Service Team Member Visa Sponsorship Jobs in North Carolina
Service team member visa sponsorship jobs in North Carolina are found across the state's expanding hospitality, retail, and food service sectors. Major employers in Charlotte, Raleigh, Durham, and Greensboro, including large hotel groups, restaurant chains, and university-affiliated dining operations, have a track record of hiring internationally for these roles.
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This position provides securities licensed administrative support to Your Journey Financial Advisors. This position serves as a resource to Financial Advisors and client/members in handling, researching and communicating inquiries regarding their accounts and supports the daily brokerage operations of the practice, including, but not limited to: new account processing, account servicing, operational support, advisor/client support, process improvement, utilizing Thrivent Financial computer systems and programs in support of client relations, supporting securities related tasks, and other administrative tasks as assigned. The Securities Client Service Administrator reports to and is employed by Your Journey Financial Advisors.
This is a full-time in-person position sitting out of either the Charlotte, Gastonia, or Hickory office. Compensation is $60,000-80,000 annually dependent upon active licensure and experience. Benefits include health insurance, 401K plus match, PTO, holiday pay, and annual bonus eligibility.
Position Roles/Responsibilities/Accountabilities
- Facilitate brokerage account openings, onboarding, and account transfers while ensuring all documentation is complete, accurate, and compliant with firm and regulatory requirements.
- Process account servicing transactions, including beneficiary updates, ownership changes, contact information updates, trust/entity account changes, retirement account transactions, and asset movement requests.
- Support brokerage transactions such as distributions, deposits, stock gifts, and other account-related requests.
- Prepare for upcoming advisor and client appointments by ensuring account information and required documentation are in order.
- Serve as the primary point of contact for operational inquiries, proactively communicating account status, outstanding items, and service updates.
- Resolve account and operational issues by partnering with advisors, clients, custodians, and home office teams.
- Monitor workflows, maintain accurate records, and support compliance, audit, and documentation requirements.
- Deliver exceptional advisor and client service while providing backup support to ensure business continuity.
- Identify process improvement opportunities, document best practices, support team training, and contribute to initiatives that enhance the advisor and client experience.
Position Qualifications
- Must hold FINRA Series 7 and 66 licenses (or Series 7, 63, and 65 combination) and maintain registration in all states where support is provided for Your Journey Financial Advisors.
- 3+ years of experience in brokerage, wealth management, RIA, or financial services operations.
- Strong knowledge of brokerage account servicing, investment operations, and advisory account structures.
- Demonstrated ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail.
- Strong technical aptitude, including proficiency with business systems, technology platforms, and operational tools.
- Excellent written and verbal communication skills with a client-focused approach to service, responsiveness, and problem-solving.
Preferred
- Experience with Envestnet, brokerage trading platforms, and related technology solutions.
- Experience supporting financial advisors and high-net-worth clients.
- Familiarity with Thrivent operational systems, processes, and service models.
As part of Your Journey Financial Advisors' recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the process. Fingerprints will be required as part of FINRA registration process for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
All persons with securities registrations are subject to TIMI’s Outside Securities Accounts Policy which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.
Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Service Team Member Job Roles in North Carolina
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Search Service Team Member Jobs in North CarolinaService Team Member Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for service team members in North Carolina?
Large hospitality groups, national hotel brands, and multi-unit restaurant operators in North Carolina have historically sponsored visas for service team members. Companies with a significant footprint in Charlotte and Raleigh, including Marriott, Hilton, and Darden Restaurants, are among the more consistent sponsors. University-affiliated dining services at institutions like Duke, UNC Chapel Hill, and NC State also hire internationally for service roles.
Which visa types are most common for service team member roles in North Carolina?
Service team member roles in North Carolina are most commonly supported through the H-2B visa temporary nonagricultural worker visa, which covers seasonal or peak-demand positions in hospitality and food service. Some full-time, year-round roles at larger employers may qualify for H-1B visa sponsorship if the position meets specialty occupation requirements, though this is less common for frontline service roles. J-1 visa exchange visitor programs are also used in hospitality settings.
Which cities in North Carolina have the most service team member sponsorship jobs?
Charlotte leads North Carolina for service team member sponsorship activity, driven by its convention center, major sports venues, and dense concentration of hotels and restaurants. Raleigh and Durham follow closely, supported by strong tourism and a growing food scene. Greensboro and Winston-Salem also offer opportunities, particularly in hospitality tied to events, healthcare campuses, and university activity.
How to find service team member visa sponsorship jobs in North Carolina?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the U.S. You can filter directly by role and state to surface service team member positions in North Carolina where employers have indicated sponsorship willingness. This focused approach saves time compared to sorting through general listings where sponsorship status is unclear. Migrate Mate is updated regularly as new sponsoring employers post roles.
Are there state-specific considerations for service team member visa sponsorship in North Carolina?
North Carolina's tourism and hospitality industry is concentrated around its Research Triangle, Charlotte metro, and Outer Banks coastal resort areas, which creates seasonal demand patterns that affect sponsorship availability. H-2B petitions require employers to demonstrate a temporary need, so roles tied to peak seasons along the coast or during major events in Charlotte may be more readily sponsored than year-round positions. Prevailing wage requirements apply and vary by county and job classification.
What is the prevailing wage for sponsored service team member jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.