Service Team Member Visa Sponsorship Jobs in Maine
Service team member visa sponsorship jobs in Maine are most common in the state's hospitality, outdoor recreation, and food service sectors. Employers in Portland, Bangor, and Bar Harbor, including resort operators and restaurant groups, have sponsored international workers for these hands-on roles. Maine's seasonal tourism economy creates recurring demand.
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Clerical/Administrative Support
100% Remote
Req #: 96460
Summary:
Customer Service Associate IV - SBO role is the fourth level of a four level career path and acts as subject matter expert within team, works autonomously on special projects, handles escalated and priority issues including taking or making calls, performing necessary research to identify billing issues, collaborating with other revenue cycle teams to arrive at the appropriate resolution, and communicating with SBO Manager or Director as needed. May act as Team Lead or Peer Trainer.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High School Diploma or GED preferred.
- License/Certifications: HFMA Certified Revenue Cycle Representative (CRCR) or higher preferred.
- For SBO Trainers only, must achieve MH RCM STEP Credentialed Trainer designation within three (3) months of start date.
- Experience: Three years of experience a related healthcare field or in a call center required. Prior leadership and/or training preferred. Demonstrates competency in all essential functions of a Customer Service Associate III – SBO role.
- Additional Skills/Requirements Required: N/A
- Additional Skills/Requirements Preferred: Proficient Microsoft Office skills. Knowledge of medical billing terminology, CPT, HCPCS, ICD
LIRemote
Additional Information
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.
The pay range for this position is $21.09 to $27.12 per hour.
Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.
If you have questions about this role, please contact alyssa.lewis@mainehealth.org
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.
Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.
Description
Clerical/Administrative Support
100% Remote
Req #: 96460
Summary:
Customer Service Associate IV - SBO role is the fourth level of a four level career path and acts as subject matter expert within team, works autonomously on special projects, handles escalated and priority issues including taking or making calls, performing necessary research to identify billing issues, collaborating with other revenue cycle teams to arrive at the appropriate resolution, and communicating with SBO Manager or Director as needed. May act as Team Lead or Peer Trainer.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High School Diploma or GED preferred.
- License/Certifications: HFMA Certified Revenue Cycle Representative (CRCR) or higher preferred.
- For SBO Trainers only, must achieve MH RCM STEP Credentialed Trainer designation within three (3) months of start date.
- Experience: Three years of experience a related healthcare field or in a call center required. Prior leadership and/or training preferred. Demonstrates competency in all essential functions of a Customer Service Associate III – SBO role.
- Additional Skills/Requirements Required: N/A
- Additional Skills/Requirements Preferred: Proficient Microsoft Office skills. Knowledge of medical billing terminology, CPT, HCPCS, ICD
LIRemote
Additional Information
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.
The pay range for this position is $21.09 to $27.12 per hour.
Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.
If you have questions about this role, please contact alyssa.lewis@mainehealth.org
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.
Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.
Service Team Member Job Roles in Maine
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Search Service Team Member Jobs in MaineService Team Member Jobs in Maine: Frequently Asked Questions
Which companies sponsor visas for service team members in Maine?
Hospitality employers are the most active sponsors for service team member roles in Maine. Resort operators in Bar Harbor and the Kennebunks, along with restaurant groups in Portland, have documented sponsorship histories. Larger hotel chains with properties in Maine, such as those affiliated with national brands, are generally more likely to have established immigration processes than smaller independent operations.
Which visa types are most common for service team member roles in Maine?
H-2B visa is the most common visa for seasonal service team member roles in Maine, covering temporary non-agricultural workers in hospitality and food service. For ongoing, year-round positions, employers may pursue H-1B visa sponsorship if the role meets specialty occupation criteria, though this is uncommon for standard service roles. J-1 visa cultural exchange programs also place workers in Maine's hospitality sector during peak summer seasons.
Which cities in Maine have the most service team member sponsorship jobs?
Portland concentrates the most service team member opportunities year-round, given its established restaurant and hotel scene. Bar Harbor sees significant seasonal demand tied to Acadia National Park tourism, with resort and hospitality employers actively staffing up from spring through fall. Kennebunkport, Rockland, and Bangor also have recurring openings, particularly among properties catering to the state's summer and fall visitor influx.
How to find service team member visa sponsorship jobs in Maine?
Migrate Mate is a dedicated platform for international job seekers looking for visa-sponsored roles in the U.S. You can filter specifically for service team member positions in Maine to see employers who have indicated sponsorship willingness. This is more efficient than general job searches because results are curated for workers who need immigration support, saving time during an often stressful job search.
Are there any state-specific considerations for service team member sponsorship in Maine?
Maine's economy is strongly seasonal, so many service team member sponsorships are tied to the H-2B temporary worker program, which has a national cap and requires employers to file well in advance of the season. Prospective workers should be aware that H-2B approvals depend on cap availability and employer petition timing. Maine's relatively small labor market also means fewer total sponsoring employers compared to larger states, making early outreach to specific hospitality employers worthwhile.
What is the prevailing wage for sponsored service team member jobs in Maine?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.