Professional Engineer Visa Sponsorship Jobs in Michigan
Michigan's professional engineer job market spans automotive engineering at Ford, General Motors, and Stellantis in Metro Detroit, civil and structural roles tied to infrastructure investment across Grand Rapids and Lansing, and manufacturing systems engineering throughout the state. Employers in these sectors have established sponsorship track records, particularly for H-1B visa and TN visa holders with PE credentials.
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GENERAL FUNCTION:
Handles telephone calls providing outstanding customer service using English and Spanish languages. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Bank products and services, and upsells and cross-sells other products based on the customer's needs.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Handles customer calls in a professional, courteous manner, using English and Spanish languages.
- Provides accurate information to the customer. Explains products and policies so the customer can understand.
- Handles some complex customer inquiries in areas of expertise.
- Makes every effort possible to answer the customer's question or solve the problem during the call, without transferring the customer to another employee or department. When follow-up is required, doing so within the timeframe committed to the customer.
- Wherever possible help educate and convert the customer to a different or an additional self-service channel available.
- Consistently offer more cost effective service channels.
- Follows departmental policies and procedures, particularly in regards to customer confidentiality.
- Accurately enters or confirms customer information into various systems; initiates and/or completes proper request forms in assisting customers.
- Effectively uses computer systems for tracking, information gathering, and/or troubleshooting.
- Suggest improvements and changes to processes and policies to improve productivity or customer satisfaction.
- Continually learning and developing knowledge of Bank products and services.
- Perform any other duties assigned.
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- High school education or equivalent.
- Must be able to perform data entry and basic computer skills.
- Be able to understand and respond to customer inquiries in one or multiple product categories.
- Excellent customer service skills and the ability to articulate and explain information clearly.
- Previous customer service or call center experience preferred.
- Excellent telephone communication skills are essential.
- Must be able, and willing to learn about Bank products and services.
- Good problem solving skills.
- Must be fluent in English and Spanish languages.
Bilingual (Spanish/English) Consumer Contact Professional I - Monday, Tuesday, Wednesday, Friday, Saturday schedule.
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page or by consulting with your talent acquisition partner.
LOCATION:
Farmington Hills, Michigan 48331-3552
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Professional Engineer Job Roles in Michigan
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Search Professional Engineer Jobs in MichiganProfessional Engineer Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for professional engineers in Michigan?
Michigan's largest professional engineer sponsors are concentrated in the automotive and manufacturing sectors. Ford Motor Company, General Motors, Stellantis, and their tier-one suppliers including Aptiv and BorgWarner have active H-1B sponsorship histories documented in DOL disclosure data. Engineering consultancies such as AECOM and WSP also sponsor PE roles in civil and structural disciplines across the state.
Which visa types are most common for professional engineer roles in Michigan?
H-1B is the most common visa for professional engineers in Michigan, as PE roles in mechanical, civil, electrical, and systems engineering typically qualify as specialty occupations requiring a relevant bachelor's degree or higher. Canadian and Mexican engineers may pursue TN visa status under the USMCA, which covers engineers without requiring a petition filing. Australian citizens can explore the E-3 visa as an alternative to H-1B.
Which cities in Michigan have the most professional engineer sponsorship jobs?
Metro Detroit, including Dearborn, Auburn Hills, and Warren, accounts for the largest share of professional engineer sponsorship activity due to the density of automotive OEMs and suppliers. Grand Rapids has growing demand in manufacturing and civil engineering tied to West Michigan's industrial base. Lansing and Ann Arbor also generate PE roles, with Ann Arbor's connection to the University of Michigan producing strong engineering hiring pipelines.
How to find professional engineer visa sponsorship jobs in Michigan?
Migrate Mate is the most direct way to find professional engineer visa sponsorship jobs in Michigan. The platform filters specifically for roles where employers have sponsorship history, covering automotive, civil, manufacturing, and systems engineering positions across Metro Detroit, Grand Rapids, and beyond. Searching by role and state on Migrate Mate surfaces active openings from employers with documented H-1B and TN sponsorship activity in Michigan.
Are there state-specific considerations for professional engineers seeking sponsorship in Michigan?
Michigan requires professional engineers to hold a state-issued PE license from the Michigan Department of Licensing and Regulatory Affairs (LARA) for roles involving public safety sign-off, which is separate from visa sponsorship eligibility. International engineers often begin in engineer-in-training roles under a licensed PE while pursuing licensure. Michigan's automotive and advanced manufacturing concentration means employers are experienced with international hiring, but PE licensure requirements still apply regardless of visa status.
What is the prevailing wage for sponsored professional engineer jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.