Customer Support Engineer Visa Sponsorship Jobs in Michigan
Michigan's customer support engineer roles are concentrated in Detroit's automotive tech corridor, with companies like Ford, General Motors, Stellantis, and enterprise software firms in Ann Arbor and Grand Rapids actively hiring. These technical support positions frequently qualify for H-1B visa sponsorship when the role requires a relevant engineering or computer science degree.
Find Customer Support Engineer JobsOverview
Showing 5 of 24+ Customer Support Engineer Jobs in Michigan with Visa Sponsorship
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all Customer Support Engineer Jobs in Michigan with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Engineer Jobs in Michigan with Visa Sponsorship.
Get Access To All JobsMust Have Technical/Functional Skills
- Field service support experience under manufacturing domain, ITIL, SLA, incident management, IMAC, smart hands support
- On network, servers, OT security, service now ticking tool experience, asset management, stock management, audit, escalation management
- Meeting room support, excellent in customer communication, good to have team management skill, ops lead role for EUC role.
Roles & Responsibilities
- Manage day-to-day operation based on onsite support services, ticket management, KPI, escalation, IMAC, Break fixes, dispatch support
- Asset delivery part DaaS service across Hub, spoke and dispatch sites, vendor management, meeting room support, customer connect
- Printer support, OT support, factory PCS support, manage team and customer requests on priority
Generic Managerial Skills, If any
- Should have excellent customer handling skills, governance, lead operations with confidence, manage escalations at regional level
- Should be capable to be proactive to pick operations issue with customer and fix them, decision making capability, mentor team where possible, bring continuous improvement
Base Salary Range: $62,000 to $75,000 Per Annum
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Location
Muskegon, MI
Job Function
TECHNOLOGY
Role
Engineer
Job Id
414708
Desired Skills
EUC
Salary Range
$62,000-$75,000 a year
Qualifications
BACHELOR OF COMPUTER SCIENCE
Must Have Technical/Functional Skills
- Field service support experience under manufacturing domain, ITIL, SLA, incident management, IMAC, smart hands support
- On network, servers, OT security, service now ticking tool experience, asset management, stock management, audit, escalation management
- Meeting room support, excellent in customer communication, good to have team management skill, ops lead role for EUC role.
Roles & Responsibilities
- Manage day-to-day operation based on onsite support services, ticket management, KPI, escalation, IMAC, Break fixes, dispatch support
- Asset delivery part DaaS service across Hub, spoke and dispatch sites, vendor management, meeting room support, customer connect
- Printer support, OT support, factory PCS support, manage team and customer requests on priority
Generic Managerial Skills, If any
- Should have excellent customer handling skills, governance, lead operations with confidence, manage escalations at regional level
- Should be capable to be proactive to pick operations issue with customer and fix them, decision making capability, mentor team where possible, bring continuous improvement
Base Salary Range: $62,000 to $75,000 Per Annum
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Location
Muskegon, MI
Job Function
TECHNOLOGY
Role
Engineer
Job Id
414708
Desired Skills
EUC
Salary Range
$62,000-$75,000 a year
Qualifications
BACHELOR OF COMPUTER SCIENCE
Customer Support Engineer Job Roles in Michigan
See all Customer Support Engineer Jobs in Michigan
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Support Engineer Jobs in MichiganCustomer Support Engineer Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for customer support engineers in Michigan?
Michigan's largest visa sponsors for technical support engineering roles include Ford Motor Company, General Motors, Stellantis, and their respective technology subsidiaries. Enterprise software companies operating in Ann Arbor, such as Google's Michigan offices and various automotive SaaS vendors, also file H-1B petitions for customer support engineers. Consulting firms like Deloitte and Infosys with Michigan delivery centers appear regularly in Department of Labor disclosure data for these roles.
Which visa types are most common for customer support engineer roles in Michigan?
The H-1B is the most common visa category for customer support engineers in Michigan, provided the role requires a bachelor's degree or higher in a specific technical field such as computer science, electrical engineering, or a closely related discipline. Candidates from Canada may qualify for TN visa status under the Engineer or Computer Systems Analyst categories. Those with extraordinary ability in technical fields may also explore the O-1A, though this is far less common for support engineering roles.
Which cities in Michigan have the most customer support engineer sponsorship jobs?
Detroit and its surrounding suburbs, particularly Dearborn, Troy, and Auburn Hills, account for the largest share of customer support engineer sponsorship activity given the concentration of automotive OEMs and their technology divisions. Ann Arbor is the second most active market, driven by the University of Michigan ecosystem and enterprise software companies. Grand Rapids has a smaller but growing technology sector with occasional sponsorship opportunities for technical support roles.
How to find customer support engineer visa sponsorship jobs in Michigan?
Migrate Mate filters job listings specifically to customer support engineer roles at Michigan employers who have a demonstrated history of sponsoring work visas, saving you from manually cross-referencing Department of Labor LCA disclosure data. You can search by city, so targeting Detroit, Ann Arbor, or Grand Rapids is straightforward. Because these roles sit at the intersection of technical and client-facing work, filtering for employers in automotive tech or enterprise software will yield the most relevant Michigan results.
What state-specific factors should customer support engineers consider when seeking sponsorship in Michigan?
Michigan's prevailing wage determinations for customer support engineers are heavily influenced by the automotive and manufacturing technology sectors, which can differ from prevailing wages in coastal tech hubs. Employers must file a Labor Condition Application with the Department of Labor certifying they will pay at least the prevailing wage for the specific job location in Michigan. Candidates with degrees from University of Michigan, Michigan State, or Michigan Tech may find stronger recruiter pipelines into Michigan-based sponsors already familiar with those programs.
What is the prevailing wage for sponsored customer support engineer jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.