Support Lead Visa Sponsorship Jobs in Florida
Florida's support lead hiring spans technology services, healthcare IT, and financial platforms, with Tampa, Miami, and Orlando emerging as the main hubs. Companies including Citigroup, Chewy, and Cognizant have sponsored international workers in customer-facing and technical support leadership roles across the state.
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Get Access To All JobsINTRODUCTION
The Production Support Lead Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
- The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implement solutions.
- Provides expertise in area and an advanced level of understanding of the principles of apps support.
- Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
- Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
- Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements.
- Considers the implications of the application of technology to the current environment.
- Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
- Acts as advisor or coach to new or lower level analysts; allocates work.
- Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
- Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
- Persuades and influences others through strong and comprehensive communication and diplomacy skills.
- Performs other duties and functions as assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
BASIC QUALIFICATIONS:
- 6-10 years experience in Production Support
- Working knowledge of Oracle and MS SQL. (Able to build ad hoc SQL queries)
- Working knowledge of UNIX (Linux) and Windows. (Able to navigate the system and know the core administration functions)
- Strong analytical skills & attention to detail
- IT (spreadsheet/analytical/modeling skills)
- Positive attitude and keen to learn.
- Good communication and interpersonal skills.
- Ability to work under stress and time constraints.
PREFERRED QUALIFICATIONS:
- Basic Business knowledge/ understanding of financial markets and products.
- Experience with Messaging Technologies (TIBCO, SWIFT, MQ, Kafka a plus)
- Experience with real-time monitoring systems such as ITRS Geneos and AppDynamics
- Job scheduling tool such as AutoSys.
- Issue tracking and reporting using tools such as JIRA or other ticket tracking system
- Knowledge/ experience of problem Management Tools.
- Good all-round PC skills. (I.e. Windows OS / Networks / General Hardware)
- Programming/Scripting skills in any language
Education:
- Bachelor’s/University degree, Master’s degree preferred
JOB FAMILY GROUP:
Technology
JOB FAMILY:
Applications Support
TIME TYPE:
Full time
PRIMARY LOCATION:
Tampa Florida United States
PRIMARY LOCATION FULL TIME SALARY RANGE:
$113,840.00 - $170,760.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
ANTICIPATED POSTING CLOSE DATE:
jul 22, 2026
AUTOMATED PROCESSING AND AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
INTRODUCTION
The Production Support Lead Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
- The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implement solutions.
- Provides expertise in area and an advanced level of understanding of the principles of apps support.
- Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
- Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
- Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements.
- Considers the implications of the application of technology to the current environment.
- Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
- Acts as advisor or coach to new or lower level analysts; allocates work.
- Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
- Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
- Persuades and influences others through strong and comprehensive communication and diplomacy skills.
- Performs other duties and functions as assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
BASIC QUALIFICATIONS:
- 6-10 years experience in Production Support
- Working knowledge of Oracle and MS SQL. (Able to build ad hoc SQL queries)
- Working knowledge of UNIX (Linux) and Windows. (Able to navigate the system and know the core administration functions)
- Strong analytical skills & attention to detail
- IT (spreadsheet/analytical/modeling skills)
- Positive attitude and keen to learn.
- Good communication and interpersonal skills.
- Ability to work under stress and time constraints.
PREFERRED QUALIFICATIONS:
- Basic Business knowledge/ understanding of financial markets and products.
- Experience with Messaging Technologies (TIBCO, SWIFT, MQ, Kafka a plus)
- Experience with real-time monitoring systems such as ITRS Geneos and AppDynamics
- Job scheduling tool such as AutoSys.
- Issue tracking and reporting using tools such as JIRA or other ticket tracking system
- Knowledge/ experience of problem Management Tools.
- Good all-round PC skills. (I.e. Windows OS / Networks / General Hardware)
- Programming/Scripting skills in any language
Education:
- Bachelor’s/University degree, Master’s degree preferred
JOB FAMILY GROUP:
Technology
JOB FAMILY:
Applications Support
TIME TYPE:
Full time
PRIMARY LOCATION:
Tampa Florida United States
PRIMARY LOCATION FULL TIME SALARY RANGE:
$113,840.00 - $170,760.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
ANTICIPATED POSTING CLOSE DATE:
jul 22, 2026
AUTOMATED PROCESSING AND AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Support Lead Job Roles in Florida
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Search Support Lead Jobs in FloridaSupport Lead Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for support leads in Florida?
Technology services firms and large enterprise employers have historically sponsored support leads in Florida. Companies such as Citigroup in Tampa, Chewy in Dania Beach, Cognizant across multiple Florida offices, and Conduent have filed Labor Condition Applications for support leadership roles. Healthcare IT and financial services employers also appear frequently in federal sponsorship disclosure data for this role category.
Which visa types are most common for support lead roles in Florida?
The H-1B visa is the most common visa for support leads in Florida when the role requires a bachelor's degree in a relevant field such as information technology, business administration, or computer science. The L-1A is relevant for intracompany transferees moving into a managerial support leadership position. Support leads with extensive specialized knowledge may qualify for L-1B status under a multinational employer's internal transfer program.
Which cities in Florida have the most support lead sponsorship jobs?
Tampa and Miami account for the largest share of support lead sponsorship activity in Florida. Tampa hosts significant operations for financial services firms, IT outsourcing companies, and healthcare technology employers. Miami's concentration of multinational corporations and financial institutions generates demand for bilingual support leadership. Orlando has also grown as a hub for technology and hospitality-adjacent IT support roles.
How to find support lead visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically to employers actively sponsoring international workers, making it straightforward to browse support lead openings in Florida without sorting through roles that offer no sponsorship. You can filter by state and role type to surface positions in Tampa, Miami, and Orlando from companies with a documented history of H-1B and L-1 visa filings for support leadership positions.
Are there any Florida-specific considerations for support lead visa sponsorship?
Florida's concentration of financial services, healthcare IT, and technology outsourcing firms means support lead roles often require demonstrated team management experience to satisfy the specialty occupation standard for H-1B eligibility. Tampa's growing tech corridor and Miami's international business environment attract multinational employers who use L-1 transfers to bring experienced support leaders from overseas offices into Florida-based operations.
What is the prevailing wage for sponsored support lead jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.