Customer Service Management Visa Sponsorship Jobs in Minnesota
Minnesota's customer service management roles span major employers like Best Buy, Target, and UnitedHealth Group, with hiring concentrated in the Twin Cities metro. International professionals pursuing visa sponsorship will find opportunities across retail, healthcare, and financial services, where companies regularly sponsor H-1B visa and other work visas for qualified management candidates.
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Get Access To All JobsJOB OVERVIEW:
Are you energized by solving problems, building trust and relationships with customers? As a Customer Care Agent at Marvin, you’ll be the go-to expert for our dealers and customers seeking support. You’ll guide users through product questions, warranty concerns, and system navigation - all while delivering a seamless and empathetic experience. This role is central to Marvin’s customer experience strategy and offers the opportunity to make a meaningful impact every day. Plus, receive a $1,500 sign-on bonus when you join our team! This job is located in Warroad, MN. If you need to relocate for this role, Marvin has a variety of benefit offerings to support your move.
HIGHLIGHTS OF YOUR ROLE:
- Serve as the primary contact for customer inquiries across phone, email, and chat, ensuring timely and accurate support.
- Educate dealer partners on Marvin’s Order Management software, products and warranty processes through virtual or in-person training.
- Own customer interactions from start to resolution, offering solutions that align with Marvin’s policies and service standards.
- Support onboarding for new dealers and partners, facilitating account setup and initial training.
YOU'RE A GOOD FIT IF YOU HAVE (OR IF YOU CAN):
- 2+ years in a customer-facing role.
- Experience using CRM systems like Salesforce to manage customer interactions.
- A track record of resolving customer issues efficiently while maintaining strong relationships.
- Proven team collaboration skills.
- Comfort mentoring others and sharing expertise across teams.
ALSO WANT TO MAKE SURE YOU HAVE:
- Familiarity with building materials, construction, or manufacturing industries.
- Ability to learn Marvin’s systems and apply product knowledge to customer solutions.
- Strong organizational and project management skills.
- Associate degree or higher preferred, or equivalent experience.
WE INVITE YOU TO SEE YOURSELF AT MARVIN:
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.
Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!
Some of our unique and most popular benefits include:
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
MARVIN IS AN EQUAL OPPORTUNITY EMPLOYER:
Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.
COMPENSATION:
- $23.00 - $29.00 per hour, pay based on experience
JOB OVERVIEW:
Are you energized by solving problems, building trust and relationships with customers? As a Customer Care Agent at Marvin, you’ll be the go-to expert for our dealers and customers seeking support. You’ll guide users through product questions, warranty concerns, and system navigation - all while delivering a seamless and empathetic experience. This role is central to Marvin’s customer experience strategy and offers the opportunity to make a meaningful impact every day. Plus, receive a $1,500 sign-on bonus when you join our team! This job is located in Warroad, MN. If you need to relocate for this role, Marvin has a variety of benefit offerings to support your move.
HIGHLIGHTS OF YOUR ROLE:
- Serve as the primary contact for customer inquiries across phone, email, and chat, ensuring timely and accurate support.
- Educate dealer partners on Marvin’s Order Management software, products and warranty processes through virtual or in-person training.
- Own customer interactions from start to resolution, offering solutions that align with Marvin’s policies and service standards.
- Support onboarding for new dealers and partners, facilitating account setup and initial training.
YOU'RE A GOOD FIT IF YOU HAVE (OR IF YOU CAN):
- 2+ years in a customer-facing role.
- Experience using CRM systems like Salesforce to manage customer interactions.
- A track record of resolving customer issues efficiently while maintaining strong relationships.
- Proven team collaboration skills.
- Comfort mentoring others and sharing expertise across teams.
ALSO WANT TO MAKE SURE YOU HAVE:
- Familiarity with building materials, construction, or manufacturing industries.
- Ability to learn Marvin’s systems and apply product knowledge to customer solutions.
- Strong organizational and project management skills.
- Associate degree or higher preferred, or equivalent experience.
WE INVITE YOU TO SEE YOURSELF AT MARVIN:
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.
Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!
Some of our unique and most popular benefits include:
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
- Giving at Marvin – participate in organized volunteer opportunities
- Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships
Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!
MARVIN IS AN EQUAL OPPORTUNITY EMPLOYER:
Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.
COMPENSATION:
- $23.00 - $29.00 per hour, pay based on experience
Customer Service Management Job Roles in Minnesota
See all 108+ Customer Service Management Jobs in Minnesota
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Search Customer Service Management Jobs in MinnesotaCustomer Service Management Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for customer service managers in Minnesota?
Several large Minnesota-based employers have a documented history of sponsoring work visas for management roles. Best Buy, Target, UnitedHealth Group, Ecolab, and U.S. Bancorp are among the companies that have filed Labor Condition Applications for customer service and operations management positions. Sponsorship frequency varies by business unit and hiring cycle, so checking each employer's current openings directly is the most reliable approach.
Which visa types are most common for customer service management roles in Minnesota?
The H-1B is the most common visa for customer service management roles in Minnesota, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a specific field such as business administration, communications, or management. The L-1A is relevant for intracompany transferees moving into a managerial role from an international office. TN visa status may apply for Canadian or Mexican nationals in qualifying management categories under the USMCA.
Which cities in Minnesota have the most customer service management sponsorship jobs?
The Twin Cities metro, encompassing Minneapolis and Saint Paul, accounts for the large majority of customer service management sponsorship opportunities in Minnesota. Major corporate headquarters and regional operations centers are concentrated there, particularly in Bloomington, Eden Prairie, and Minnetonka. Rochester has some presence due to Mayo Clinic's scale, which employs large patient services and operations management teams. Duluth and smaller markets see considerably less sponsorship activity.
How to find customer service management visa sponsorship jobs in Minnesota?
Migrate Mate is a job board built specifically for international professionals seeking visa sponsorship in the U.S. You can filter directly for customer service management roles in Minnesota to see positions where employers have indicated sponsorship willingness. Because sponsorship availability is often not stated clearly in general job postings, using a platform like Migrate Mate that focuses on this filtering saves significant time compared to sorting through unfiltered listings.
Are there any Minnesota-specific considerations for customer service management visa sponsorship?
Minnesota employers sponsoring H-1B workers must pay the Department of Labor's prevailing wage for the specific role and location, which is determined by job duties and the local wage data for the Minneapolis-Saint Paul-Bloomington metropolitan statistical area. Customer service management roles that blend people leadership with systems or analytics work tend to have stronger specialty occupation standing than purely supervisory positions. Minnesota's large healthcare and financial services sectors also mean that industry-specific credentials can strengthen a sponsorship case.
What is the prevailing wage for sponsored customer service management jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.