Concierge Visa Sponsorship Jobs in Georgia
Georgia's hospitality industry spans Atlanta's luxury hotels, Savannah's historic inns, and Augusta's golf resorts, creating steady demand for skilled concierge professionals. Major employers including Marriott, Hilton, and Four Seasons properties in Atlanta have sponsored H-1B visa and H-2B visa workers for guest services roles, making Georgia a notable destination for international concierge candidates.
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Get Access To All JobsWork Shift
Day
Work Day(s)
Friday, Saturday, Sunday
Shift Start Time
8:00 AM
Shift End Time
6:30 PM
Worker Sub-Type
Regular
Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
Creates a patient experience that communicates care, respect, and attention to the personal needs of patients, families, and visitors. Connect patients, families, and visitors to a variety of support services available at Children's Healthcare of Atlanta and serves as a resource for outside services. Advocates for the needs of patients, families, and visitors during their stay at Children’s Healthcare of Atlanta.
Experience
Two years of experience in customer service in a business office environment
Preferred Qualifications
- Bachelor's degree
- Experience in a healthcare-related office or a communications center
- Medical terminology knowledge
- Experience in handling multiple phone lines
Education
High school diploma
Certification Summary
Valid Georgia driver’s license
Knowledge, Skills and Abilities
- Excellent customer service skills, communication skills, and the ability to communicate well in person, in writing, and on the phone
- Must be able to work effectively in pressured situations and demonstrate the ability to diffuse escalating situations
- Strong problem-solving skills
- Proficient in Windows and Technology including Microsoft Office (Word, Excel, Outlook)
- Self-starter with the ability to work with minimal supervision
- Ability to work as part of a team
- Ability to quickly adapt to change while maintaining a positive attitude
Job Responsibilities
-
Trends service data received via NRC Health as relates to behaviors (bedside manner and interactions between staff, patients, and families) and partners with Family Experience Specialists to establish possible best practice and process improvements.
-
Provides liaison service between customers and hospital staff. Visits and rounds on patients and families in designated areas and follows up on any problems reported by patients and families. Seeks out and responds to questions and inquiries received through face-to-face contact with customers regarding Children’s Healthcare of Atlanta services and/or policies.
-
Thoroughly documents all rounds in Rounds+ and sends service alerts as needed while collaborating with unit leadership on resolving issues.
-
Ensures that customers receive the best service possible through providing information and coordinating with other functions and departments as required including provisioning MyChart Bedside tablets to admitted patients.
-
Acts as family contact, advocate, and resource regarding non-clinical concerns/needs and hospital services available, including food services, environmental, and engineering (e.g., room service, visiting hours, phone system, sleep sofa).
-
Refers any medical care issues to the nursing leadership for appropriate handling and partners with Patient Representatives on clinical issues.
-
Advises all relevant departments of patient/parent/customer concerns that require staff intervention.
-
Processes accurate paperwork (Health Insurance Portability and Accountability Act standards) on each patient/contact in a timely manner including proper consents for MyChart Bedside tablets.
-
Documents each round when the round is completed.
-
Performs follow-up with patients who have been in the hospital regarding the services they received.
-
Provides weekly and monthly reports to supervisor/manager.
-
Provides coverage at all locations by picking up shifts or assisting at other campuses (unless hired for a specific department).
-
Maintains a great impression for the hospital and serves as a service excellence role model for other Children’s Healthcare of Atlanta staff.
-
Performs other duties as assigned by the manager or director.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
1001 Johnson Ferry Rd
Job Family
Family Support
Work Shift
Day
Work Day(s)
Friday, Saturday, Sunday
Shift Start Time
8:00 AM
Shift End Time
6:30 PM
Worker Sub-Type
Regular
Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
Creates a patient experience that communicates care, respect, and attention to the personal needs of patients, families, and visitors. Connect patients, families, and visitors to a variety of support services available at Children's Healthcare of Atlanta and serves as a resource for outside services. Advocates for the needs of patients, families, and visitors during their stay at Children’s Healthcare of Atlanta.
Experience
Two years of experience in customer service in a business office environment
Preferred Qualifications
- Bachelor's degree
- Experience in a healthcare-related office or a communications center
- Medical terminology knowledge
- Experience in handling multiple phone lines
Education
High school diploma
Certification Summary
Valid Georgia driver’s license
Knowledge, Skills and Abilities
- Excellent customer service skills, communication skills, and the ability to communicate well in person, in writing, and on the phone
- Must be able to work effectively in pressured situations and demonstrate the ability to diffuse escalating situations
- Strong problem-solving skills
- Proficient in Windows and Technology including Microsoft Office (Word, Excel, Outlook)
- Self-starter with the ability to work with minimal supervision
- Ability to work as part of a team
- Ability to quickly adapt to change while maintaining a positive attitude
Job Responsibilities
-
Trends service data received via NRC Health as relates to behaviors (bedside manner and interactions between staff, patients, and families) and partners with Family Experience Specialists to establish possible best practice and process improvements.
-
Provides liaison service between customers and hospital staff. Visits and rounds on patients and families in designated areas and follows up on any problems reported by patients and families. Seeks out and responds to questions and inquiries received through face-to-face contact with customers regarding Children’s Healthcare of Atlanta services and/or policies.
-
Thoroughly documents all rounds in Rounds+ and sends service alerts as needed while collaborating with unit leadership on resolving issues.
-
Ensures that customers receive the best service possible through providing information and coordinating with other functions and departments as required including provisioning MyChart Bedside tablets to admitted patients.
-
Acts as family contact, advocate, and resource regarding non-clinical concerns/needs and hospital services available, including food services, environmental, and engineering (e.g., room service, visiting hours, phone system, sleep sofa).
-
Refers any medical care issues to the nursing leadership for appropriate handling and partners with Patient Representatives on clinical issues.
-
Advises all relevant departments of patient/parent/customer concerns that require staff intervention.
-
Processes accurate paperwork (Health Insurance Portability and Accountability Act standards) on each patient/contact in a timely manner including proper consents for MyChart Bedside tablets.
-
Documents each round when the round is completed.
-
Performs follow-up with patients who have been in the hospital regarding the services they received.
-
Provides weekly and monthly reports to supervisor/manager.
-
Provides coverage at all locations by picking up shifts or assisting at other campuses (unless hired for a specific department).
-
Maintains a great impression for the hospital and serves as a service excellence role model for other Children’s Healthcare of Atlanta staff.
-
Performs other duties as assigned by the manager or director.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
1001 Johnson Ferry Rd
Job Family
Family Support
Concierge Job Roles in Georgia
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Search Concierge Jobs in GeorgiaConcierge Jobs in Georgia: Frequently Asked Questions
Which companies in Georgia sponsor visas for concierge roles?
Large hotel brands with Georgia properties are the most active sponsors. Marriott, Hilton, Hyatt, and Four Seasons affiliates operating in Atlanta, Savannah, and Augusta have filed Labor Condition Applications for guest services and concierge positions. Convention-focused properties near Atlanta's Georgia World Congress Center and luxury resort operators in coastal Georgia also appear in DOL sponsorship records for hospitality roles.
Which visa types are most common for concierge jobs in Georgia?
The H-1B applies to concierge roles framed as specialty occupations requiring a hospitality management or related bachelor's degree. The H-2B covers temporary or seasonal concierge positions, which is common at resort and golf properties in Augusta and coastal Georgia with peak visitor seasons. Candidates already holding TN visa, E-3 visa, or O-1 visa status may also find Georgia employers willing to facilitate a transfer without new sponsorship paperwork.
How to find concierge visa sponsorship jobs in Georgia?
Migrate Mate filters job listings specifically by visa sponsorship history, so you can search for concierge roles in Georgia and see which employers have a verified record of sponsoring workers. This is more targeted than browsing general listings. Focus your search on Atlanta, Savannah, and Augusta, where hospitality demand is highest and sponsoring employers are most concentrated.
Which cities in Georgia have the most concierge sponsorship opportunities?
Atlanta leads by a wide margin, driven by its hotel density around Buckhead, Midtown, and the convention district. Savannah is the second-strongest market, with its historic downtown hotel corridor generating consistent demand for experienced concierge staff. Augusta sees seasonal spikes around the Masters Tournament each spring. Smaller markets like St. Simons Island and Jekyll Island have niche resort properties that occasionally sponsor for seasonal concierge roles.
Are there any Georgia-specific factors that affect concierge visa sponsorship?
Georgia employers must meet DOL prevailing wage requirements for the concierge role's location and experience level, which you can research using the OFLC Wage Search tool. Georgia is an E-Verify state for public employers and state contractors, so many large hotel groups operating here already use E-Verify, which can streamline work authorization verification. The concentration of hospitality management programs at Georgia State University and Georgia Tech also means some employers in Atlanta have established pipelines for international hospitality graduates.
What is the prevailing wage for sponsored concierge jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.