Concierge Visa Sponsorship Jobs in Ohio
Ohio's hospitality sector spans luxury hotels in Columbus and Cleveland, major convention centers, and resorts near Lake Erie, creating steady demand for skilled concierge professionals. Large hotel brands and casino resorts in the state have sponsored H-1B visa and other work visas for qualified international candidates with guest services experience and language skills.
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Get Access To All JobsPosition Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Concierge Job Roles in Ohio
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Search Concierge Jobs in OhioConcierge Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for concierge roles in Ohio?
Large hospitality brands operating in Ohio, including Marriott, Hilton, and Hyatt properties in Columbus, Cleveland, and Cincinnati, have histories of H-1B and other work visa sponsorships. Major casino resorts such as JACK Cleveland Casino and MGM Northfield Park also employ concierge staff and have sponsored visas for specialized candidates. Confirming active sponsorship directly with the employer remains essential, as sponsorship decisions vary by property and position.
Which visa types are most common for concierge roles in Ohio?
H-1B classification is the most commonly pursued path for concierge positions when the role requires a degree in hospitality management or a related specialty field. Some candidates working for multinational hotel chains may qualify for an L-1 visa intracompany transfer. Employers must file a Labor Condition Application with the DOL and demonstrate the offered wage meets the prevailing wage level determined through the OFLC Wage Search before sponsoring an H-1B.
How to find concierge visa sponsorship jobs in Ohio?
Migrate Mate is the most direct way to search for concierge visa sponsorship jobs specifically in Ohio. The platform filters listings by role and state, surfacing employers who have active openings and sponsorship histories for guest services and concierge positions. Focusing your search on Columbus, Cleveland, and Cincinnati properties, which concentrate Ohio's highest hotel and resort density, gives you the strongest starting pool of sponsoring employers.
Which cities in Ohio have the most concierge sponsorship jobs?
Columbus leads Ohio for concierge sponsorship opportunities, anchored by its downtown convention hotels, the Short North district, and the Columbus Convention Center. Cleveland follows closely, with hotels along the lakefront and near the Huntington Convention Center. Cincinnati rounds out the top three, supported by its riverfront hotels and growing meetings market. Smaller markets like Sandusky, home to Cedar Point resort, occasionally post sponsored concierge openings during peak seasons.
Are there state-specific considerations for concierge visa sponsorship in Ohio?
Ohio does not impose state-level immigration requirements beyond federal obligations, but employers must still complete E-Verify enrollment and post the required DOL notices on-site before hiring a sponsored worker. Concierge roles are assessed against hospitality and guest services prevailing wage levels set by OFLC for the specific Ohio county where the position is located, meaning wages differ between Columbus, a higher-cost market, and smaller Ohio cities. Candidates should review the O*NET profile for concierge occupations to understand the educational and skill benchmarks employers cite in sponsorship petitions.
What is the prevailing wage for sponsored concierge jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.