Service Coordinator Visa Sponsorship Jobs in North Carolina
Service coordinator roles in North Carolina span healthcare networks like Novant Health and Atrium Health, state-funded disability services, and logistics operations concentrated in Charlotte, Raleigh, and Durham. Employers in these sectors have sponsored work visas for qualified international candidates, particularly through the H-1B visa and EB-3 pathways, making North Carolina a viable target state for service coordinators seeking sponsorship.
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Get Access To All JobsINTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
LOCATION
Virtual
ROLE
Key Accounts is hiring a remote Service Resource Coordinator to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with independent service providers, and coordinating job priorities with Key Accounts Small Commercial team will be an everyday occurrence.
Responsibilities
* Coordinates service resources, dispatches and assigns providers to project.
* Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
* Interacts and communicates with internal and external teams.
* Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
* Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
* Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.
* Processes service warranties.
* Completes tasks as needed and required for life cycle of service operations.
BASIC QUALIFICATIONS
* Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
* Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
* Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
* Must be organized with the ability to multi-task and prioritize daily interruptions.
* Strong attention to detail and enjoy working in fast paced environment.
* Knowledge of Word, Excel, Outlook, and Windows.
* Flexibility to work overtime/weekends, as required.
* Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.
COMPENSATION
- Annual Base Salary Range or Hourly Base Pay Range: $42,000.00 - $60,515.00
Compensation Type:
Exception Hourly
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer:
We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME
* Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
* Family building benefits include fertility coverage and adoption/surrogacy assistance.
* Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
* 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer:
Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.
SAFETY SENSITIVE ROLE
No. The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
INTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
LOCATION
Virtual
ROLE
Key Accounts is hiring a remote Service Resource Coordinator to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with independent service providers, and coordinating job priorities with Key Accounts Small Commercial team will be an everyday occurrence.
Responsibilities
* Coordinates service resources, dispatches and assigns providers to project.
* Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
* Interacts and communicates with internal and external teams.
* Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
* Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
* Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.
* Processes service warranties.
* Completes tasks as needed and required for life cycle of service operations.
BASIC QUALIFICATIONS
* Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
* Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
* Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
* Must be organized with the ability to multi-task and prioritize daily interruptions.
* Strong attention to detail and enjoy working in fast paced environment.
* Knowledge of Word, Excel, Outlook, and Windows.
* Flexibility to work overtime/weekends, as required.
* Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.
COMPENSATION
- Annual Base Salary Range or Hourly Base Pay Range: $42,000.00 - $60,515.00
Compensation Type:
Exception Hourly
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer:
We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME
* Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
* Family building benefits include fertility coverage and adoption/surrogacy assistance.
* Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
* 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer:
Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.
SAFETY SENSITIVE ROLE
No. The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Service Coordinator Job Roles in North Carolina
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Search Service Coordinator Jobs in North CarolinaService Coordinator Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for service coordinators in North Carolina?
Large healthcare systems including Novant Health, Atrium Health, and Duke Health have histories of sponsoring work visas for care and service coordination roles. State agencies and nonprofits administering Medicaid waiver programs also hire service coordinators. Technology and logistics companies in the Research Triangle, such as those based in Raleigh and Durham, occasionally sponsor international candidates for client services and coordination positions.
Which visa types are most common for service coordinator roles in North Carolina?
The H-1B is the most common visa for service coordinators whose roles require a bachelor's degree in a specific field, such as social work, healthcare administration, or a related discipline. The EB-3 immigrant visa is another pathway employers use for skilled worker sponsorship. Some positions in healthcare settings may also qualify for TN visa status if the candidate is a Canadian or Mexican citizen with a qualifying degree.
Which cities in North Carolina have the most service coordinator sponsorship jobs?
Charlotte and Raleigh account for the largest share of service coordinator openings tied to visa sponsorship, driven by major healthcare networks and state agency offices concentrated in those metros. Durham, with its proximity to Duke Health and the Research Triangle's growing tech sector, is another active market. Greensboro and Winston-Salem also see demand through regional hospital systems and disability services organizations.
How to find service coordinator visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify North Carolina employers actively hiring service coordinators who need work authorization. Rather than sorting through general job boards, you can search Migrate Mate for service coordinator roles in Charlotte, Raleigh, or Durham and see only positions where sponsorship is indicated, saving time during a stressful job search.
Are there state-specific considerations for service coordinators seeking sponsorship in North Carolina?
North Carolina's Medicaid expansion and its large network of Local Management Entities and Managed Care Organizations have increased demand for service coordinators in disability and behavioral health services. However, roles funded primarily through state or county government contracts can face restrictions on employer-sponsored visas, so candidates should confirm the employer type before applying. Positions at private healthcare systems or multistate nonprofit organizations tend to have more straightforward sponsorship processes.
What is the prevailing wage for sponsored service coordinator jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.