Service Coordinator Visa Sponsorship Jobs in Massachusetts

Job description

Company and benefits

Job ID: WORKP017733
Employment Type: Regular
Work Style: on-site
Location: Lowell, MA, United States

Role

Workplace Services Coordinator II

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Workplace Services Coordinator II – Lowell, MA

• Serve as the first point of contact for employees, visitors, and customers and provides a warm, professional greeting while directing individuals appropriately.
• Answer, screen, and route incoming phone calls in a courteous and efficient manner, ensuring accurate message handling and timely follow-up.
• Manage front desk operations to ensure a positive, welcoming, clean and organized workplace experience at all times.
• Monitor and maintain front-of-house areas to ensure spaces remain professional, organized, and guest-ready.
• Coordinate and book high-demand, large conference rooms, ensuring accurate setup and availability.
• Act as a building concierge by assisting employees and guests with general inquiries, wayfinding, meeting logistics, and workplace resources.
• Partner with internal teams such as Workplace Services, IT, and Security to support daily office operations and visitor needs.
• Create and manage digital lobby display signs to ensure they remain current and within brand guidelines.
• Update team SharePoint site, create Microsoft Forms or SignUp Genius pages as needed.
• Support Workplace Events team with reporting/data needs, quarterly.
• Manage p-card reconciliation for WPS Director and complete expense reports as needed.
• Support additional administrative and reception-related tasks as needed to ensure smooth and efficient workplace operations.

BASIC QUALIFICATIONS:

- Has at least two years of experience in a corporate environment
- Proficient with Microsoft Office programs (specifically Excel, Word, SharePoint and PowerPoint), tech savvy, and have experience in social collaboration, design tools
- Advanced interpersonal skills: able to manage multiple projects, solve problems, exhibit excellent organizational abilities, is a self-starter, and has strong attention to detail

PREFERRED QUALIFICATIONS:

- Degree in Communications, Events Management, Hospitality are a plus
- Highly personable and able to work well across various teams
- Highly resourceful team-player, with ability to pivot in order to be effective independently
- Demonstrate excellent verbal and written communication skills
- Demonstrated ability to achieve performance goals and meet deadlines in a fast-paced environment

Location: Lowell Office

Hours: 8:00 a.m. to 5:00 p.m.

40 hours per week; this is an in-office position

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

The pay range for this position is $38,800.00 to $55,750.00 USD. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

NOTICE ON HIRING SCAMS

UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job interview.

ABOUT OUR JOB DESCRIPTIONS

All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.