Service Coordinator Visa Sponsorship Jobs in Indiana
Indiana's service coordinator roles span healthcare systems like Indiana University Health and Ascension St. Vincent, social services agencies, and manufacturing support operations across Indianapolis, Fort Wayne, and South Bend. Employers in these sectors have sponsored H-1B visa and TN visas for qualified international candidates, particularly in healthcare coordination and human services.
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Get Access To All JobsINTRODUCTION
The CareIQ Service Coordinator provides administrative customer service and file management assistance to claimants, providers, claims professionals, and case managers regarding new and ongoing ancillary healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Service Coordinator will provide excellent telephonic and written customer service to both inbound and outbound customers. This role operates with a high focus on accuracy, urgency and communication to ensure that services are completed on schedule and without interruption.
This is a remote role. The shift for this position is Monday - Friday: 10:30 AM - 7:00 PM EST.
A wired connection to your modem from a broadband internet network with a minimum bandwidth of at least 3 Mbps is required for this position.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Provide telephonic customer service in an inbound and outbound high-volume call-center environment
- Complete accurate data review and entry
- Able to learn and operate corporate proprietary systems
- Request and review treatment and appointment documentation to verify completion and accuracy
- Administrative review of claim referral orders, authorization, appointment notes and reports, ensuring alignment of pending and completed services
- Update all case stakeholders on a regular basis
- Type and proofread reports and correspondence via email and management systems
- Transcribe correspondence/reports from dictation
- Use problem solving and critical thinking skills to ensure daily scheduling challenges do not cause delays in securing appointments
- Meet departmental production and quality performance expectations
- Additional duties as assigned
KNOWLEDGE & SKILLS:
- Process oriented and effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
- Excellent written and verbal communication skills
- Ability to meet designated deadlines
- Computer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems
- Strong interpersonal, time management and organizational skills
- Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations
- Ability to work both independently and within a team environment
EDUCATION & EXPERIENCE:
- High School diploma
- Prior work experience in a detail-oriented customer service environment
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $15.61 - $23.82 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management.
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
INTRODUCTION
The CareIQ Service Coordinator provides administrative customer service and file management assistance to claimants, providers, claims professionals, and case managers regarding new and ongoing ancillary healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Service Coordinator will provide excellent telephonic and written customer service to both inbound and outbound customers. This role operates with a high focus on accuracy, urgency and communication to ensure that services are completed on schedule and without interruption.
This is a remote role. The shift for this position is Monday - Friday: 10:30 AM - 7:00 PM EST.
A wired connection to your modem from a broadband internet network with a minimum bandwidth of at least 3 Mbps is required for this position.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Provide telephonic customer service in an inbound and outbound high-volume call-center environment
- Complete accurate data review and entry
- Able to learn and operate corporate proprietary systems
- Request and review treatment and appointment documentation to verify completion and accuracy
- Administrative review of claim referral orders, authorization, appointment notes and reports, ensuring alignment of pending and completed services
- Update all case stakeholders on a regular basis
- Type and proofread reports and correspondence via email and management systems
- Transcribe correspondence/reports from dictation
- Use problem solving and critical thinking skills to ensure daily scheduling challenges do not cause delays in securing appointments
- Meet departmental production and quality performance expectations
- Additional duties as assigned
KNOWLEDGE & SKILLS:
- Process oriented and effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
- Excellent written and verbal communication skills
- Ability to meet designated deadlines
- Computer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems
- Strong interpersonal, time management and organizational skills
- Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations
- Ability to work both independently and within a team environment
EDUCATION & EXPERIENCE:
- High School diploma
- Prior work experience in a detail-oriented customer service environment
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $15.61 - $23.82 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management.
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Service Coordinator Job Roles in Indiana
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Search Service Coordinator Jobs in IndianaService Coordinator Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for service coordinators in Indiana?
Indiana University Health, Ascension St. Vincent, Eskenazi Health, and Parkview Health are among the larger employers in Indiana that have sponsored work visas for service coordinator roles. State agencies and nonprofit organizations providing developmental disability and mental health services also hire for these positions, though sponsorship availability varies significantly by employer size and internal HR capacity.
Which visa types are most common for service coordinator roles in Indiana?
The H-1B is the most common visa for service coordinator positions that require a bachelor's degree in a qualifying field such as social work, healthcare administration, or human services. Canadian and Mexican nationals may qualify for TN status if the role aligns with an eligible TN occupation. Some positions at Indiana universities or affiliated nonprofits may qualify for cap-exempt H-1B sponsorship.
Which cities in Indiana have the most service coordinator sponsorship jobs?
Indianapolis is the primary hub, home to the state's largest healthcare networks, social services agencies, and government contractors. Fort Wayne and South Bend also have notable concentrations due to regional hospital systems and community services providers. Gary, which borders the Chicago metro area, occasionally offers service coordinator roles through federally funded programs that are more accustomed to sponsoring international workers.
How to find service coordinator visa sponsorship jobs in Indiana?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search service coordinator roles in Indiana without sorting through positions that won't consider international candidates. The platform surfaces employers that have a history of H-1B or other work visa filings, which is particularly useful for narrowing down Indiana's healthcare and social services sectors where sponsorship practices vary widely by organization.
Are there state-specific considerations for service coordinator roles in Indiana?
Indiana has a significant demand for service coordinators in developmental disability services, driven by Medicaid waiver programs administered through the state's Division of Disability and Rehabilitative Services. Roles in this sector often require licensure or certification, which international candidates should verify is attainable on their visa status before applying. Employers tied to federally funded programs tend to be more familiar with sponsorship processes than smaller private agencies.
What is the prevailing wage for sponsored service coordinator jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.