Service Coordinator Visa Sponsorship Jobs in North Carolina
Service coordinator roles in North Carolina span healthcare networks like Novant Health and Atrium Health, state-funded disability services, and logistics operations concentrated in Charlotte, Raleigh, and Durham. Employers in these sectors have sponsored work visas for qualified international candidates, particularly through the H-1B visa and EB-3 pathways, making North Carolina a viable target state for service coordinators seeking sponsorship.
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Get Access To All JobsBH Job ID: 5404
SF Job Req ID: 21088
Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Service Coordinator - PAC
Location: Greensboro, NC
About us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Overview
This position is for a Service Coordinator - PAC supporting the Customer Center and serving the compressed air needs of the industrial sector. The Service Coordinator is responsible for efficiently and effectively coordinating service technicians of our PAC teams to meet customer’s needs. Service Coordinators will manage and communicate with customers, sales teams, and management, while adhering to all order management and operational requirements of the position.
Responsibilities
- Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs. When scheduling and tracking service technicians, maximize operating efficiency and effectiveness.
- Ensure timely and accurate invoicing.
- Manage service inventory and rental fleets (repair status, location, etc.)
- Ensure environmental, health and safety, as well as Operational Excellence adherence in the Customer Center. Assist with the auditing process.
- Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction. Generate and follow-up on service quotes and seek new business whenever possible.
- Order and receive parts for jobs. Monitor shipping and receiving activities. Conduct service request data entry and management. Submit warranty claims and ship parts to the factory. Ensure SARBOX compliance.
- Display team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires.
Requirements
- High School Diploma or GED
- Minimum 2 years of experience in an industrial related field
Core Competencies
- Exceptional organization, communication (verbal and written), and follow-up skills with the ability to effectively manage a high volume of priorities and commitments in a highly visible, fast-paced work environment.
- Strong interpersonal skills, able to follow standard processes and work autonomously while understanding when to escalate issues that require further review.
- Exceptional customer service skills, including proper phone etiquette and skills.
Preferences
- Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad) is required.
- Knowledge of mechanical and electrical systems is preferred.
- This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 lbs. and occasionally lift and or move 50+ lbs.
Travel & Work Arrangements/Requirements
- This position will be based at our site in Greensboro, NC, with minimal anticipated travel.
What we Offer
At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency.
BH Job ID: 5404
SF Job Req ID: 21088
Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Service Coordinator - PAC
Location: Greensboro, NC
About us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Overview
This position is for a Service Coordinator - PAC supporting the Customer Center and serving the compressed air needs of the industrial sector. The Service Coordinator is responsible for efficiently and effectively coordinating service technicians of our PAC teams to meet customer’s needs. Service Coordinators will manage and communicate with customers, sales teams, and management, while adhering to all order management and operational requirements of the position.
Responsibilities
- Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs. When scheduling and tracking service technicians, maximize operating efficiency and effectiveness.
- Ensure timely and accurate invoicing.
- Manage service inventory and rental fleets (repair status, location, etc.)
- Ensure environmental, health and safety, as well as Operational Excellence adherence in the Customer Center. Assist with the auditing process.
- Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction. Generate and follow-up on service quotes and seek new business whenever possible.
- Order and receive parts for jobs. Monitor shipping and receiving activities. Conduct service request data entry and management. Submit warranty claims and ship parts to the factory. Ensure SARBOX compliance.
- Display team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires.
Requirements
- High School Diploma or GED
- Minimum 2 years of experience in an industrial related field
Core Competencies
- Exceptional organization, communication (verbal and written), and follow-up skills with the ability to effectively manage a high volume of priorities and commitments in a highly visible, fast-paced work environment.
- Strong interpersonal skills, able to follow standard processes and work autonomously while understanding when to escalate issues that require further review.
- Exceptional customer service skills, including proper phone etiquette and skills.
Preferences
- Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad) is required.
- Knowledge of mechanical and electrical systems is preferred.
- This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 lbs. and occasionally lift and or move 50+ lbs.
Travel & Work Arrangements/Requirements
- This position will be based at our site in Greensboro, NC, with minimal anticipated travel.
What we Offer
At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency.
Service Coordinator Job Roles in North Carolina
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Search Service Coordinator Jobs in North CarolinaService Coordinator Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for service coordinators in North Carolina?
Large healthcare systems including Novant Health, Atrium Health, and Duke Health have histories of sponsoring work visas for care and service coordination roles. State agencies and nonprofits administering Medicaid waiver programs also hire service coordinators. Technology and logistics companies in the Research Triangle, such as those based in Raleigh and Durham, occasionally sponsor international candidates for client services and coordination positions.
Which visa types are most common for service coordinator roles in North Carolina?
The H-1B is the most common visa for service coordinators whose roles require a bachelor's degree in a specific field, such as social work, healthcare administration, or a related discipline. The EB-3 immigrant visa is another pathway employers use for skilled worker sponsorship. Some positions in healthcare settings may also qualify for TN visa status if the candidate is a Canadian or Mexican citizen with a qualifying degree.
Which cities in North Carolina have the most service coordinator sponsorship jobs?
Charlotte and Raleigh account for the largest share of service coordinator openings tied to visa sponsorship, driven by major healthcare networks and state agency offices concentrated in those metros. Durham, with its proximity to Duke Health and the Research Triangle's growing tech sector, is another active market. Greensboro and Winston-Salem also see demand through regional hospital systems and disability services organizations.
How to find service coordinator visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify North Carolina employers actively hiring service coordinators who need work authorization. Rather than sorting through general job boards, you can search Migrate Mate for service coordinator roles in Charlotte, Raleigh, or Durham and see only positions where sponsorship is indicated, saving time during a stressful job search.
Are there state-specific considerations for service coordinators seeking sponsorship in North Carolina?
North Carolina's Medicaid expansion and its large network of Local Management Entities and Managed Care Organizations have increased demand for service coordinators in disability and behavioral health services. However, roles funded primarily through state or county government contracts can face restrictions on employer-sponsored visas, so candidates should confirm the employer type before applying. Positions at private healthcare systems or multistate nonprofit organizations tend to have more straightforward sponsorship processes.
What is the prevailing wage for sponsored service coordinator jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.