Partnerships Associate Visa Sponsorship Jobs in Indiana
Indiana's partnerships associate market centers on Indianapolis, where healthcare giants like Eli Lilly, Salesforce's regional offices, and logistics firms maintain active business development teams. Tech-driven growth in the Indiana Economic Development Corporation ecosystem and Purdue University's commercialization network also generate sponsorship-eligible roles for international candidates with relevant experience.
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Get Access To All JobsINTRODUCTION
Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.
ROLE AND RESPONSIBILITIES
The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business.
The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics. Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience.
Primary Responsibilities:
Client Relationship Management:
- Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growth
- Build strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-through
- Maintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferences
- Act as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions
Growth & Business Development:
- Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship management
- Partner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accounts
- Proactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growth
- Maintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets
Account Oversight & Operational Support:
- Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growth
- Monitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each site
- Use available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams
Cross-Functional Collaboration:
- Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next steps
- Assist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothly
- Ensure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations
Client Engagement & Education:
- Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaboration
- Coordinate client-facing activities such as site visits, outreach, and immunization events
- Share observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities
Performance Metrics (KPIs)
Success in this role will be measured through relationship strength, account retention, outreach consistency, growth, and operational follow-through across assigned accounts, including:
- Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this account
- Quarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpoints
- Issue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concerns
- Billing Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assigned
- Onboarding Support: Successful coordination and follow-through for new account transitions
- Account Responsiveness: Timely communication and documented follow-up after visits, calls, and escalations
- Client Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship management
- Scheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territories
- Operational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
BASIC QUALIFICATIONS
- 4+ years of experience supporting pharmacy or healthcare operations
- 4+ years of experience in pharmacy or healthcare account management, in a client-facing support role
- 6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs
- Valid driver's license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule
PREFERRED QUALIFICATIONS
- Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accounts
- Licensed Pharmacy Technician
- Experience with invoice support, billing follow-up, account onboarding, or related operational coordination activities
- Experience coordinating healthcare related events
- Proficiency with MS Office
SOFT SKILLS
- Strong history of working with multiple stakeholders in a fast paced healthcare environment, including the ability to multitask, problem-solve and prioritize
- Strong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
COMPENSATION
- Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location, and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
INTRODUCTION
Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.
ROLE AND RESPONSIBILITIES
The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business.
The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, growth metrics. Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience.
Primary Responsibilities:
Client Relationship Management:
- Serve as the primary relationship owner for assigned residential and healthcare partner accounts, supporting retention, service continuity, and growth
- Build strong relationships with facility staff, pharmacy teams, and key contacts through consistent communication and follow-through
- Maintain a consistent quarterly outreach cadence through in-person or virtual visits, phone calls, text messages, or email based on account needs and preferences
- Act as the point of escalation for service, operational, and billing concerns, working between facilities and pharmacies to reach timely, practical resolutions
Growth & Business Development:
- Identify opportunities to strengthen existing accounts through responsive service, improved coordination, and consistent relationship management
- Partner closely with business development representatives and pharmacy teams to support smooth onboarding and successful integration of new accounts leading to future full ownership of those accounts
- Proactively identify account risks, service gaps, and relationship concerns early so they can be addressed before they affect retention and growth
- Maintain an organized territory coverage plan that supports regular site visits, balanced travel scheduling, and timely follow-up across assigned markets
Account Oversight & Operational Support:
- Own performance across assigned accounts by supporting retention, service continuity, responsive account management, and growth
- Monitor account activity, service issues, billing needs, and follow-up requirements to help ensure timely support for each site
- Use available account information, statements, and site-level details to guide outreach priorities and support problem-solving with internal teams
Cross-Functional Collaboration:
- Serve as a liaison between pharmacy operations, billing, business development, and client partners to align account needs and next steps
- Assist and support the BDR in the coordination of onboarding activities for new accounts and support implementation tasks that help accounts transition smoothly
- Ensure timely communication, documentation, and follow-up with internal stakeholders and external account contacts after visits, calls, and issue escalations
Client Engagement & Education:
- Educate account partners on available services, pharmacy processes, billing follow-up, and operational expectations to support effective collaboration
- Coordinate client-facing activities such as site visits, outreach, and immunization events
- Share observations from the field with internal teams and recommend practical solutions that reflect account needs, service trends, and operational realities
Performance Metrics (KPIs)
Success in this role will be measured through relationship strength, account retention, outreach consistency, growth, and operational follow-through across assigned accounts, including:
- Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this account
- Quarterly Outreach Completion: Percentage of assigned accounts receiving scheduled visits or other quarterly touchpoints
- Issue Resolution Effectiveness: Timeliness and quality of follow-up on service, operational, and billing concerns
- Billing Follow-Up: Completion of invoice, statement, hard hold, and past-due follow-up activities assigned
- Onboarding Support: Successful coordination and follow-through for new account transitions
- Account Responsiveness: Timely communication and documented follow-up after visits, calls, and escalations
- Client Satisfaction: Feedback from facilities, pharmacies, and partners regarding service support and relationship management
- Scheduling Effectiveness: Ability to maintain organized travel plans, account coverage, and regular contact across assigned territories
- Operational Support: Consistent coordination of site needs, flu clinic support, and account-related tasks in partnership with internal teams
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
BASIC QUALIFICATIONS
- 4+ years of experience supporting pharmacy or healthcare operations
- 4+ years of experience in pharmacy or healthcare account management, in a client-facing support role
- 6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs
- Valid driver's license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule
PREFERRED QUALIFICATIONS
- Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accounts
- Licensed Pharmacy Technician
- Experience with invoice support, billing follow-up, account onboarding, or related operational coordination activities
- Experience coordinating healthcare related events
- Proficiency with MS Office
SOFT SKILLS
- Strong history of working with multiple stakeholders in a fast paced healthcare environment, including the ability to multitask, problem-solve and prioritize
- Strong organizational skills, including territory planning, visit scheduling, and documentation of account follow-up
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
COMPENSATION
- Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location, and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Partnerships Associate Job Roles in Indiana
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Search Partnerships Associate Jobs in IndianaPartnerships Associate Jobs in Indiana: Frequently Asked Questions
Which companies in Indiana sponsor visas for partnerships associates?
Eli Lilly and Company in Indianapolis is among the most consistent H-1B visa sponsors in Indiana and occasionally hires for partnerships and business development roles. Salesforce, which has a significant Indianapolis presence, and healthcare technology firms like Regenstrief Institute also appear in federal LCA disclosure data. Larger logistics and manufacturing companies headquartered in Indiana periodically sponsor partnerships roles tied to vendor and channel management functions.
Which visa types are most common for partnerships associate roles in Indiana?
The H-1B is the most common visa for partnerships associate positions in Indiana, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, marketing, or communications. Some candidates already holding TN visa status (Canadian or Mexican nationals) or L-1 visas through multinational employers may also fill these roles. O-1 visas apply in rare cases where the candidate demonstrates extraordinary achievement in a relevant field.
How to find partnerships associate visa sponsorship jobs in Indiana?
Migrate Mate filters job listings specifically by visa sponsorship status, making it straightforward to browse partnerships associate roles in Indiana without sifting through positions that don't offer sponsorship. You can narrow results by state and job category to focus on Indiana employers who have a documented history of filing LCAs for similar roles. Checking Migrate Mate regularly is practical given that Indiana sponsorship listings in this category turn over frequently.
Which cities in Indiana have the most partnerships associate sponsorship jobs?
Indianapolis accounts for the large majority of partnerships associate sponsorship activity in Indiana, driven by its concentration of healthcare, technology, and financial services employers. Fort Wayne and South Bend see occasional openings tied to regional manufacturing and logistics firms with national partnership programs. Carmel and Fishers, Indianapolis suburbs with growing tech corridors, have also produced sponsorship-eligible roles as companies expand their Indiana footprints outside the urban core.
Are there any Indiana-specific considerations for partnerships associates seeking visa sponsorship?
Indiana does not have a state-level visa program, so sponsorship depends entirely on individual employer willingness to file an H-1B or other federal petition. The Department of Labor's prevailing wage requirements apply based on the Indianapolis or relevant metropolitan area wage level for the specific occupation code, which employers must meet when filing a Labor Condition Application. Purdue University and Indiana University both produce international graduates in business-related fields who then enter the local job market seeking sponsorship, creating a competitive but active pipeline for partnerships roles.
What is the prevailing wage for sponsored partnerships associate jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.