Service Team Member Visa Sponsorship Jobs in Maryland
Service team member roles in Maryland span hospitality, retail, and food service operations across Baltimore, Annapolis, and the Washington D.C. suburbs. Employers including Marriott, Hilton, and major healthcare systems along the I-95 corridor actively hire for these positions. Visa sponsorship availability varies by employer size and role classification.
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INTRODUCTION
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
ROLE AND RESPONSIBILITIES
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
BASIC QUALIFICATIONS
- Retail and/or customer service experience preferred
PREFERRED QUALIFICATIONS
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
LOCATION
Store - DC-GAITHERSBURG, MD
COMPENSATION
- Total Base Pay Range For This Position: $17.65 - $20.60
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
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Service Team Member Job Roles in Maryland
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Search Service Team Member Jobs in MarylandService Team Member Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for service team members in Maryland?
Larger hospitality and facilities management employers in Maryland are the most consistent sponsors. Companies like Marriott International, headquartered nearby in Bethesda, along with hotel groups, university dining contractors, and healthcare support services operators have filed for work visas for service-oriented roles. Smaller independent restaurants and retail operations rarely sponsor due to cost and administrative complexity.
Which visa types are most common for service team member roles in Maryland?
H-2B visa is the most common visa for seasonal service team member roles in Maryland, covering temporary non-agricultural workers in hospitality and food service. H-1B visa is generally not applicable to these positions unless the role has significant supervisory or technical components requiring a bachelor's degree. Some workers enter through J-1 visa exchange visitor programs via hospitality or training designations.
Which cities in Maryland have the most service team member sponsorship jobs?
Baltimore sees the highest concentration of service team member openings given its hotel, convention, and healthcare sectors. Bethesda and Rockville benefit from proximity to Washington D.C. and host corporate campuses and upscale hospitality employers. Annapolis, as the state capital with a strong tourism and waterfront dining presence, also generates seasonal service team member demand with some sponsorship activity.
How to find service team member visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it easier to identify service team member roles in Maryland where employers are open to sponsoring international workers. Rather than sorting through general job boards, you can search directly for sponsored positions in Maryland's hospitality, retail, and food service sectors and apply with sponsorship requirements already confirmed upfront.
Are there any Maryland-specific considerations for service team members seeking visa sponsorship?
Maryland's proximity to Washington D.C. means many employers operate under federal contractor requirements, which can affect hiring timelines and documentation standards. The state's strong tourism seasons around Annapolis and Ocean City drive H-2B demand, but the H-2B cap is federally administered and competitive. Maryland also has university-adjacent service employers near institutions like Johns Hopkins and University of Maryland that occasionally sponsor through training or exchange programs.
What is the prevailing wage for sponsored service team member jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.