Sales Support Specialist Visa Sponsorship Jobs in Georgia
Sales support specialist roles in Georgia are concentrated in Atlanta's corporate corridor, where companies like NCR Voyix, Fiserv, and Global-E maintain large commercial operations teams. Cox Enterprises and UPS also hire for these roles across metro Atlanta. International candidates with strong CRM and B2B coordination backgrounds will find Georgia's technology and logistics sectors particularly active for visa sponsorship.
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Get Access To All JobsParts Sales Support Specialist
ABOUT THE ROLE
As part of the SANY America team, SANY America is seeking an experienced and highly motivated Parts Sales Support Specialist with the deep investment and backing of SANY Group. The Americas business expects to grow significantly in the coming years. Critical to this growth is the appointment of a high-quality Parts Sales Support Specialist who has the knowledge and passion for working with heavy duty construction equipment parts. Under general supervision in a technical support and call center environment, the candidate will provide technical parts support to our dealers and end-users through email, phone calls, and online requests. This position is onsite in Peachtree City, GA.
SANY America continues to make strong progress and significant investments in the Americas market; the organization is now pursuing an aggressive growth strategy and is looking to move quickly beyond this initial platform and increase their market share. This role will require someone who can balance multiple tasks while being a problem solver that can create and improve processes with outside-the-box thinking.
With current revenues over $500 million, SANY America continues to make strong progress and significant investments in the Americas market; the organization is now pursuing an aggressive growth strategy and is looking to move quickly beyond this initial platform and increase their market share.
KEY RESPONSIBILITIES
This role will work directly with the Dealer Support - Senior Manager to ensure an effective strategy is executed. This will require:
- Delivering parts support to our dealers and end-users as part of our call center or online via Sales Force.
- Record, update, maintain and close cases in Sales Force, documenting dealer and customer inquiries.
- Interact with Sany authorized dealers and customers to provide and process information in response to inquiries, concerns, and requests about parts, parts manuals and parts orders.
- Gather customers’ information and determine the parts the customer needs.
- Research required information using the internet, SAP system and the SIS parts information system.
- Follow standard processes and procedures from the Parts SOP and other applicable policies.
- Identify and escalate priority issues per dealer or customer needs.
- Independently resolve problems involving managers and other departments as appropriate.
- Offer alternative solutions where appropriate with the objective of increasing dealer and customer satisfaction and their business.
- Follow up on pending parts orders and backorders with dealers and customers on a regular and scheduled basis.
- Stay current with and actively help develop and improve IT systems, procedures and processes.
REQUIRED QUALIFICATIONS
- Associate or higher degree in a related technical discipline or equivalent related professional experience.
- Minimum of 3 years’ experience in heavy equipment mechanics or heavy equipment parts sales or customer service.
- Outstanding phone etiquette, fluent in verbal and written English, with the ability to speak and write clearly and accurately.
- Demonstrate experience and history of providing outstanding customer service.
- Demonstrate knowledge and understanding of mechanical, electrical, and hydraulic systems and components used in construction, material handling and crane equipment.
- High proficiency with computers and in the use of Microsoft Office programs.
- Ability to identify parts, systems, and components reliably and correctly in parts manuals and diagrams and ability to understand, apply, and interpret technical specifications.
- Strong communication, presentation and teamwork skills with the ability to build trust and credibility.
- Demonstrate a high degree of creativity and mature judgement in anticipating and solving non-reoccurring, unprecedented problems.
- Have a Root Cause/Countermeasure approach to problem solving (analytical vs. intuitive).
- High energy with a sense of urgency, resiliency, and self-confidence.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Onsite-Peachtree City, GA
TRAVEL REQUIREMENTS
N/A
COMPENSATION
Compensation will be competitive and commensurate with experience. It will include a base salary, an annual performance bonus and other exceptional benefits.
- Medical, dental, and vision
- Paid Time Off
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Company paid STD and LTD benefits
- Life Insurance
- Employee Assistance Program (EAP)
SANY America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.
Parts Sales Support Specialist
ABOUT THE ROLE
As part of the SANY America team, SANY America is seeking an experienced and highly motivated Parts Sales Support Specialist with the deep investment and backing of SANY Group. The Americas business expects to grow significantly in the coming years. Critical to this growth is the appointment of a high-quality Parts Sales Support Specialist who has the knowledge and passion for working with heavy duty construction equipment parts. Under general supervision in a technical support and call center environment, the candidate will provide technical parts support to our dealers and end-users through email, phone calls, and online requests. This position is onsite in Peachtree City, GA.
SANY America continues to make strong progress and significant investments in the Americas market; the organization is now pursuing an aggressive growth strategy and is looking to move quickly beyond this initial platform and increase their market share. This role will require someone who can balance multiple tasks while being a problem solver that can create and improve processes with outside-the-box thinking.
With current revenues over $500 million, SANY America continues to make strong progress and significant investments in the Americas market; the organization is now pursuing an aggressive growth strategy and is looking to move quickly beyond this initial platform and increase their market share.
KEY RESPONSIBILITIES
This role will work directly with the Dealer Support - Senior Manager to ensure an effective strategy is executed. This will require:
- Delivering parts support to our dealers and end-users as part of our call center or online via Sales Force.
- Record, update, maintain and close cases in Sales Force, documenting dealer and customer inquiries.
- Interact with Sany authorized dealers and customers to provide and process information in response to inquiries, concerns, and requests about parts, parts manuals and parts orders.
- Gather customers’ information and determine the parts the customer needs.
- Research required information using the internet, SAP system and the SIS parts information system.
- Follow standard processes and procedures from the Parts SOP and other applicable policies.
- Identify and escalate priority issues per dealer or customer needs.
- Independently resolve problems involving managers and other departments as appropriate.
- Offer alternative solutions where appropriate with the objective of increasing dealer and customer satisfaction and their business.
- Follow up on pending parts orders and backorders with dealers and customers on a regular and scheduled basis.
- Stay current with and actively help develop and improve IT systems, procedures and processes.
REQUIRED QUALIFICATIONS
- Associate or higher degree in a related technical discipline or equivalent related professional experience.
- Minimum of 3 years’ experience in heavy equipment mechanics or heavy equipment parts sales or customer service.
- Outstanding phone etiquette, fluent in verbal and written English, with the ability to speak and write clearly and accurately.
- Demonstrate experience and history of providing outstanding customer service.
- Demonstrate knowledge and understanding of mechanical, electrical, and hydraulic systems and components used in construction, material handling and crane equipment.
- High proficiency with computers and in the use of Microsoft Office programs.
- Ability to identify parts, systems, and components reliably and correctly in parts manuals and diagrams and ability to understand, apply, and interpret technical specifications.
- Strong communication, presentation and teamwork skills with the ability to build trust and credibility.
- Demonstrate a high degree of creativity and mature judgement in anticipating and solving non-reoccurring, unprecedented problems.
- Have a Root Cause/Countermeasure approach to problem solving (analytical vs. intuitive).
- High energy with a sense of urgency, resiliency, and self-confidence.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Onsite-Peachtree City, GA
TRAVEL REQUIREMENTS
N/A
COMPENSATION
Compensation will be competitive and commensurate with experience. It will include a base salary, an annual performance bonus and other exceptional benefits.
- Medical, dental, and vision
- Paid Time Off
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Company paid STD and LTD benefits
- Life Insurance
- Employee Assistance Program (EAP)
SANY America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.
Sales Support Specialist Job Roles in Georgia
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Search Sales Support Specialist Jobs in GeorgiaSales Support Specialist Jobs in Georgia: Frequently Asked Questions
Which companies sponsor visas for sales support specialists in Georgia?
Several large employers in Georgia have a documented history of sponsoring work visas for sales support roles. NCR Voyix and Global Payments, both headquartered in Atlanta, regularly file H-1B visa petitions for commercial operations positions. Fiserv, Cox Enterprises, and UPS also appear in Department of Labor disclosure data for sales support and related roles. Staffing-heavy markets like Atlanta mean enterprise tech and fintech firms are among the most active sponsors in this category.
Which visa types are most common for sales support specialist roles in Georgia?
The H-1B is the most common visa category for sales support specialists in Georgia, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a related field such as business, marketing, or information systems. Some employers also sponsor TN visas for Canadian and Mexican nationals in qualifying business roles. L-1B transfers are another pathway for specialists moving from a foreign affiliate of a U.S.-based company to a Georgia office.
Which cities in Georgia have the most sales support specialist sponsorship jobs?
Atlanta accounts for the overwhelming majority of sales support specialist visa sponsorship activity in Georgia. The metro area's concentration of Fortune 500 headquarters, fintech companies, and logistics firms drives demand in Midtown, Buckhead, and suburban corridors like Alpharetta and Sandy Springs. Alpharetta in particular has emerged as a technology sales hub, hosting regional offices for enterprise software companies that regularly staff sales support teams and have prior sponsorship history.
How to find sales support specialist visa sponsorship jobs in Georgia?
Migrate Mate is built specifically for this search. You can filter jobs by role and state to surface sales support specialist positions in Georgia where employers have a verified sponsorship history. This saves significant time compared to sorting through general postings where sponsorship status is unclear. Migrate Mate pulls from employers who have filed LCAs or H-1B petitions, so the sponsorship signal is grounded in actual DOL disclosure data rather than guesswork.
Are there any Georgia-specific considerations for sales support specialists seeking visa sponsorship?
Georgia's strong fintech and logistics sectors create consistent demand for sales support specialists with technical product knowledge, which strengthens the specialty occupation argument employers need to make for H-1B approval. Atlanta's university ecosystem, including Georgia Tech and Georgia State, also means employers are accustomed to hiring internationally trained candidates. The Department of Labor sets prevailing wage levels by metropolitan area, so compensation benchmarks for Alpharetta or Midtown Atlanta will differ from rural Georgia locations.
What is the prevailing wage for sponsored sales support specialist jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.