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JOB REQUISITION

Salesforce Revenue Cloud Advanced Associate Director

LOCATION

CHICAGO

ADDITIONAL LOCATION(S)

JOB DESCRIPTION

Salesforce Revenue Cloud Advanced Associate Director

You Belong Here

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.

At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You

Protiviti is looking for a Technology Consulting Associate Director to join our growing Salesforce Solutions team with a specialization in Salesforce Revenue Cloud Advanced.

This individual will play a critical role in growing our Salesforce practice by mentoring team members, developing future leaders, contributing to thought leadership, and helping identify and pursue new client opportunities.

What You Can Expect

As an Associate Director, you'll take a lead role in strengthening our relationships with clients and providing seamless guidance in the completion of engagements. You'll partner with our strategic clients to advise on and implement technical solutions to their most pressing challenges. You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through analytics, automation or the latest tools and methods.

You’ll develop new projects, help identify new business, and build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market. You will also be a mentor and provide growth and development to teams as you oversee the successful completion of project work plans.

What Will Help You Be Successful

• You enjoy helping clients design, implement, and optimize Salesforce Revenue Cloud and broader Quote-to-Cash solutions.
• You are passionate about building trusted relationships with C-level executives and providing exceptional experiences that translate to additional project work.
• You have an inherent interest in project management and team leadership.
• You promote a positive team culture that fosters open communication among all engagement team members.
• You create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.
• You enjoy discovering prospective project work with current and potential clients through networking, knowledge-building, and client interactions.
• You excel at identifying opportunities to integrate product solutions and resources to improve client service capabilities.
• You view client challenges as opportunities to add value and can translate that into new project proposals and sales.
• You are seen as a valued contributor to thought leadership and encourage knowledge-sharing and collaboration across teams.
• You have interest in managing a diverse portfolio of clients across multiple industries.

Do Your Talents Include the Following?

Demonstrated experience with:

• Serving as the technical authority for Salesforce Revenue Cloud Advanced engagements, providing architecture and design leadership across complex enterprise implementations.
• Leading end-to-end Quote-to-Cash architecture spanning product catalog, pricing, quoting, contracts, orders, billing, and revenue operations processes.
• Translating complex business requirements into scalable Salesforce solutions while balancing configuration, customization, integration, performance, security, and maintainability.
• Establishing architecture standards, technical governance models, design review processes, and development best practices.
• Providing leadership during complex integrations, deployments, production support scenarios, and technical escalations.
• Deep knowledge of Salesforce platform architecture, integrations, APIs, data architecture, security frameworks, and Salesforce development patterns.
• Developing reusable solution patterns, reference architectures, accelerators, estimation models, delivery methodologies, and implementation standards.
• Building and maintaining executive-level relationships with CIOs, CTOs, enterprise architects, and business leaders.
• Leading technical discovery sessions, architecture workshops, solution development, estimation activities, and proposal creation.
• Successfully identifying, shaping, and closing new client opportunities through business development and consulting excellence.
• Mentoring and leading teams, including project oversight, coaching, career development, resource planning, and talent cultivation.
• Communicating complex technical concepts to audiences ranging from technical teams to executive leadership.
• Establishing and cultivating business relationships and a professional network, including with senior executives.
• Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.
• Experience with Salesforce Revenue Cloud Advanced and/or Salesforce CPQ, Billing, Order Management, Revenue Lifecycle Management, or adjacent Quote-to-Cash platforms.
• Experience integrating Salesforce with enterprise applications such as SAP, Oracle, NetSuite, MuleSoft, tax engines, payment platforms, and other business-critical systems.
• Demonstrated experience leading large-scale enterprise transformation initiatives involving multiple systems, business units, and stakeholder groups.
• Experience developing technical teams and mentoring Salesforce architects, developers, and consultants.
• Ability to translate and communicate challenges to client personnel, including executives.
• Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.

Your Educational and Professional Qualifications

• Bachelor’s degree in a relevant discipline (e.g., Information Systems, Computer Science, Engineering, or related field).
• 9+ years working in professional services or industry.
• 5+ years of enterprise technology, CRM, ERP, Quote-to-Cash, Salesforce consulting, or related experience.
• 5+ years leading Salesforce architecture and complex enterprise implementations.
• Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access.
• Salesforce Professional Certification such as Application Architect, System Architect, Integration Architect, Technical Architect, Revenue Cloud certifications, or similar strongly preferred.

Our Hybrid Workplace

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.

• $153,000.00 - $260,000.00

Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.

• 16%

The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.

• $177,480.00 - $301,600.00

Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.

Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf.

Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.

Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check.

Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.
• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

JOB LOCATION

IL PRO CHICAGO