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INTRODUCTION

The Group Leader, Torque Management plans and coordinates daily activity for Torque Technicians, Team Leaders and Team Members; provides torque technical support, problem-solving and process improvement; and sets torque strategy for the plant.

The Group Leader, Torque Management upholds Rivian's standards of quality, safety and efficiency, builds a positive quality culture, and works across functions to deliver high-quality vehicles to customers. The role requires a deep understanding of automotive quality and problem-solving tools, hands-on torque tooling expertise, and strong leadership across cross-functional teams.

ROLE AND RESPONSIBILITIES

• Lead, plan, organize and coordinate daily activities of Torque Technicians, Team Leaders and Team Members. Direct reports are Technicians, Team Leaders and Team Members.
• Manage daily torque activities (Line calls, Calibrations and Residual torque data collection and residual torque out of spec escalations) and act as the torque specialist and mentor for the team.
• Support, encourage and develop the team; drive individual accountability and take ownership of team cohesion.
• Work with third-party contractors on torque tooling activities.
• Act as a key influencer in building a positive quality culture; anticipate and overcome obstacles.
• Leads the technician team to support line calls and line-down issues related to Advanced Torque tooling or torque quality.
• Lead teams in addressing and resolving torque-related issues using structured problem-solving methodologies.
• Collaborate with other areas to coordinate workflow, prioritize activities, resolve issues and implement process improvements for torque tooling and torque quality performance.
• Develop, maintain and improve internal torque requirements at a systems level.
• Provide tooling recommendations and torque strategy.
• Drive standardization of improvements through disciplined documentation, comprehensive training and formal operational handoff procedures.
• Plan and enable the Support in torque related changes line rebalance.
• For new product launches, lead and follow the plant-specific Master List for all torque equipment.
• Assist corporate and local teams with specific activities: (Residual Torque measurement setups), Basic tool inspection Correlation Studies (Cm/Cmk) and development of baseline angle monitoring.
• Work with Process and Manufacturing Engineering so new torque equipment is deployed on time and current equipment is maintained to meet manufacturing timelines.
• Use internal partners and external vendors to direct new and routine preventive maintenance and performance verification of torque tooling and equipment.
• Manage stock requirements and strategy so spare parts for torque equipment maintenance are procured on time.
• Ensure SOPs for torque tooling and processes are developed and maintained.
• Implement all relevant procedures and work instructions for the technicians to enable the safety, quality and throughput metrics.
• Develop and track key functional metrics, and monitor and report on Key Process Indicators and Key Activity Indicators for residual and tooling torque.
• Analyze metrics to identify and drive areas for improvement.
• Develop systems that support the application of statistical process control.
• Manage costs to meet budget, including processing, review, approval and monitoring of purchase orders and maintenance requirements.
• Comply with Health, Safety and Environmental policies, safety regulations, company policies and quality standards.
• Ensure department activity meets safety and quality guidelines, and drive individual accountability across the team.
• Perform other duties as required by business needs.

BASIC QUALIFICATIONS

• Engineering or technical bachelor's degree preferred; a combination of education and experience is accepted.
• 6+ years in an automotive manufacturing environment (mechanical or manufacturing experience).
• 4+ years in assembly torque applications in the automotive industry.
• 3+ years of supervision experience.
• Understanding of quality standards and how to coordinate torque tooling implementation.
• Working knowledge of equipment for measuring torque values.
• Experience with VDI, ToolsNet8, TT2, QAS and other tooling software.
• Advanced experience programming Atlas Copco tools across all applications.
• Experience programming Atlas Copco, ESTIC, Sturtevant Richmond, Desoutter, Makita and Snap-On tool.
• Experience performing torque capability studies, trace and result data analyses, and providing tooling recommendations.
• Leadership skills, including across cross-functional teams, and a strong team orientation.
• Kaizen and continuous improvement experience; demonstrated problem-solving skills.
• Demonstrated project management skills and quick decision-making.
• Ability to solve practical problems across a range of concrete variables where only limited standardization exists.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals, and to interpret instructions given in written, oral, diagram or schedule form.
• Good oral and written communication; ability to speak effectively and respectfully before groups of customers or employees and to communicate in a high-pressure environment.
• General office software skills (email, Excel, Word).