients directly on functional requirements and training
- Experience reviewing pharmacy claims preferred
- Skilled in project management, prioritization, and organizational skills
- Ability to shift between competing priorities and meet organizational goals
- Proficient in Microsoft Office Suite and able to adapt to software such as Jira, Miro, Confluence, Github, and AWS Redshift
- Excellent verbal, written, interpersonal and presentation skills
- Able to work effectively with virtual teams
Salary Range
$82,000—$102,500 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
* Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Position Summary
Judi Health is seeking a self-driven customer success consultant to fill a client facing role. This individual will be accountable for managing and servicing new and existing clients. This person will be expected to maintain an in-depth understanding of the evolving capabilities of Judi, our claim processor and adjudication platform. Exceptional communication skills and attention to detail are critical for this role.
Position Responsibilities
- Build and maintain trusting relationships with clients through superior customer service. Provide oversight of the clients ongoing use of Judi.
- Accountable for accurate and timely transition of new clients into the Judi platform.
- Lead communications throughout the implementation process, including, but not limited to, detailed and strategic guidance for benefit builds, accumulations feeds, network build, and complex claim situations/requests.
- Proactively identify execution risks and mitigation strategies.
- Provide ongoing client support to troubleshooting inquiries.
- Understand and manage requests for new features in alignment with the product roadmap.
- Partner with product managers and directors operating in an agile framework to conceptualize and break down functional and non-functional requirements needed to be the market leading offering within Judi.
- Identify and drive efficiencies to increase rate of adoption in market.
- Provide virtual and in person product demonstrations to prospective clients with the ability to sell product differentiators and resonate with current operational challenges.
- Certain times of year may require meeting participation, service support or other requirements outside of standard business hours, including weekends.
- Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
Minimum Qualifications
- Bachelor’s degree strongly preferred
- Pharmacy Technician license preferred
- 3+ years at a Pharmacy Benefits Manager (PBM) or Health Plan
- 2+ years working in a retail pharmacy or pharmacy operations
- 1+ years in a customer success/business analyst/product manager role
- 1+ years working with clients directly on functional requirements and training
- Experience reviewing pharmacy claims preferred
- Skilled in project management, prioritization, and organizational skills
- Ability to shift between competing priorities and meet organizational goals
- Proficient in Microsoft Office Suite and able to adapt to software such as Jira, Miro, Confluence, Github, and AWS Redshift
- Excellent verbal, written, interpersonal and presentation skills
- Able to work effectively with virtual teams
Salary Range
$82,000—$102,500 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
Customer Success Professional Job Roles in New York
See all 302+ Customer Success Professional Jobs in New York
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Success Professional Jobs in New YorkCustomer Success Professional Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for customer success professionals in New York?
Large enterprise software companies and fintech firms are among the most active sponsors in New York. Employers like Salesforce, Datadog, MongoDB, and Bloomberg have sponsored customer success roles in the state and have dedicated immigration support infrastructure. Mid-size SaaS companies in the New York metro area also sponsor, though their programs vary. Checking a company's H-1B disclosure data through the Department of Labor's public records is a reliable way to verify sponsorship history.
Which visa types are most common for customer success professional roles in New York?
The H-1B is the most common visa category for customer success professionals in New York, particularly for roles requiring a bachelor's degree in a relevant field such as business, communications, or information systems. USCIS classifies customer success positions as specialty occupations when the role requires applying specialized knowledge. Some candidates also use the O-1A for extraordinary ability, the L-1 for intracompany transfers, or maintain status through OPT or STEM OPT while transitioning to employer-sponsored petitions.
How to find customer success professional visa sponsorship jobs in New York?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer success professional roles in New York without sifting through postings from employers who don't sponsor. You can narrow results by location, role type, and sponsorship type. Because many New York employers don't advertise sponsorship explicitly in job postings, using a dedicated platform like Migrate Mate saves significant research time for international candidates.
Which cities in New York have the most customer success professional sponsorship jobs?
New York City, particularly Manhattan and parts of Brooklyn, accounts for the large majority of customer success sponsorship opportunities in the state. Midtown Manhattan hosts dense concentrations of enterprise software, media technology, and financial technology employers who hire customer success teams. Buffalo and Albany have a smaller but growing presence tied to regional tech initiatives, though the volume of sponsoring employers there is considerably lower than in the New York City metro area.
Are there any New York-specific considerations for customer success professionals seeking visa sponsorship?
New York employers must comply with Department of Labor prevailing wage requirements when sponsoring H-1B workers, which means offered compensation must meet federally determined wage levels for the specific role and location. New York City's high cost of living is reflected in those prevailing wage benchmarks. The state's concentration of financial services and enterprise technology employers also means customer success roles here often require domain-specific experience, which can strengthen an H-1B specialty occupation classification.
What is the prevailing wage for sponsored customer success professional jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which customer success professional employers are hiring and sponsoring visas in New York right now.
Search Customer Success Professional Jobs in New York