Service Coordinator Visa Sponsorship Jobs in Massachusetts
Service coordinator roles in Massachusetts span healthcare networks like Mass General Brigham and Tufts Medicine, disability and human services agencies, and higher education institutions concentrated in Boston, Worcester, and Springfield. Employers across these sectors have sponsored visas for service coordinators, particularly through the H-1B visa program when roles meet specialty occupation requirements.
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Get Access To All JobsJob no: 530075
Position type: Staff Full Time
Campus: UMass Lowell
Department: Facilities Business Operation
Salary: See posting section for salary range
Applications Open: Jul 22 2026
Applications Close: Aug 04 2026
General Summary of Position:
This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position.
This position provides senior administrative support as needed to the Facilities Service Center. Primary duties include managing responses to and ensuring personal response to all incoming calls and visitors related to facility emergencies, maintenance requests and routine inquiries, may assist with the oversight of employee programs (such as uniforms and cell phones, and procurement/administrative support) as needed to the Facilities Management Department. Miscellaneous office support includes the utility payment process, workorder system review, updates and reporting. Position serves as the primary coordinator of all tasks assigned to the Service Center Team to ensure uninterrupted workflow throughout the team. Typically the designee of the Service Center Manager in their absence.
Minimum Qualifications (Required):
- Associates degree with 5 years of related business experience.
- Will consider candidates with at least two years of college and 5 years of related business experience or HS diploma or GED/equivalent and 10 years of directly related experience.
In addition, candidates must have:
- Three years or more experience responding daily to high call volume of an urgent nature and providing appropriate guidance and customer service or similar related work
- Experience in Facilities Management or other related department
- Experience with a facilities workorder/service request system
- Excellent verbal communication skills with experience demonstrating a calm and assertive phone presence with stakeholders
- Strong organizational skills, including the ability to coordinate multiple tasks simultaneously and work independently with short deadlines.
- Proven ability to understand and follow complex oral and written instructions.
- Ability to maintain confidentiality and mentor this across the team.
- Demonstrated competency in Microsoft Suite including proficient in Microsoft Excel and has the ability to resolve technical challenges
Preferred Qualifications:
- Bachelors Degree in a related field
- Experience using People Soft or Kronos
- 3 years experience in logistics, customer service, accounting or similar business operations work
Special Instructions to Applicants:
This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position.
This is a SEIU 888 Professional Union position, Grade P16. Anticipate salary based on experience/qualifications within the range. Minimum: $59,674 25th quartile: $67,879 and midpoint of $76,085.
Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.
Job no: 530075
Position type: Staff Full Time
Campus: UMass Lowell
Department: Facilities Business Operation
Salary: See posting section for salary range
Applications Open: Jul 22 2026
Applications Close: Aug 04 2026
General Summary of Position:
This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position.
This position provides senior administrative support as needed to the Facilities Service Center. Primary duties include managing responses to and ensuring personal response to all incoming calls and visitors related to facility emergencies, maintenance requests and routine inquiries, may assist with the oversight of employee programs (such as uniforms and cell phones, and procurement/administrative support) as needed to the Facilities Management Department. Miscellaneous office support includes the utility payment process, workorder system review, updates and reporting. Position serves as the primary coordinator of all tasks assigned to the Service Center Team to ensure uninterrupted workflow throughout the team. Typically the designee of the Service Center Manager in their absence.
Minimum Qualifications (Required):
- Associates degree with 5 years of related business experience.
- Will consider candidates with at least two years of college and 5 years of related business experience or HS diploma or GED/equivalent and 10 years of directly related experience.
In addition, candidates must have:
- Three years or more experience responding daily to high call volume of an urgent nature and providing appropriate guidance and customer service or similar related work
- Experience in Facilities Management or other related department
- Experience with a facilities workorder/service request system
- Excellent verbal communication skills with experience demonstrating a calm and assertive phone presence with stakeholders
- Strong organizational skills, including the ability to coordinate multiple tasks simultaneously and work independently with short deadlines.
- Proven ability to understand and follow complex oral and written instructions.
- Ability to maintain confidentiality and mentor this across the team.
- Demonstrated competency in Microsoft Suite including proficient in Microsoft Excel and has the ability to resolve technical challenges
Preferred Qualifications:
- Bachelors Degree in a related field
- Experience using People Soft or Kronos
- 3 years experience in logistics, customer service, accounting or similar business operations work
Special Instructions to Applicants:
This being a promotional opportunity, only current UML Employees with the same Bargaining unit are eligible to apply for this position.
This is a SEIU 888 Professional Union position, Grade P16. Anticipate salary based on experience/qualifications within the range. Minimum: $59,674 25th quartile: $67,879 and midpoint of $76,085.
Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.
Service Coordinator Job Roles in Massachusetts
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Search Service Coordinator Jobs in MassachusettsService Coordinator Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for service coordinators in Massachusetts?
Massachusetts healthcare systems including Mass General Brigham, Beth Israel Lahey Health, and UMass Memorial Health have sponsored visas for care coordination and service coordinator roles. State agencies and nonprofit disability services organizations also appear in sponsorship records, though at lower volumes. Sponsorship frequency varies by employer size and whether the specific role qualifies as a specialty occupation under USCIS standards.
Which visa types are most common for service coordinator roles in Massachusetts?
The H-1B is the most common visa category for service coordinators in Massachusetts when the role requires a bachelor's degree in a specific field such as social work, human services, or healthcare administration. TN visa status is available to Canadian and Mexican nationals if the role fits a qualifying USMCA occupation. Some positions at universities or affiliated research hospitals may qualify for cap-exempt H-1B filings, which are not subject to the annual lottery.
Which cities in Massachusetts have the most service coordinator sponsorship jobs?
Boston and its inner suburbs concentrate the largest share of service coordinator sponsorship opportunities, driven by the density of academic medical centers, behavioral health organizations, and social services nonprofits. Worcester is a secondary hub with UMass Memorial Health and several regional human services agencies. Springfield, in western Massachusetts, has openings through healthcare systems and developmental disability service providers serving the Pioneer Valley region.
How to find service coordinator visa sponsorship jobs in Massachusetts?
Migrate Mate filters job listings specifically for roles where employers have demonstrated willingness to sponsor visas, including service coordinator positions in Massachusetts. Rather than sorting through general job boards, you can search by role and state on Migrate Mate to surface relevant openings at healthcare systems, nonprofits, and social services organizations that have sponsored international candidates for similar positions.
Are there state-specific considerations for service coordinators seeking visa sponsorship in Massachusetts?
Massachusetts has a strong concentration of federally qualified health centers, MassHealth-funded care coordination programs, and institutions affiliated with Boston's university medical complex, all of which generate recurring demand for service coordinators. Roles funded through state Medicaid programs may have additional compliance requirements that affect how employers structure positions. Because many service coordinator roles involve case management credentials or state licensure, confirming that your credentials transfer under Massachusetts regulations is worth addressing early in the hiring process.
What is the prevailing wage for sponsored service coordinator jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.