Concierge Visa Sponsorship Jobs in Ohio
Ohio's hospitality sector spans luxury hotels in Columbus and Cleveland, major convention centers, and resorts near Lake Erie, creating steady demand for skilled concierge professionals. Large hotel brands and casino resorts in the state have sponsored H-1B visa and other work visas for qualified international candidates with guest services experience and language skills.
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Get Access To All JobsPosition Summary
The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club acquisition and retention goals. This position serves as a leader on The Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. Enjoy a fun and healthy work environment while building value-based relationships which increases brand loyalty and supports members in achieving their healthy way of life goals.
Job Duties and Responsibilities
- Facilitate check-in process for members and guests entering club
- Monitors, handles, and delegates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Proactively builds relationships with members and guests, regularly creating over the top service experiences
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Functions as a player on the Certified Retention Team, assisting members requesting to cancel their membership by communicating options and facilitating the option that best suits the member
- Engage in service recovery for member questions and concerns, utilizing appropriate tools and resources to find solutions to ensure customer satisfaction
- Customizes the buying experience for prospective members by encouraging involvement with amenities and programs aligned to customers interests and needs
- Communicates with members and prospective members via email or phone in a manner aligned with our brand
- Completes administrative duties, club paperwork and cash drawer reconciliation
Position Requirements
- High School graduate or equivalent
- Minimum of 1-year customer service experience
- Minimum of 1-year sales experience
- Completion of Membership Sales Certification within 60 days of hire
- Completion of Retention Specialist Certification within 60 days of hire
Preferred Requirements
- Bachelors Degree in Hospitality or related field
- Fitness industry knowledge
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Position Summary
The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club acquisition and retention goals. This position serves as a leader on The Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. Enjoy a fun and healthy work environment while building value-based relationships which increases brand loyalty and supports members in achieving their healthy way of life goals.
Job Duties and Responsibilities
- Facilitate check-in process for members and guests entering club
- Monitors, handles, and delegates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Proactively builds relationships with members and guests, regularly creating over the top service experiences
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Functions as a player on the Certified Retention Team, assisting members requesting to cancel their membership by communicating options and facilitating the option that best suits the member
- Engage in service recovery for member questions and concerns, utilizing appropriate tools and resources to find solutions to ensure customer satisfaction
- Customizes the buying experience for prospective members by encouraging involvement with amenities and programs aligned to customers interests and needs
- Communicates with members and prospective members via email or phone in a manner aligned with our brand
- Completes administrative duties, club paperwork and cash drawer reconciliation
Position Requirements
- High School graduate or equivalent
- Minimum of 1-year customer service experience
- Minimum of 1-year sales experience
- Completion of Membership Sales Certification within 60 days of hire
- Completion of Retention Specialist Certification within 60 days of hire
Preferred Requirements
- Bachelors Degree in Hospitality or related field
- Fitness industry knowledge
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Concierge Job Roles in Ohio
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Search Concierge Jobs in OhioConcierge Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for concierge roles in Ohio?
Large hospitality brands operating in Ohio, including Marriott, Hilton, and Hyatt properties in Columbus, Cleveland, and Cincinnati, have histories of H-1B and other work visa sponsorships. Major casino resorts such as JACK Cleveland Casino and MGM Northfield Park also employ concierge staff and have sponsored visas for specialized candidates. Confirming active sponsorship directly with the employer remains essential, as sponsorship decisions vary by property and position.
Which visa types are most common for concierge roles in Ohio?
H-1B classification is the most commonly pursued path for concierge positions when the role requires a degree in hospitality management or a related specialty field. Some candidates working for multinational hotel chains may qualify for an L-1 visa intracompany transfer. Employers must file a Labor Condition Application with the DOL and demonstrate the offered wage meets the prevailing wage level determined through the OFLC Wage Search before sponsoring an H-1B.
How to find concierge visa sponsorship jobs in Ohio?
Migrate Mate is the most direct way to search for concierge visa sponsorship jobs specifically in Ohio. The platform filters listings by role and state, surfacing employers who have active openings and sponsorship histories for guest services and concierge positions. Focusing your search on Columbus, Cleveland, and Cincinnati properties, which concentrate Ohio's highest hotel and resort density, gives you the strongest starting pool of sponsoring employers.
Which cities in Ohio have the most concierge sponsorship jobs?
Columbus leads Ohio for concierge sponsorship opportunities, anchored by its downtown convention hotels, the Short North district, and the Columbus Convention Center. Cleveland follows closely, with hotels along the lakefront and near the Huntington Convention Center. Cincinnati rounds out the top three, supported by its riverfront hotels and growing meetings market. Smaller markets like Sandusky, home to Cedar Point resort, occasionally post sponsored concierge openings during peak seasons.
Are there state-specific considerations for concierge visa sponsorship in Ohio?
Ohio does not impose state-level immigration requirements beyond federal obligations, but employers must still complete E-Verify enrollment and post the required DOL notices on-site before hiring a sponsored worker. Concierge roles are assessed against hospitality and guest services prevailing wage levels set by OFLC for the specific Ohio county where the position is located, meaning wages differ between Columbus, a higher-cost market, and smaller Ohio cities. Candidates should review the O*NET profile for concierge occupations to understand the educational and skill benchmarks employers cite in sponsorship petitions.
What is the prevailing wage for sponsored concierge jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.