Customer Success Professional Visa Sponsorship Jobs in Michigan
Michigan's customer success professional jobs span automotive tech firms in Detroit, enterprise software companies in Ann Arbor, and healthcare technology employers in Grand Rapids. Companies like Stryker, Duo Security, and Quicken Loans parent Rocket Companies have sponsored international workers in client-facing technical roles, making Michigan a viable market for customer success professionals seeking visa sponsorship.
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Get Access To All JobsINTRODUCTION
Our associates celebrate lives. We celebrate our associates.
Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.
JOB RESPONSIBILITIES
Lead Generation:
- Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards
- Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars
- Obtains referrals from families served by the location by following up through visits with families after the service
- Networks and builds community and civic relationships
- Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
- Remains flexible with schedule to achieve results; often works nights and weekends
Build Relationships with Families:
- Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Supports families in time of grief with acts of kindness
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork:
- Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Acts as one team, setting arrangement continuation visits within two to three days after the service
- Shares family concerns with rest of the SCI team
MINIMUM REQUIREMENTS
Education:
- High school education or equivalent
- 1-2 years of college or equivalent experience
License:
- Current state/province issued driver’s license with an acceptable driving record
- In states/provinces where required, must hold a Funeral Directors License to perform this role
Experience:
- Sales experience or one to two years industry experience or equivalent education
- Previous experience with Customer Relationship Management (CRM) systems is a plus
Knowledge, Skills and Abilities:
- Basic computer and technology skills within a sales environment
- Ability to work well in a team, as well as independently
- Ability to work beyond “standard” hours as the need arises
- Good driving record
- Good work ethic
- High-level of integrity
- Creative, outgoing and energetic
- Comfortable presenting in front of others
- Desire to help others
- Bilingual, knowledge of another language is a plus
COMPENSATION:
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
LOCATION:
Postal Code: 48104
Job Location: US-MI - Livonia
INTRODUCTION
Our associates celebrate lives. We celebrate our associates.
Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.
JOB RESPONSIBILITIES
Lead Generation:
- Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards
- Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars
- Obtains referrals from families served by the location by following up through visits with families after the service
- Networks and builds community and civic relationships
- Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
- Remains flexible with schedule to achieve results; often works nights and weekends
Build Relationships with Families:
- Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Supports families in time of grief with acts of kindness
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork:
- Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Acts as one team, setting arrangement continuation visits within two to three days after the service
- Shares family concerns with rest of the SCI team
MINIMUM REQUIREMENTS
Education:
- High school education or equivalent
- 1-2 years of college or equivalent experience
License:
- Current state/province issued driver’s license with an acceptable driving record
- In states/provinces where required, must hold a Funeral Directors License to perform this role
Experience:
- Sales experience or one to two years industry experience or equivalent education
- Previous experience with Customer Relationship Management (CRM) systems is a plus
Knowledge, Skills and Abilities:
- Basic computer and technology skills within a sales environment
- Ability to work well in a team, as well as independently
- Ability to work beyond “standard” hours as the need arises
- Good driving record
- Good work ethic
- High-level of integrity
- Creative, outgoing and energetic
- Comfortable presenting in front of others
- Desire to help others
- Bilingual, knowledge of another language is a plus
COMPENSATION:
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
LOCATION:
Postal Code: 48104
Job Location: US-MI - Livonia
Customer Success Professional Job Roles in Michigan
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Search Customer Success Professional Jobs in MichiganCustomer Success Professional Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for customer success professionals in Michigan?
Michigan employers with documented H-1B sponsorship histories in customer success and client-facing technical roles include Stryker in Kalamazoo, Duo Security and Censys in Ann Arbor, Rocket Companies in Detroit, and various automotive software vendors tied to the Ford and GM supplier networks. Healthcare technology companies in Grand Rapids have also sponsored international workers in client success functions where the role requires specialized technical or domain expertise.
Which visa types are most common for customer success professional roles in Michigan?
The H-1B is the most common visa for customer success professionals in Michigan, particularly where the role requires a bachelor's degree in a specific technical or business field and involves consulting, implementation, or solutions work alongside the core relationship management duties. L-1B visas apply for intracompany transfers with specialized knowledge. TN status is available to Canadian and Mexican nationals in qualifying professional categories where the job duties align with eligible occupations under the USMCA.
Which cities in Michigan have the most customer success professional sponsorship jobs?
Ann Arbor has the highest concentration of visa-sponsoring employers for customer success roles, driven by its enterprise software and cybersecurity company base and proximity to the University of Michigan talent pipeline. Detroit and its metro suburbs host financial technology, automotive software, and professional services firms that sponsor international hires. Grand Rapids is a secondary market, particularly in health technology and manufacturing software companies with client success teams.
How to find customer success professional visa sponsorship jobs in Michigan?
Migrate Mate is the most direct way to find customer success professional roles in Michigan where employers are open to visa sponsorship. The platform filters jobs specifically by sponsorship availability, so you're not wasting time on listings from companies that won't support an H-1B or other work visa. Focusing your search on Ann Arbor's tech sector and Detroit's fintech and automotive software employers will yield the strongest results for this role type.
Are there state-specific considerations for customer success professionals seeking sponsorship in Michigan?
Michigan's sponsoring employers are heavily concentrated in sectors where customer success roles require demonstrable technical depth, such as automotive software, cybersecurity, and health technology. This matters for H-1B eligibility because the role must qualify as a specialty occupation requiring at least a bachelor's degree in a specific field. The University of Michigan and Michigan State University also generate OPT pipelines that some Ann Arbor and Detroit employers are accustomed to navigating, which can make those employers more experienced with sponsorship processes.
What is the prevailing wage for sponsored customer success professional jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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