Service Coordinator Visa Sponsorship Jobs in Missouri
Missouri's service coordinator roles span healthcare networks, nonprofit social services, and managed care organizations, with major employers concentrated in St. Louis and Kansas City. Large health systems like SSM Health and BJC HealthCare, along with insurance carriers and disability service providers, regularly hire service coordinators and have established pathways for sponsoring international candidates.
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Get Access To All JobsINTRODUCTION
The Warranty Customer Service Representative is responsible for processing all parts and labor warranty requests for US, Canada, Australia, Mexico, Central and South America.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer incoming phone calls (average 300 incoming calls weekly).
- Respond to emails from service agents, end users, dealers and sales force regarding parts and labor warranty.
- Verify cabinet warranty and quote warranty across all True Manufacturing companies.
- Recommend service companies.
- Track warranty parts shipments.
- Quote parts inventory and lead time.
- Enter warranty labor claims and warranty parts orders in our Warranty Claim Tracking software.
- The Warranty Customer Service Account Coordinator is an office-based role. Regular, predictable on-site attendance is required. Eligibility for up to one (1) remote workday per week may be permitted, subject to business needs and departmental guidelines.
- Perform core job responsibilities through regular in-person collaboration, including participation in meetings, team discussions, and cross-functional coordination.
- Collaborate with fellow team members and leadership in a shared work environment to support innovation and timely decision-making, problem-solving, and operational effectiveness.
- Maintain a consistent on-site presence to support and respond to day-to-day business needs, including attendance of scheduled meetings and real-time collaboration as needed to ensure alignment on department and company priorities.
- Meet regularly with manager in-person to align on workload, priorities, performance, and ongoing professional development.
BASIC QUALIFICATIONS:
- High School Diploma or General Education Degree (GED) required.
- Six months or more of related customer service experience or True Manufacturing knowledge required.
- Possess strong verbal and written communication skills.
- Must be well organized and self-motivated.
- Must have the ability to work in a fast-paced environment and handle high call volume.
- Knowledge of JDE E1, Parts Inquiry, cabinet knowledge and previous customer service experience would be a plus.
- Proficient in Microsoft Office applications.
- Ability to work in a team-oriented environment with a positive, professional attitude.
HOURS:
The hours for this position are 8:30am - 5:00pm, Monday through Thursday; 9:30am - 6:00pm on Fridays. OR 9:30am - 6:00pm, Monday through Friday.
Company-paid background check required upon hire.
We are proud to be an Equal Opportunity Employer.
INTRODUCTION
The Warranty Customer Service Representative is responsible for processing all parts and labor warranty requests for US, Canada, Australia, Mexico, Central and South America.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Answer incoming phone calls (average 300 incoming calls weekly).
- Respond to emails from service agents, end users, dealers and sales force regarding parts and labor warranty.
- Verify cabinet warranty and quote warranty across all True Manufacturing companies.
- Recommend service companies.
- Track warranty parts shipments.
- Quote parts inventory and lead time.
- Enter warranty labor claims and warranty parts orders in our Warranty Claim Tracking software.
- The Warranty Customer Service Account Coordinator is an office-based role. Regular, predictable on-site attendance is required. Eligibility for up to one (1) remote workday per week may be permitted, subject to business needs and departmental guidelines.
- Perform core job responsibilities through regular in-person collaboration, including participation in meetings, team discussions, and cross-functional coordination.
- Collaborate with fellow team members and leadership in a shared work environment to support innovation and timely decision-making, problem-solving, and operational effectiveness.
- Maintain a consistent on-site presence to support and respond to day-to-day business needs, including attendance of scheduled meetings and real-time collaboration as needed to ensure alignment on department and company priorities.
- Meet regularly with manager in-person to align on workload, priorities, performance, and ongoing professional development.
BASIC QUALIFICATIONS:
- High School Diploma or General Education Degree (GED) required.
- Six months or more of related customer service experience or True Manufacturing knowledge required.
- Possess strong verbal and written communication skills.
- Must be well organized and self-motivated.
- Must have the ability to work in a fast-paced environment and handle high call volume.
- Knowledge of JDE E1, Parts Inquiry, cabinet knowledge and previous customer service experience would be a plus.
- Proficient in Microsoft Office applications.
- Ability to work in a team-oriented environment with a positive, professional attitude.
HOURS:
The hours for this position are 8:30am - 5:00pm, Monday through Thursday; 9:30am - 6:00pm on Fridays. OR 9:30am - 6:00pm, Monday through Friday.
Company-paid background check required upon hire.
We are proud to be an Equal Opportunity Employer.
Service Coordinator Job Roles in Missouri
See all 147+ Service Coordinator Jobs in Missouri
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Search Service Coordinator Jobs in MissouriService Coordinator Jobs in Missouri: Frequently Asked Questions
Which companies sponsor visas for service coordinators in Missouri?
In Missouri, the employers most likely to sponsor service coordinators are large healthcare systems and managed care organizations. BJC HealthCare, SSM Health, Centene Corporation (headquartered in St. Louis), and Mercy Health have each filed for work visas in healthcare-adjacent roles. Nonprofit disability service providers and Area Agencies on Aging in the St. Louis and Kansas City metro areas also sponsor international candidates, though less frequently than hospital networks.
Which visa types are most common for service coordinator roles in Missouri?
The H-1B visa is the most common visa for service coordinator positions that require a bachelor's degree in social work, psychology, or a related field, as the role generally meets the specialty occupation standard. Some positions in nonprofit or academic-affiliated organizations may qualify for H-1B cap-exempt status. TN visas are an option for Canadian and Mexican nationals in qualifying social work classifications. Candidates already holding EAD authorization through OPT or a spousal visa are also commonly hired.
Which cities in Missouri have the most service coordinator sponsorship jobs?
St. Louis accounts for the largest share of service coordinator sponsorship opportunities in Missouri, driven by its concentration of hospital systems, managed care headquarters, and nonprofit social service agencies. Kansas City is the second-largest market, with growing demand across behavioral health and home- and community-based services. Columbia, home to University of Missouri Health Care, also generates consistent openings, particularly in care coordination roles tied to academic medical programs.
How to find service coordinator visa sponsorship jobs in Missouri?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify service coordinator roles in Missouri where employers are open to sponsoring international candidates. You can narrow results by location, role type, and visa category. This is more efficient than broad job searches because Migrate Mate surfaces employers who have an active sponsorship history, saving time you would otherwise spend researching individual companies.
Are there state-specific considerations for service coordinator roles and visa sponsorship in Missouri?
Missouri service coordinator roles in Medicaid waiver programs and home- and community-based services often require state licensure or certification, which can affect how an employer structures a sponsorship petition. Employers must pay the prevailing wage for the relevant occupational classification, which the Department of Labor determines based on regional wage data for Missouri metro areas. Candidates should confirm that the job offer specifies a degree requirement in a relevant field, since prevailing wage level and specialty occupation eligibility both depend on how the role is formally classified.
What is the prevailing wage for sponsored service coordinator jobs in Missouri?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.