Concierge Visa Sponsorship Jobs in Georgia
Georgia's hospitality industry spans Atlanta's luxury hotels, Savannah's historic inns, and Augusta's golf resorts, creating steady demand for skilled concierge professionals. Major employers including Marriott, Hilton, and Four Seasons properties in Atlanta have sponsored H-1B visa and H-2B visa workers for guest services roles, making Georgia a notable destination for international concierge candidates.
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Get Access To All JobsABOUT THE POSITION:
As a Client Concierge Desk team member at Velosio, you will play a vital role in providing exceptional Client service and support to our clients. Your primary responsibility will be to serve as clients’ main point of contact, assisting them with their inquiries, facilitating technical issues, and providing a world class client experience. You will work closely with various internal teams to coordinate and resolve client requests and provide timely and accurate information.
This role is hybrid onsite 3 days a week in our Atlanta, GA office.
WHO WE ARE:
At Velosio, we focus on what matters most - our people. We are a values-driven organization committed to delivering an outstanding employee experience to all our team members. With our 400 dedicated team members serving over 4,000 clients, we know that one size doesn’t fit all. Our diverse workforce is comprised of team members ranging from up-and-coming recent graduates to experts in the industry, and we ensure that each of our team members has the resources they need to thrive.
Due to our proven dedication to our employees and our clients, Velosio has achieved a 30-year legacy of recognized innovation in ERP, CRM, productivity, and Business Intelligence solutions. We are counted in the top 1% of Microsoft Dynamics Partners worldwide, a recognized Microsoft Gold Partner, a 25-time award winner of Microsoft’s Inner Circle and named the 2021 Dynamics 365 Business Central Partner of the Year.
Let's grow together! Are you looking for a high-growth, innovative, collaborative career focused on accountability and continuous improvement? Velosio will help you achieve your NEXT.
YOUR DAY MIGHT LOOK LIKE:
- Client Support and Services: Serve as the first point of contact for clients via phone, email, or chat, providing prompt and professional assistance for inquiries, issues, and requests.
- Facilitating Troubleshooting & Guidance: Identify and facilitate client technical issues by documenting problems and escalating complex issues to the appropriate internal teams as needed.
- Product Knowledge: Develop a comprehensive understanding of Velosio's products and services to address client inquiries and provide accurate information effectively.
- Client Satisfaction: Ensure high levels of client satisfaction by actively listening to their needs, managing expectations, and providing personalized and timely responses.
- Ticket Management: Log and track client interactions and requests in an internal ticketing system, ensuring proper documentation, prioritization, and resolution. Assist with creation and management of Microsoft support tickets as needed.
- Collaborative Coordination: Collaborate with internal teams to coordinate client requests, gather necessary information, and facilitate issue resolution.
- Continuous Improvement: Identify opportunities to enhance the client experience and improve processes, actively sharing feedback and insights with the team to drive ongoing improvements.
- Knowledge Sharing: Contribute to the team's knowledge base by documenting process enhancements, best practices, and frequently asked questions to enable self-service support resources for clients.
- Licensing Assistance: Provide guidance for licensing inquiries related to subscription software and on-premise renewals.
- Other duties as assigned.
WHAT YOU'LL BRING:
- Bachelor’s Degree in a related field.
- Proven experience in a client service or technical support role, preferably in a software or technology environment.
- Strong problem-solving and troubleshooting skills with the ability to analyze and resolve client issues effectively.
- Excellent verbal and written communication skills.
- Exceptional Client service orientation with a strong focus on client satisfaction.
- Ability to multi-task and prioritize tasks in a fast-paced, deadline-driven environment.
- Familiarity with CRM systems, ticketing systems, and remote support tools is desirable.
- Willingness to learn and adapt to new technologies and software solutions.
- Highly detail oriented and well organized with the ability to meet assigned deadlines.
- Strong work ethic and ability to work in a team and independently with minimal supervision.
SOME REASONS YOU MIGHT LIKE WORKING WITH US:
At Velosio, YOU MATTER.
Due to our proven commitment to delivering an exemplary employee experience, Velosio was awarded Best Company Culture and Best Company for Women by Comparably in 2023, 2022 and 2021, in addition to Best Company for Career Growth, Best Perks & Benefits, and Best Leadership Team by Comparably in 2022 and 2023!
Access the following link to see why 100% of current Velosio team members feel their company is invested in their career growth, 99% of current Velosio employees feel their manager cares about them as a person, and 99% of current Velosio team members look forward to interacting with their coworkers every day:
https://www.comparably.com/companies/velosio
At Velosio, YOUR WELLNESS MATTERS.
We know one size doesn't fit all, which is why we offer a comprehensive benefits package that allows our team members to create a personalized plan best suited for their unique needs, including:
- 3 Medical Insurance options with a company contribution to HSA
- 3 Dental Insurance options including adult orthodontics
- 3 Vision Insurance options
- PTO with added time with each year of service
- Remote working environment
- 401k Match 50% of the first 6%
- StayWell Program – a cash reimbursement up to $600 a year toward Wellness
- Quarterly Incentive Program
LI-JH1
ABOUT THE POSITION:
As a Client Concierge Desk team member at Velosio, you will play a vital role in providing exceptional Client service and support to our clients. Your primary responsibility will be to serve as clients’ main point of contact, assisting them with their inquiries, facilitating technical issues, and providing a world class client experience. You will work closely with various internal teams to coordinate and resolve client requests and provide timely and accurate information.
This role is hybrid onsite 3 days a week in our Atlanta, GA office.
WHO WE ARE:
At Velosio, we focus on what matters most - our people. We are a values-driven organization committed to delivering an outstanding employee experience to all our team members. With our 400 dedicated team members serving over 4,000 clients, we know that one size doesn’t fit all. Our diverse workforce is comprised of team members ranging from up-and-coming recent graduates to experts in the industry, and we ensure that each of our team members has the resources they need to thrive.
Due to our proven dedication to our employees and our clients, Velosio has achieved a 30-year legacy of recognized innovation in ERP, CRM, productivity, and Business Intelligence solutions. We are counted in the top 1% of Microsoft Dynamics Partners worldwide, a recognized Microsoft Gold Partner, a 25-time award winner of Microsoft’s Inner Circle and named the 2021 Dynamics 365 Business Central Partner of the Year.
Let's grow together! Are you looking for a high-growth, innovative, collaborative career focused on accountability and continuous improvement? Velosio will help you achieve your NEXT.
YOUR DAY MIGHT LOOK LIKE:
- Client Support and Services: Serve as the first point of contact for clients via phone, email, or chat, providing prompt and professional assistance for inquiries, issues, and requests.
- Facilitating Troubleshooting & Guidance: Identify and facilitate client technical issues by documenting problems and escalating complex issues to the appropriate internal teams as needed.
- Product Knowledge: Develop a comprehensive understanding of Velosio's products and services to address client inquiries and provide accurate information effectively.
- Client Satisfaction: Ensure high levels of client satisfaction by actively listening to their needs, managing expectations, and providing personalized and timely responses.
- Ticket Management: Log and track client interactions and requests in an internal ticketing system, ensuring proper documentation, prioritization, and resolution. Assist with creation and management of Microsoft support tickets as needed.
- Collaborative Coordination: Collaborate with internal teams to coordinate client requests, gather necessary information, and facilitate issue resolution.
- Continuous Improvement: Identify opportunities to enhance the client experience and improve processes, actively sharing feedback and insights with the team to drive ongoing improvements.
- Knowledge Sharing: Contribute to the team's knowledge base by documenting process enhancements, best practices, and frequently asked questions to enable self-service support resources for clients.
- Licensing Assistance: Provide guidance for licensing inquiries related to subscription software and on-premise renewals.
- Other duties as assigned.
WHAT YOU'LL BRING:
- Bachelor’s Degree in a related field.
- Proven experience in a client service or technical support role, preferably in a software or technology environment.
- Strong problem-solving and troubleshooting skills with the ability to analyze and resolve client issues effectively.
- Excellent verbal and written communication skills.
- Exceptional Client service orientation with a strong focus on client satisfaction.
- Ability to multi-task and prioritize tasks in a fast-paced, deadline-driven environment.
- Familiarity with CRM systems, ticketing systems, and remote support tools is desirable.
- Willingness to learn and adapt to new technologies and software solutions.
- Highly detail oriented and well organized with the ability to meet assigned deadlines.
- Strong work ethic and ability to work in a team and independently with minimal supervision.
SOME REASONS YOU MIGHT LIKE WORKING WITH US:
At Velosio, YOU MATTER.
Due to our proven commitment to delivering an exemplary employee experience, Velosio was awarded Best Company Culture and Best Company for Women by Comparably in 2023, 2022 and 2021, in addition to Best Company for Career Growth, Best Perks & Benefits, and Best Leadership Team by Comparably in 2022 and 2023!
Access the following link to see why 100% of current Velosio team members feel their company is invested in their career growth, 99% of current Velosio employees feel their manager cares about them as a person, and 99% of current Velosio team members look forward to interacting with their coworkers every day:
https://www.comparably.com/companies/velosio
At Velosio, YOUR WELLNESS MATTERS.
We know one size doesn't fit all, which is why we offer a comprehensive benefits package that allows our team members to create a personalized plan best suited for their unique needs, including:
- 3 Medical Insurance options with a company contribution to HSA
- 3 Dental Insurance options including adult orthodontics
- 3 Vision Insurance options
- PTO with added time with each year of service
- Remote working environment
- 401k Match 50% of the first 6%
- StayWell Program – a cash reimbursement up to $600 a year toward Wellness
- Quarterly Incentive Program
LI-JH1
Concierge Job Roles in Georgia
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Search Concierge Jobs in GeorgiaConcierge Jobs in Georgia: Frequently Asked Questions
Which companies in Georgia sponsor visas for concierge roles?
Large hotel brands with Georgia properties are the most active sponsors. Marriott, Hilton, Hyatt, and Four Seasons affiliates operating in Atlanta, Savannah, and Augusta have filed Labor Condition Applications for guest services and concierge positions. Convention-focused properties near Atlanta's Georgia World Congress Center and luxury resort operators in coastal Georgia also appear in DOL sponsorship records for hospitality roles.
Which visa types are most common for concierge jobs in Georgia?
The H-1B applies to concierge roles framed as specialty occupations requiring a hospitality management or related bachelor's degree. The H-2B covers temporary or seasonal concierge positions, which is common at resort and golf properties in Augusta and coastal Georgia with peak visitor seasons. Candidates already holding TN visa, E-3 visa, or O-1 visa status may also find Georgia employers willing to facilitate a transfer without new sponsorship paperwork.
How to find concierge visa sponsorship jobs in Georgia?
Migrate Mate filters job listings specifically by visa sponsorship history, so you can search for concierge roles in Georgia and see which employers have a verified record of sponsoring workers. This is more targeted than browsing general listings. Focus your search on Atlanta, Savannah, and Augusta, where hospitality demand is highest and sponsoring employers are most concentrated.
Which cities in Georgia have the most concierge sponsorship opportunities?
Atlanta leads by a wide margin, driven by its hotel density around Buckhead, Midtown, and the convention district. Savannah is the second-strongest market, with its historic downtown hotel corridor generating consistent demand for experienced concierge staff. Augusta sees seasonal spikes around the Masters Tournament each spring. Smaller markets like St. Simons Island and Jekyll Island have niche resort properties that occasionally sponsor for seasonal concierge roles.
Are there any Georgia-specific factors that affect concierge visa sponsorship?
Georgia employers must meet DOL prevailing wage requirements for the concierge role's location and experience level, which you can research using the OFLC Wage Search tool. Georgia is an E-Verify state for public employers and state contractors, so many large hotel groups operating here already use E-Verify, which can streamline work authorization verification. The concentration of hospitality management programs at Georgia State University and Georgia Tech also means some employers in Atlanta have established pipelines for international hospitality graduates.
What is the prevailing wage for sponsored concierge jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.