Patient Service Specialist Visa Sponsorship Jobs in Florida
Florida's large healthcare network, anchored by employers like AdventHealth, HCA Florida Healthcare, and the University of Florida Health system, creates steady demand for patient service specialists across Tampa, Orlando, Miami, and Jacksonville. International candidates pursuing visa sponsorship will find opportunities concentrated at major hospital systems and multi-specialty outpatient clinics throughout the state.
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Get Access To All JobsINTRODUCTION
Join Cleveland Clinic’s Martin South Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This 100-bed hospital provides top-quality patient care to the communities in and around Martin County. Here, you will work alongside passionate physicians, nurses, and other caregivers in a family-oriented, supportive environment.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. This particular role will support the Emergency Department. Some of your day-to-day responsibilities will include greeting patients, collecting registration information, assisting with wayfinding, and transporting patients, when needed. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works Monday-Friday from 3:00PM – 11:30PM or 11:00PM – 7:30AM, including rotating weekends and holidays.
YOUR ROLE AND RESPONSIBILITIES
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Encourage patient utilization of front-end technology and provide guidance, encouragement, education and hands-on training.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
BASIC QUALIFICATIONS
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate’s Degree and one year of experience OR a Bachelor’s Degree
- Working knowledge of PC window applications sufficient to input and retrieve data
- Ability to perform basic math sufficient to process insurance co-pays
PREFERRED QUALIFICATIONS
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology
- Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills
Physical Requirements:
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
PERSONAL PROTECTIVE EQUIPMENT:
Follows standard precautions using personal protective equipment as required.
PAY RANGE
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
INTRODUCTION
Join Cleveland Clinic’s Martin South Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This 100-bed hospital provides top-quality patient care to the communities in and around Martin County. Here, you will work alongside passionate physicians, nurses, and other caregivers in a family-oriented, supportive environment.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. This particular role will support the Emergency Department. Some of your day-to-day responsibilities will include greeting patients, collecting registration information, assisting with wayfinding, and transporting patients, when needed. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works Monday-Friday from 3:00PM – 11:30PM or 11:00PM – 7:30AM, including rotating weekends and holidays.
YOUR ROLE AND RESPONSIBILITIES
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Encourage patient utilization of front-end technology and provide guidance, encouragement, education and hands-on training.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
BASIC QUALIFICATIONS
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate’s Degree and one year of experience OR a Bachelor’s Degree
- Working knowledge of PC window applications sufficient to input and retrieve data
- Ability to perform basic math sufficient to process insurance co-pays
PREFERRED QUALIFICATIONS
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology
- Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills
Physical Requirements:
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
PERSONAL PROTECTIVE EQUIPMENT:
Follows standard precautions using personal protective equipment as required.
PAY RANGE
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Patient Service Specialist Job Roles in Florida
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Search Patient Service Specialist Jobs in FloridaPatient Service Specialist Jobs in Florida: Frequently Asked Questions
Which companies in Florida sponsor visas for patient service specialists?
Large hospital systems and health networks are the most consistent sponsors in Florida. AdventHealth, HCA Florida Healthcare, UF Health, NCH Healthcare System, and Jackson Health System have documented histories of sponsoring work visas for healthcare support staff. Multi-specialty outpatient groups and academic medical centers affiliated with the University of Miami or the University of Florida are also worth targeting, as they tend to have dedicated HR teams experienced with immigration processes.
What visa types are most commonly used for patient service specialist roles in Florida?
The H-1B visa is the most common route, but patient service specialist positions must qualify as specialty occupations requiring at least a bachelor's degree in a specific field, which can be a challenge for some role definitions. Candidates with clinical administration or health information management degrees have stronger cases. The TN visa is available to Canadian and Mexican nationals in qualifying health-related categories. Some positions may also be filled through employer-sponsored green card processes for candidates already holding work authorization.
Which cities in Florida have the most patient service specialist visa sponsorship jobs?
Orlando and Tampa consistently show the highest concentration of patient service specialist openings, driven by large hospital campuses and the growth of outpatient care networks in both metro areas. Miami and its surrounding counties offer strong volume as well, particularly within the Jackson Health System and private multi-specialty clinics. Jacksonville, home to Mayo Clinic's Florida campus and several HCA Florida hospitals, is another active market. Gainesville also sees hiring tied to UF Health.
How to find patient service specialist visa sponsorship jobs in Florida?
Migrate Mate is built specifically for international candidates searching for visa-sponsored roles in the United States, including patient service specialist positions filtered by state. You can search Florida-specific listings and filter by sponsorship availability rather than sorting through unfiltered postings manually. Focus your applications on large hospital networks and academic medical centers in the state, as these employers have established immigration support infrastructure and are more likely to have prior experience sponsoring international hires for administrative healthcare roles.
Are there any Florida-specific factors that affect visa sponsorship for patient service specialists?
Florida's high volume of healthcare facilities and its position as one of the largest states by population creates a competitive but active hiring market for patient service specialists. Employers sponsoring H-1B visas must meet the Department of Labor's prevailing wage requirements for the specific metropolitan area, which differ between Orlando, Miami, and smaller markets. Florida also has a large pipeline of internationally educated graduates from programs at Florida International University and the University of South Florida, which may increase competition for sponsored roles in major metro areas.
What is the prevailing wage for sponsored patient service specialist jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.