Medical Scheduler Visa Sponsorship Jobs in Massachusetts
Medical scheduler visa sponsorship jobs in Massachusetts are concentrated across major health systems including Mass General Brigham, Beth Israel Lahey Health, and UMass Memorial Health. Boston's dense hospital network and academic medical centers drive steady demand, with additional openings in Worcester, Springfield, and suburban clinic networks throughout the state.
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Get Access To All JobsJob Ref:
JR-8748
Location:
450 Brookline Ave, BOSTON, MA 02215
Category:
Administration Support/Customer Service
Employment Type:
Full time
Work Location:
Hybrid: 2-3 days onsite/week
Salary/Pay Rate:
$45,500.00 - $54,400.00 per year
Overview
The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individuals in this position will play a critical role in facilitating all aspects of patient care and maintaining compliance with protocol requirements. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
- Work as an integral part of the clinical research team to ensure accurate and effective scheduling of all assessments needed for patients on clinical trial.
- Coordinates all related clinical trial treatments, tests and procedures, required by each clinical trial while adhering to protocols specific and Dana-Farber scheduling guidelines.
- As all patients in this job family shall be considered high risk or falling under highly regulated services, this job family is responsible for carrying out specialized tasks to support regulatory requirements and patient safety, requiring an understanding of the sequential processes involved in clinical trials and patient treatment plans that fall under specified regulatory controls.
- Carries out or supports patient education in person and/or by telephone, involving effective communication of complex appointment schedules.
- Participates in continuous training and maintains current knowledge of the clinical process, regulatory standards, and requirements that impact the assigned patient population to achieve patient safety, flow and resource utilization goals of the organization and sponsoring agencies.
- Ensures appropriate order placement per disease specific and Dana-Farber Guidelines of required study assessments, including but not limited to: Labs, Radiology, Echocardiograms, Electrocardiograms, Pulmonary Function Tests, Pharmacokinetics.
- Responsible for ensuring scheduling templates are updated to reflect any changes affecting patient scheduling.
- May lead or participate in the development of new scheduling systems or processes.
- Act as primary point of contact to the clinical research team, patients, and caregivers regarding all scheduling manners.
- Input and maintain patient data relevant to proper appointment scheduling.
- May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials.
- Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
- Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated.
- Identify, analyze, and solve problems outside of standard processes.
- Monitor status of referral request and follow-up as necessary to ensure patient receives service on timely basis.
- Arranges telehealth visits per protocol, hospital and state guidelines for patients eligible for telehealth visits. Ensuring appropriate communication between provider, admin, and patient.
- Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Time Management: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures.
- Demonstrated ability to work effectively and considerately with diverse groups of patients, staff and providers while handling various tasks simultaneously.
- Communications skills: Exceptional skills for a varied workforce that includes MD’s RN’s, NP, PA, Fellows, and administrative staff. Requires a high level of empathy, compassion, and confidentiality.
- Quality Assurance: Skills to work efficiently and effectively and strive to do so in all aspects of position.
- Critical Thinking/Decision Making: Ability to take initiative and exercise judgment required. Demonstrated ability to solve problems and function as a resource to other members of the team. Ability to resolve complex issues on behalf of the providers and the patients.
MINIMUM JOB QUALIFICATIONS:
- High School Diploma required. Bachelor’s Degree preferred.
- Customer service, administrative or healthcare experience preferred. Basic knowledge of medical terminology a plus.
SUPERVISORY RESPONSIBILITIES:
None
PATIENT CONTACT:
Indirect (phone)
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEO Poster
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$45,500.00 - $54,400.00
Job Ref:
JR-8748
Location:
450 Brookline Ave, BOSTON, MA 02215
Category:
Administration Support/Customer Service
Employment Type:
Full time
Work Location:
Hybrid: 2-3 days onsite/week
Salary/Pay Rate:
$45,500.00 - $54,400.00 per year
Overview
The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individuals in this position will play a critical role in facilitating all aspects of patient care and maintaining compliance with protocol requirements. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
- Work as an integral part of the clinical research team to ensure accurate and effective scheduling of all assessments needed for patients on clinical trial.
- Coordinates all related clinical trial treatments, tests and procedures, required by each clinical trial while adhering to protocols specific and Dana-Farber scheduling guidelines.
- As all patients in this job family shall be considered high risk or falling under highly regulated services, this job family is responsible for carrying out specialized tasks to support regulatory requirements and patient safety, requiring an understanding of the sequential processes involved in clinical trials and patient treatment plans that fall under specified regulatory controls.
- Carries out or supports patient education in person and/or by telephone, involving effective communication of complex appointment schedules.
- Participates in continuous training and maintains current knowledge of the clinical process, regulatory standards, and requirements that impact the assigned patient population to achieve patient safety, flow and resource utilization goals of the organization and sponsoring agencies.
- Ensures appropriate order placement per disease specific and Dana-Farber Guidelines of required study assessments, including but not limited to: Labs, Radiology, Echocardiograms, Electrocardiograms, Pulmonary Function Tests, Pharmacokinetics.
- Responsible for ensuring scheduling templates are updated to reflect any changes affecting patient scheduling.
- May lead or participate in the development of new scheduling systems or processes.
- Act as primary point of contact to the clinical research team, patients, and caregivers regarding all scheduling manners.
- Input and maintain patient data relevant to proper appointment scheduling.
- May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials.
- Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly.
- Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated.
- Identify, analyze, and solve problems outside of standard processes.
- Monitor status of referral request and follow-up as necessary to ensure patient receives service on timely basis.
- Arranges telehealth visits per protocol, hospital and state guidelines for patients eligible for telehealth visits. Ensuring appropriate communication between provider, admin, and patient.
- Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Time Management: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures.
- Demonstrated ability to work effectively and considerately with diverse groups of patients, staff and providers while handling various tasks simultaneously.
- Communications skills: Exceptional skills for a varied workforce that includes MD’s RN’s, NP, PA, Fellows, and administrative staff. Requires a high level of empathy, compassion, and confidentiality.
- Quality Assurance: Skills to work efficiently and effectively and strive to do so in all aspects of position.
- Critical Thinking/Decision Making: Ability to take initiative and exercise judgment required. Demonstrated ability to solve problems and function as a resource to other members of the team. Ability to resolve complex issues on behalf of the providers and the patients.
MINIMUM JOB QUALIFICATIONS:
- High School Diploma required. Bachelor’s Degree preferred.
- Customer service, administrative or healthcare experience preferred. Basic knowledge of medical terminology a plus.
SUPERVISORY RESPONSIBILITIES:
None
PATIENT CONTACT:
Indirect (phone)
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEO Poster
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$45,500.00 - $54,400.00
Medical Scheduler Job Roles in Massachusetts
See all Medical Scheduler Jobs in Massachusetts
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Search Medical Scheduler Jobs in MassachusettsMedical Scheduler Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for medical schedulers in Massachusetts?
Massachusetts health systems with established HR infrastructure are most likely to sponsor visas for medical scheduler roles. Mass General Brigham, Dana-Farber Cancer Institute, Boston Children's Hospital, Beth Israel Deaconess Medical Center, and UMass Memorial Health have all filed for administrative and healthcare support positions. Larger hospital networks and academic medical centers tend to have immigration counsel on staff, making sponsorship more operationally feasible than at smaller independent practices.
Which visa types realistically fit medical scheduler roles in Massachusetts?
Medical scheduler roles are non-clinical administrative positions that do not require a specialty-occupation degree, so they do not qualify for H-1B visa, E-3 visa, or H-1B1 visas. Realistic pathways include H-2B visa for temporary or seasonal scheduling roles if the employer can demonstrate temporary need, F-1 OPT or CPT for students whose field of study relates to healthcare administration, and employer-sponsored green cards through the EB-3 category for skilled or unskilled workers with qualifying job offers.
Which cities in Massachusetts have the most medical scheduler sponsorship jobs?
Boston is the primary hub, anchored by its concentration of academic medical centers, specialty hospitals, and large outpatient networks along the Longwood Medical Area. Worcester is the second-largest market, driven by UMass Memorial Health and Saint Vincent Hospital. Springfield, Lowell, and Cambridge also post medical scheduler openings regularly. Suburban communities outside Boston, particularly along the Route 128 corridor, host outpatient and specialty clinic networks with consistent administrative hiring.
How to find medical scheduler visa sponsorship jobs in Massachusetts?
Migrate Mate lists Massachusetts medical scheduler roles filtered to employers with verified visa sponsorship history, so you can focus your search on health systems and clinics that have demonstrated willingness to sponsor. Search by city to compare openings across Boston, Worcester, and Springfield. Because sponsorship for administrative healthcare roles is less common than for clinical positions, targeting large hospital networks and academic medical centers through Migrate Mate gives you the most direct path to relevant openings.
Are there state-specific factors that affect medical scheduler hiring and sponsorship in Massachusetts?
Massachusetts has one of the highest concentrations of hospitals and research medical centers per capita in the country, which creates sustained administrative hiring demand. The state's large university population produces a pipeline of healthcare administration graduates who may pursue OPT-eligible roles. Massachusetts employers are also subject to state wage and labor regulations that apply on top of federal prevailing wage requirements, so sponsored positions at major health systems typically reflect competitive compensation structures for the region.
What is the prevailing wage for sponsored medical scheduler jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.