Service Coordinator Visa Sponsorship Jobs in Texas

Job Title

Review Services Coordinator

Agency

Texas A&M University

Department

Libraries

Proposed Minimum Salary

$4,591.67 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

A Glimpse of the Job

The Texas A&M Libraries are seeking a detail-oriented Review Services Coordinator to provide essential support for the Medical Sciences Library’s (MSL) structured review services. In this role, the coordinator offers guidance through consultations, responds to both routine and complex inquiries, and helps researchers navigate a wide range of information resources related to literature reviews. They serve as the primary point of contact for consultation requests, facilitating the process from initiation to publication and beyond for A&M Health and Veterinary Medicine and Biological Sciences (VMBS) faculty, staff, students, affiliates, and external researchers. The coordinator also contributes to collaborative efforts across the University Libraries (UL) and Texas A&M University, participates in ongoing professional development, and offers insight that supports resource planning and collection development, including the adoption of new tools and technologies.

Salary: $55,100/annually

Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.

Position Details:

• This role is eligible to work at either the College Station or Round Rock campus locations.

• This is an on-campus opportunity. This role will be required to work in-person Monday through Friday from 8:00am to 5:00pm.

Responsibilities

• Program Planning and Implementation - Acts as the first point of contact for consultation requests and initiates the reviews process. Assists both A&M Health and Veterinary Medicine and Biological Sciences (VMBS) faculty, staff, students, affiliates, and non-affiliated researchers in accessing an extensive range of information related to literature reviews for MSL’s review services. Processes consultation requests submitted through the portal. Contributes to program plans and assists in their evaluation for events. Responds to inquiries regarding literature reviews and inquiries into the service offerings. Performs data validation and completion of appropriate forms, and records information in spreadsheets, calendars, project management software, and other systems and platforms used in the generation of literature reviews. Performs relevant foundational work for building searches, including identifying synonyms, related reviews, and background articles. Assists in translating database searches, generates updates, and/or re-runs pre-written database searches.

• Program Coordination and Support - Assists in preparation and monitoring of budgets for programs and events. Compiles and distributes reports for invoicing and statistics entry, including number of hours worked, surveys, and other project data. Maintains program records and databases such as lists of clients, and calendars. Maintains integrity, security, and accuracy of literature review materials. Organizes and archives methods development, documents, and communications generated during the review process. Reports operational problems to supervisor and assists in contributing to their resolution.

• Staff and Training Management - Assists with virtual and in-person training. Assists in maintaining and distributing educational materials, webpages, and program evaluations and assessments.

• Funding and Resource Management - Assists in identifying funding opportunities.

• Collaborations & Partnerships - Collaborates with MSL, University Library colleagues, A&M Health, VMBS, and clinical affiliates to enhance library partnerships and contribute to the education, research, and clinical missions. Participates in departmental and interdepartmental meetings as a member of the Research & Education Services department. Participates in team projects or special assignments for the University Library. Participates in professional organizations and/or continuing education activities to incorporate new ideas and technologies into library services and programs. Serves on campus and library committees. Maintains knowledge of library technology applications, resources, copyright, systematic reviews, and other issues/trends.

Qualifications

Required Education and Experience:

• Bachelor’s Degree or equivalent combination of education and experience.

• Two years of related experience.

A Well-Qualified Candidate Will Also Possess:

• Experience in a medical library setting.

• Demonstrated understanding of how databases work.

• Demonstrated critical thinking and problem-solving skills.

• Training or education in logic and/or database development.

• Ability to multi-task and work cooperatively with others.

• Knowledge of email, word processing, spreadsheet, and database applications and difficult and varied library online research database searches and/or processing.

• Verbal and written communication skills.

• Excellent communication and customer service skills.

• Organizational and planning skills.

• Ability to move medium weight boxes, books, heavy book truck or similar items.

Why Texas A& M University?

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

The Libraries are the indispensable hub of discovery, learning and creativity with the teaching and research that goes on in the colleges and academic departments. We offer rich and extraordinary collections at the University Libraries. The Libraries’ resources and services enable and support the University missions of teaching, research, and service.

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with reasonable cost-of-living and no long commutes.

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

• Automatic enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

• Living Well, a program at Texas A&M that has been built by employees, for employees

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.